Performance Honda

I did not go to the dealership to get a "steal". I went to get a good deal that would make possible the option of trading a 2011 minivan on a new (2011) Honda Pilot. I am not in t "steal". I went to get a good deal that would make possible the option of trading a 2011 minivan on a new (2011) Honda Pilot. I am not in the habit of trading in new cars on new cars and usually keep mine until the 250k mile marker but the minivan was just not a good fit for me (lots of reasons). So after reading that my then-current car received a 2-star on one of its safety ratings, I was hoping to switch back into a Pilot. The Internet-team "handled" my prospective purchase with an efficient pitch (that's their job) but I NEVER felt pressured, and likewise felt free to ask as many questions as I came to mind. I was actually skeptical that I could make the move without a painful equity deficiency but the Performance Group came back with a solid offer on my trade-in and a reasonable price on a car I love! I got the lecture from friends about the new 2012's coming out and how I should've worked the numbers more, but how can I complain? I did the research (both on the car reviews and pricing)and knew what I needed to pay off, what I could spend monthly, the term (number of months) and APR and this team was sufficiently transparent with the numbers for me to understand the "sales math" and to make me comfortable with my purchase. Now although I still have a big check to write on a car at the end of the month, I can do it with a smile on my face (Don't buy a car unless you can write the check with a smile on your face!). The team who helped me (Katie, Conrad, Rick and Jeffrey)were helpful, polite, and successful in brokering a good deal for me on a great car -certainly worth the drive from Burlington, KY! More

Everyone was amazing. Quality service , great team of people working with me! Great attitudes and everyone was full of energy and smiling. Could not have asked for better service and help buying my new c people working with me! Great attitudes and everyone was full of energy and smiling. Could not have asked for better service and help buying my new car!! More

This was a great place to come and buy my first new car. I've have always liked my old honda civic and I knew I would want my first new car to be another one. Bob Brewster recommended me to this dealership I've have always liked my old honda civic and I knew I would want my first new car to be another one. Bob Brewster recommended me to this dealership and Joe was a great salesperson. He was very professional, very nice, and got us a great deal and out of there in no time. More

Everyone was very helpful and patient. Our only dislike was the non-upfront disclosure of the additional equipment costs when we were negotiating the price. was the non-upfront disclosure of the additional equipment costs when we were negotiating the price. More

The sales people first listened to what I wanted/needed. Next, they worked hard to accomplish that. I believe it was a win/win deal. I left feeling good about the purchase and I did not have to fight them t Next, they worked hard to accomplish that. I believe it was a win/win deal. I left feeling good about the purchase and I did not have to fight them to get want I wanted. More

Ray and Beth Conway highly recommended you guys from the moment I told them I was looking to get a new car. I can now see why. Everyone was so friendly and helpful. Conrad was a great salesman. I didn't fee moment I told them I was looking to get a new car. I can now see why. Everyone was so friendly and helpful. Conrad was a great salesman. I didn't feel pressured into anything. I will, and already have, recommended you guys to my friends and family! Thanks for making my day! ~Kelly Hartkopf More

Our overall car buying experience was great with Gulia. My time was very limited and tsrated the car negotiation over the internet. They were able not able to find the excat car that I wanted but offered m My time was very limited and tsrated the car negotiation over the internet. They were able not able to find the excat car that I wanted but offered me a similar model and then installed what I wanted. At the end, we ended up getting a better car than what we originally wanted. She is very friendly and not your typical car salesman that you soemtimes fees is "out to get you" with hidden schemes. She was a pleasure and I would recommend her to others who were looking to buy a new car. Her follow-up after we bought the car has also been very good so she not only cared about geeting our initial business but maiking sure we were completely satisfied with our purchase. More

I was very satisfied with my experience purchasing a new car at Performance Honda and trading in my 2006 Civic (also purchased at Performance). In the last 6 years, my immediate family has purchased 3 honda car at Performance Honda and trading in my 2006 Civic (also purchased at Performance). In the last 6 years, my immediate family has purchased 3 hondas from performance b/c of the good experience More

Conrad Barnes and Ken Howard are truly your strength at the dealership. They are wonderful to deal with. They truly go the extra mile. We love your dealership. We have bought 8 cars from you and we ref the dealership. They are wonderful to deal with. They truly go the extra mile. We love your dealership. We have bought 8 cars from you and we refer people all the time. Performance Honda makes you feel special and like you are the only one at the time they are dealing with. More

I'd never been to a dealership that so profoundly misquoted themselves on a trade in and went back on their word. Managers acted like "nothing could be done" when it doesn't take much to reconcile s misquoted themselves on a trade in and went back on their word. Managers acted like "nothing could be done" when it doesn't take much to reconcile such a situation. I'm sure it doesn't happen very often, but with the idea that myself, my wife, and brother (wife and brother bought from that specific location), they left me feeling insignificant and distraught over TWICE making the 30 minute trip to that location. More