Performance Honda

When we came into the dealership we were just looking for an idea of what the Honda was like. when we started to talk to Conrad and Katie we were very pleased and we decidid to buy the car. the sales part of an idea of what the Honda was like. when we started to talk to Conrad and Katie we were very pleased and we decidid to buy the car. the sales part of the deal ws great. the clean up and delivery was not a good experiance. they really did not know how to detail the outside of the car. after four tries they fianlly got it ok. thanks for the good deal. terry and loretta More

My husband and I have not purchased a new car since 1987. We had found a salesman in used cars at a different place and we stuck with him and continued to buy used because he was wonderful to work with. We h We had found a salesman in used cars at a different place and we stuck with him and continued to buy used because he was wonderful to work with. We have always dreaded the new car salesperson chasing us around the car lot!!!! My experience with Performance was just the opposite. Jennifer was great, she asked if she could help and when we said "just looking" she kept her distance. When we were ready she was within ear shot so we called her over. She did everything to help and it was soooo nice. We met with Robert in finance and he was so entertaining who would have thought a finance guy to be so much fun. Ken in Management was great to work with as well. We also spoke with Ed a salesperson that had been there many years and he was also very informative. Every person I met there did a wonderful job and were very friendly and helpful. I would definitly go back again!! Shop there you won't be disappointed! We love our new car! More

My husband and I arrived at your store around 8:45 pm, 45 My husband and I arrived at your store around 8:45 pm, 45 minutes after actual closing time. We had just come from a dealer down the street , ready My husband and I arrived at your store around 8:45 pm, 45 minutes after actual closing time. We had just come from a dealer down the street , ready to purchase one of their cars, when their salesman changed the purchase price on us at the last minute, denying what he had previously told us. We drove past Performance, saw the white Pilot on your lot and checked to see if we could talk with someone about it, even though it was past your hours. Roger stayed late to show us the car and we came back to test drive and purchase it. We live on the other side of town, so we really appreciated not having to come back another day just to look at the car. Roger showed the car that evening but we had previously purchased a car from Katie Sweeney, who we actually bought the Pilot from. She was a great rep and we enjoyed seeing and working with her again. More

The rating I gave for my experience at Performance Honda speaks for itself. We were treated with kindness and respect from Mr. Smith. The overall process was quite painless and made easy. We love our new P speaks for itself. We were treated with kindness and respect from Mr. Smith. The overall process was quite painless and made easy. We love our new Pilot. More

I have to be honest, but we started out very badly. Once we got over that hurdle the team did everything possible to restore my confidence in the company. The best part was, they financed me at a rate that we got over that hurdle the team did everything possible to restore my confidence in the company. The best part was, they financed me at a rate that beat my own bank's quote. I was in a position where I didn't need another car, but the overall deal could not be ignored. Yes, I would make Performance my first place to look for another vehicle. My one piece of advice for the team, improve your internal communication,so all you guys are on the same page, then our initial misunderstanding would not have happened. More

Ken was very helpful to us as we rolled over our 2008 Honda Odyssey lease into the purchase of our van. This is our 2nd Odyssey and we have never been disappointed. Ken was very helpful in helping us w Honda Odyssey lease into the purchase of our van. This is our 2nd Odyssey and we have never been disappointed. Ken was very helpful in helping us with the whole process and getting the paperwork and financing taken care of. We would definately recommend Performance (we are repeat customers ourselves) and Ken T as our sales rep. Thanks! John & Peggy Friedhoff More

Not only did they beat the best price I could find from another dealer, they found the car (style/color) I wanted the same day (whereas the other dealer was going to have to have to order it). Fast, frien another dealer, they found the car (style/color) I wanted the same day (whereas the other dealer was going to have to have to order it). Fast, friendly and they delivered. Will likley be back to buy another Honda from them in 2012. More

I had an excellent experience at Performance Honda of Fairfield. Thye kept me abreast of each step of the sales process. If they said they would be back in two minutes they were back in two minutes. I Fairfield. Thye kept me abreast of each step of the sales process. If they said they would be back in two minutes they were back in two minutes. I was impressed that I could go from inititial contact to driving the car off the lot in a few hours. Matthew did a fine job, and I found the entire sales team friendly and courteous. When I came back in the next day ken met me at the door and thanked me for my business. I plan to buy from you again. More

I visited Performance Honda to look at used cars to replace my 2000 Honda Odyssey. Joe promptly assisted us and went out of his way to show us every vehicle we asked to view. Ultimately, we test drov replace my 2000 Honda Odyssey. Joe promptly assisted us and went out of his way to show us every vehicle we asked to view. Ultimately, we test drove a used 2011 Toyota Sienna Van. Although we arrived late in the day, we weren't rushed to complete a deal. I feel I received a fair purchase price and trade in for my car. I have had all of my maintenance performed at this dealership which should show that I trust them. The entire staff including Joe, the sales manager, and the finance manager were a pleasure to deal with for this deal. More