Performance Honda
Fairfield, OH
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I had an excellent experience at Performance Honda of Fairfield. Thye kept me abreast of each step of the sales process. If they said they would be back in two minutes they were back in two minutes. I Fairfield. Thye kept me abreast of each step of the sales process. If they said they would be back in two minutes they were back in two minutes. I was impressed that I could go from inititial contact to driving the car off the lot in a few hours. Matthew did a fine job, and I found the entire sales team friendly and courteous. When I came back in the next day ken met me at the door and thanked me for my business. I plan to buy from you again. More
I visited Performance Honda to look at used cars to replace my 2000 Honda Odyssey. Joe promptly assisted us and went out of his way to show us every vehicle we asked to view. Ultimately, we test drov replace my 2000 Honda Odyssey. Joe promptly assisted us and went out of his way to show us every vehicle we asked to view. Ultimately, we test drove a used 2011 Toyota Sienna Van. Although we arrived late in the day, we weren't rushed to complete a deal. I feel I received a fair purchase price and trade in for my car. I have had all of my maintenance performed at this dealership which should show that I trust them. The entire staff including Joe, the sales manager, and the finance manager were a pleasure to deal with for this deal. More
Overall it was a pleasant experience. The one negative was that there were no 2012 Honda Civic LX available on the lot even though local advertising mentioned they were. I ended up buying a 2011 Civic EX was that there were no 2012 Honda Civic LX available on the lot even though local advertising mentioned they were. I ended up buying a 2011 Civic EX which allowed me to get more options than if I purchased a 2012. Joe and Ken were great and it all worked out for all of us. I'm happy with my car. More
My husband and I had a great experience at Performance Honda. Our Salesmen Danny Cahill and Roger Hahn did a great job on showing us all our options on cars and when we picked a car that we liked they sho Honda. Our Salesmen Danny Cahill and Roger Hahn did a great job on showing us all our options on cars and when we picked a car that we liked they showed us everything we needed and wanted to know about the car. They gave us the best options on financing the vehicle and did what was best for us. We would definitely recommend this dealership to friends and family and we will also be purchasing another vehicle from them some day. More
I purchased a 2011 Honda Accord from Performance Honda Fairfield on July 17, 2011. This is my 6th purchase from this dealership. I believe that pretty well vouches for the service, friendliness and hone Fairfield on July 17, 2011. This is my 6th purchase from this dealership. I believe that pretty well vouches for the service, friendliness and honesty of the dealership. Roger Hahn was going to be off on the day I was able to devote the time to purchase my new Accord so he referred me to Joe Stenger. Both Roger and Joe were very professional in handling the details of the purchase of my 3rd Honda Accord. More
I inquired about a used Pilot via the dealer's website late one evening and received a response very early the next morning. I made arrangements to test drive the car and was introduced to Larry Lancaster late one evening and received a response very early the next morning. I made arrangements to test drive the car and was introduced to Larry Lancaster when I got there. The receptionist at the desk was very friendly and helpful. Larry took me on the test drive, was very knowledgeable about the Pilot, and was especially helpful with questions I had about towing a boat with it. Larry took my Element to be evaluated for trade-in; the showroom is very nice and I appreciated the coffee bar and "lemon-water", which was especially refreshing on a 90+ degree day. The price we agreed upon included Performance adding the wiring harness to the Pilot. Larry arranged for that to be done right away before I picked up the car. We did the paperwork with Mr. Williams (I'm sorry, I don't recall his first name) and got all of that out of the way so I wouldn't have to deal with it later when I returned to pick up the car. Mr. Williams was very pleasant and helpful. The car was ready to go when I returned a couple hours later with my title for trade-in and the check for the Pilot. Very shiny and even had a nice sign on it with my name on it. Larry sat in the car and went over all the controls with me. All in all, a very nice experience. The thing I appreciated the most was that Larry knew SO much about the car, and also that he didn't try to talk me into a new Pilot. He respected the fact that I knew what I was looking for. More
Overall I had a great experience with Honda Performance. I was happy with how quickly Joe was with getting back to us and giving us any information we wanted. I would recommend Joe and Performance Honda to I was happy with how quickly Joe was with getting back to us and giving us any information we wanted. I would recommend Joe and Performance Honda to friends and family. I greatly appreciate how relaxed Joes approach was, and that he was not pushy or trying to be persuasive with selling us a car. He was very upfront and factual with the information he did give us. More
We could not have been more pleased and have already recommended Performance Honda and Jim Smith to friends, although we live within a mile of Superior Honda, where we will continue to use their service recommended Performance Honda and Jim Smith to friends, although we live within a mile of Superior Honda, where we will continue to use their service department for regular maintenace. From the very beginning of our conversation with Smitty, he was direct, honest and clear with no pressure or game-playing whatsover. I was really quite surprised by the generosity of the trade-in offer for my 98 CRV and then again when Smitty presented us with what the price would be for the car we purchased not quite a week later. Within that week, I did make a request that it include Ohio sales tax and title and transfer fees, but when Smitty got back to us quite promptly, I was not surprised by the response from Performance that as a "high volume" dealer, the price given me was the best they could do. Since I already felt I was getting a much better deal than I had hoped for, I had no problem with that response. I did talk to Superior Honda before making my commitment with Performance, an experience that left me with a very bad taste in my mouth - too much of the old game-playing back and forth negotiations. The salesman had taken my key when he checked out my car, and in order to leave, I had to twice demand they return my key. So thanks for being fair, efficient, and direct. I'd definitely come back, although it is not an easy or convenient location from our Clifton home. More
This was the best new car experience I ever had! Katie & Rich were very professional and got right down to business.. no gimmicks and no hassle of going back and forth. My wife and I were in and out in & Rich were very professional and got right down to business.. no gimmicks and no hassle of going back and forth. My wife and I were in and out in no time, the Chevy dealer took 2 1/2 hours just to give us a quote!! I will always go to Performance Honda for cars and service. More
I will not deal with anyone other than Performance Toyota. The entire staff is friendly, professional, and timely...not to mention honest! I appreciate every second of their time and feel comfortable Toyota. The entire staff is friendly, professional, and timely...not to mention honest! I appreciate every second of their time and feel comfortable every step of the way. I intitated my contact with Performance to lease a vehicle and have continued the relationship by purchasing that same vehicle. I also choose to have all routine and non-routine maintenance provided by the experienced service team at Performance Toyota. From sales to service, Performance Toyota has not been surpassed in my experience! More