Performance Honda
Fairfield, OH
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We had been happy with our 2009 Odyssey ,so when contacted to check out the 20ll,we decided to make appointment. Pleased with deal and new vehicle.Have always been impressed with efficiency of servi contacted to check out the 20ll,we decided to make appointment. Pleased with deal and new vehicle.Have always been impressed with efficiency of service department.Negotation process is not fun for either of us,but this time felt somewhat more comfortable. Ed and Reid were both very helpful. More
I had an excellent experience with Ken at Performance Honda. The car was in great condition at a fantastic price. I will certainly keep the dealership in mind when I'm in the market for another car, and Honda. The car was in great condition at a fantastic price. I will certainly keep the dealership in mind when I'm in the market for another car, and would recommend it to anyone. More
My husband and I recently purchased a new Honda Odyssey at Performance Honda and I must say they are the absolute best dealership to work with. Joe Jarvis is an exceptional salesperson, friendly, considera at Performance Honda and I must say they are the absolute best dealership to work with. Joe Jarvis is an exceptional salesperson, friendly, considerate, professional, thorough and knowledgeable. He goes above and beyond to get the job done and throughout every step of the process made sure my husband and I were happy and our needs were met. This was our second car buying experience with Joe and Performance Honda and my husband and I have been so pleased with his excellent service that we plan to continue to work with him in the future to buy our next vehicle. In addition, Todd Loux in Finance is a great guy to work with. Very personable and knowledgeable and provides excellent customer service. I would highly recommend Joe Jarvis, Todd Loux and Performance Honda to anyone who's looking to buy a new or used car in the Cincinnati area. They are the best! More
When we came into the dealership we were just looking for an idea of what the Honda was like. when we started to talk to Conrad and Katie we were very pleased and we decidid to buy the car. the sales part of an idea of what the Honda was like. when we started to talk to Conrad and Katie we were very pleased and we decidid to buy the car. the sales part of the deal ws great. the clean up and delivery was not a good experiance. they really did not know how to detail the outside of the car. after four tries they fianlly got it ok. thanks for the good deal. terry and loretta More
My husband and I have not purchased a new car since 1987. We had found a salesman in used cars at a different place and we stuck with him and continued to buy used because he was wonderful to work with. We h We had found a salesman in used cars at a different place and we stuck with him and continued to buy used because he was wonderful to work with. We have always dreaded the new car salesperson chasing us around the car lot!!!! My experience with Performance was just the opposite. Jennifer was great, she asked if she could help and when we said "just looking" she kept her distance. When we were ready she was within ear shot so we called her over. She did everything to help and it was soooo nice. We met with Robert in finance and he was so entertaining who would have thought a finance guy to be so much fun. Ken in Management was great to work with as well. We also spoke with Ed a salesperson that had been there many years and he was also very informative. Every person I met there did a wonderful job and were very friendly and helpful. I would definitly go back again!! Shop there you won't be disappointed! We love our new car! More
My husband and I arrived at your store around 8:45 pm, 45 My husband and I arrived at your store around 8:45 pm, 45 minutes after actual closing time. We had just come from a dealer down the street , ready My husband and I arrived at your store around 8:45 pm, 45 minutes after actual closing time. We had just come from a dealer down the street , ready to purchase one of their cars, when their salesman changed the purchase price on us at the last minute, denying what he had previously told us. We drove past Performance, saw the white Pilot on your lot and checked to see if we could talk with someone about it, even though it was past your hours. Roger stayed late to show us the car and we came back to test drive and purchase it. We live on the other side of town, so we really appreciated not having to come back another day just to look at the car. Roger showed the car that evening but we had previously purchased a car from Katie Sweeney, who we actually bought the Pilot from. She was a great rep and we enjoyed seeing and working with her again. More
The rating I gave for my experience at Performance Honda speaks for itself. We were treated with kindness and respect from Mr. Smith. The overall process was quite painless and made easy. We love our new P speaks for itself. We were treated with kindness and respect from Mr. Smith. The overall process was quite painless and made easy. We love our new Pilot. More
I have to be honest, but we started out very badly. Once we got over that hurdle the team did everything possible to restore my confidence in the company. The best part was, they financed me at a rate that we got over that hurdle the team did everything possible to restore my confidence in the company. The best part was, they financed me at a rate that beat my own bank's quote. I was in a position where I didn't need another car, but the overall deal could not be ignored. Yes, I would make Performance my first place to look for another vehicle. My one piece of advice for the team, improve your internal communication,so all you guys are on the same page, then our initial misunderstanding would not have happened. More
Ken was very helpful to us as we rolled over our 2008 Honda Odyssey lease into the purchase of our van. This is our 2nd Odyssey and we have never been disappointed. Ken was very helpful in helping us w Honda Odyssey lease into the purchase of our van. This is our 2nd Odyssey and we have never been disappointed. Ken was very helpful in helping us with the whole process and getting the paperwork and financing taken care of. We would definately recommend Performance (we are repeat customers ourselves) and Ken T as our sales rep. Thanks! John & Peggy Friedhoff More
Not only did they beat the best price I could find from another dealer, they found the car (style/color) I wanted the same day (whereas the other dealer was going to have to have to order it). Fast, frien another dealer, they found the car (style/color) I wanted the same day (whereas the other dealer was going to have to have to order it). Fast, friendly and they delivered. Will likley be back to buy another Honda from them in 2012. More