
Performance Honda
Fairfield, OH
Filter Reviews by Keyword
By Type
Showing 698 reviews
The Performance team was very attentive to detail every step of the process, from the sales person (Matt Burnheimer) to the sales manager and the finance manager, they each knew what they were doing and co step of the process, from the sales person (Matt Burnheimer) to the sales manager and the finance manager, they each knew what they were doing and completed the deal in a very timely manner. I am very pleased with the Accord they found for me and the price was attractive. I particularly liked the time Matt took to describe how to use my MP3 player in the car. More
At first I thought my overall buying experience was good, and that I was treated fairly. But a week after my purchase is when I realized that I had been taken. I told them that I had a interest rate at my and that I was treated fairly. But a week after my purchase is when I realized that I had been taken. I told them that I had a interest rate at my credit union and I asked what theres was. I assumed that they would give you the best rate available, which I guess that is what I get for assuming. They did my financing through Fifth Third at 3.04%. A week later I found out that Honda was offering 1.9% on the car I had bought, the dealer never mentioned that rate to me. Come to find out Honda does not give a kick back to dealer unlike Fifth Third does. This deceiving practice cost me almost another thousand dollars in interest charges. I have a credit score of 812, so they can't say I didn't qualify. This kind of thing is what gives car dealers a bad name. They were not on the up and up. I would not recommend this dealer while they are being dishonest. More
i had a very good experence at performance honda. my salesman ken t was excellant in all phases of the sale. the sales manger kept there word on the price of my truck given in november. he also gave me salesman ken t was excellant in all phases of the sale. the sales manger kept there word on the price of my truck given in november. he also gave me a fair and a discounted price on thier truck.the fiance officer was very courteous and helpful with the fiancing and all other paperwork concerning the vechile. i highly recommend this dealership to anyone More
I really appreciated Francis' no nonsense direct approach in my search and purchase of a used car. I did not feel pressured.I purchased a new vehicle from this dealership a year ago and the service was the s in my search and purchase of a used car. I did not feel pressured.I purchased a new vehicle from this dealership a year ago and the service was the same. More
This was my first experience buying a brand new car and they made it a great one! The employees were very friendly and helpful. The overall process took about and hour and a half to get through all of the they made it a great one! The employees were very friendly and helpful. The overall process took about and hour and a half to get through all of the paperwork, which I thought was a decent amount of time. I would definitely recommend this dealership! More
The Performance Honda team was easy to work with and had the best prices in Cincinanti. Megan and Rich were easy to work with and worked to close the deal in a professional manner. the best prices in Cincinanti. Megan and Rich were easy to work with and worked to close the deal in a professional manner. More
Drew was friendly, knowledgeable and professional. He got me the exact vehicle I wanted at a price no other dealership was able to match. There was no pressure, just a great buying experience. I'll be got me the exact vehicle I wanted at a price no other dealership was able to match. There was no pressure, just a great buying experience. I'll be back. More
I was very impressed at how hard Phil worked to find me a car that would fit my needs and wants for the right price. The only thing I could say for improvement is to tell the customers the price of the car. car that would fit my needs and wants for the right price. The only thing I could say for improvement is to tell the customers the price of the car. I felt at times that I was buying a Car and didn't know the price of car. Kinda felt like I was getting the run around on numbers when I just wanted to know prices. More
I have nothing but compliments for the sales team. I really only worked with Kathy. She did an excellent job of showing me cars and there was never any pressure. She listened to my needs and was respon really only worked with Kathy. She did an excellent job of showing me cars and there was never any pressure. She listened to my needs and was responsive to my requests. It made the car buying experience very pleasant and I would definitely recommend to family and friends. More