Performance Honda

Jim was quite engaging and informative - He was quick to answer questions and offer suggestions both in the used and new car space (I was looking at both used and new vehicles). I've been a 20+ year custom answer questions and offer suggestions both in the used and new car space (I was looking at both used and new vehicles). I've been a 20+ year customer of Performance Honda and the service, product and overall satisfaction has been consistently very goood over the years. The only opportunity area I would suggest is to ease up on the pressure from the finance guy on pushing the expensive and extended warranties. More

Megan's responded positively and professionally to all my concerns and questions. She worked with me to get the best price and the model, color that I was looking for. I think her and the staff that I worke concerns and questions. She worked with me to get the best price and the model, color that I was looking for. I think her and the staff that I worked with did an super job. More

Shane went out of his way to treat me we courtesy and respect. He listened to what I wanted, told me the pros and cons of all of the products, and then left the decision to me. There was genuine concer respect. He listened to what I wanted, told me the pros and cons of all of the products, and then left the decision to me. There was genuine concern that I get the right product and that I not be rushed into a decision. Shane also did not pass me off to a "manager" for the "close.". He saw the process through from start to finish. So far I love my CRV. It is a smooth ride with great features. More

There was no pressure, I felt welcomed, my experience was clearly at the top of everyone's priority list. The whole purchase and trade-in process went smoothly. clearly at the top of everyone's priority list. The whole purchase and trade-in process went smoothly. More

OUR EXPIRENCE IN OUR PURCHACE WAS EXCELLENT. EVERY ONE WAS VERY KIND AND HELPFUL. ROGER HAHN WAS VERY HELPFUL AND CONSIDERATE MY QUESTIONS. I WOULD CERTAINLY RETURN TO YOUR DEALERSHIP AND PURCHACE ANOTHE WAS VERY KIND AND HELPFUL. ROGER HAHN WAS VERY HELPFUL AND CONSIDERATE MY QUESTIONS. I WOULD CERTAINLY RETURN TO YOUR DEALERSHIP AND PURCHACE ANOTHER CAR FROM ROGER. More

Last week was our third time to lease from Performance Honda in Fairfield and each time, we have been treated friendly and fair. It's always a pleasure to deal with Roger Sheldon because he speaks clearl Honda in Fairfield and each time, we have been treated friendly and fair. It's always a pleasure to deal with Roger Sheldon because he speaks clearly and honestly - and we appreciate that quality the very most. I remember when I was fresh out of college going to purchase my first car. The amount of anxiety and fear of the unknown was something I thought that I would face my whole life-time. But now that I have found a place to purchase cars for me and my family in a warm/welcome store, I can't imagine buying cars anywhere else. My second area of satisfaction is definitely with the service team. We regularly return for oil changes and other maintanence needs over the course of our lease. I am always greated kindly and treated with respect. Now that I have reflected upon this third leasing experience, Performance Honda is like family to us - and that means alot. My mom and dad are older now and still like their van, but I know that the lower ride and space inside the Odyessy will better meet their needs. Time for another trip for Performance Honda! And next year when our twins start driving and they inherit my car...back to Performance Honda again! I will have to say that overall, from that first inital "hello" to the last "here's the key to your new van" moment with Roger Sheldon is my favorite part of the entire experience. Customer care should be just that - caring for the costumer, and that he does with great pride. THANK YOU, PERFORMANCE HONDA! More

We had a great experience working with Meghan purchasing our new Accord at Performance Honda. Everything was very smooth and the people were friendly and helpful. our new Accord at Performance Honda. Everything was very smooth and the people were friendly and helpful. More

Joe Stenger rocks! Working 60 hours a week I did not have the time to spend at a dealership. I told Joe what I wanted over the phone and he made it happen. I came in, signed papers and drove away with have the time to spend at a dealership. I told Joe what I wanted over the phone and he made it happen. I came in, signed papers and drove away with my new Honda Civic. Love it! I spent less than an hour at the dealership. My Civic came with a full tank of gas and the all weather floor mats. Thanks, Joe! More

Megan Klopfstein (Primary Salesperson), Andrew Gomez (Primary Co-salesperson), Phillip Thompson (showroom salesperson), and Todd Loux (finance mgr) closed a deal for me on a 2012 Honda Civic LX. They n (Primary Co-salesperson), Phillip Thompson (showroom salesperson), and Todd Loux (finance mgr) closed a deal for me on a 2012 Honda Civic LX. They not only beat the previous dealer quote I brought in by $250 in the total price of the car, but they also beat the terms of the sale (APR, # of months) to the point where my final monthly payment was $8 less than my previous/trade-in monthly payment -- one of my many goals of the deal, having had $3K in negative equity on my trade-in. (I had requested just under the NADA value of my car as the trade-in value, and both dealers matched that value after a test drive.) I initiated contact via Edmunds.com quote request. Both Andrew and Megan were very friendly, as well as Phillip. All provided additional information re Hondas and my trade-in, that pushed me off the fence to make the purchase, after having visited two Honda dealers in the area previously, with lots of frustration and no resulting sale I could live with. (One of them pushed leasing when I didn't even want it, stating that I wanted to buy.) The finance manager was nice, not pushy at all like at some dealers, despite the fact it was after 9PM when we signed all the paperwork. The final numbers were better than the paperwork Megan had shown me in the showroom; final monthly payment was $4 lower than what was on the showroom quote. (In past instances, the number has always been a few $ more, so this was a refreshing surprise, as well.) Joe Jarvis also gave me a voucher for free 1st and 6th oil change, and Megan provided an ample supply of free lifetime car washes at the dealer for the life of the car, stating I could get free additional ones once I've used all the ones I currently have. I love my new Honda Civic LX. I had originally wanted a hybrid. That not only proved to be pricey, but the cost to replace the batteries that I got as a quote from my mechanic was $6K; Megan had made mention of the same point during our negotiations. I love the mpg rating which is just shy of the Civic Hybrid mpg rating by just a few mpg. I highly recommend Performance Honda as their final stop for purchasing a vehicle, to my family, friends, and other consumers seeking the best deal they can find. More

Had a great experience with my new Odyssey purchase at Performance Honda. Mr. Barnes is very friendly and professional. He understand what customer needs, likes, and hates. Their offer is competitive and Performance Honda. Mr. Barnes is very friendly and professional. He understand what customer needs, likes, and hates. Their offer is competitive and the negotiation process is simple. At the beginning I did not find the car with the color I like. Mr. Barnes and Performance Honda promised to get one for me in a week and they did make it. Overall, my vehicle purchase is simple, hassle free and pleasant. Thank you Conard and Performance Honda! More