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Performance Honda

Fairfield, OH

3.7
690 Reviews

5760 Dixie Highway

Fairfield, OH

45014

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Showing 690 reviews

October 19, 2012

Quickest car purchase I have ever made! My salesman was very polite and knowledgeable. I have never owned a Honda before and was extremely impressed with the vehicle as well as the superior service. Thanks More

by las318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stenger
Oct 31, 2012 -

Performance Honda responded

We work hard to make sure our customers are in and out in the fastest time possible while also making sure they get the very best deal possible, so thank you for mentioning that in your review. Also, congrats on your first Honda! Robert Brewster - General Manager

October 12, 2012

they are mean, insulting, put downish and over charge. they are mean, insulting, put downish and over charge. find a dealer who will be real. the used cars are so crap and who knows about the new ones More

by bebe mayha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
Oct 31, 2012 -

Performance Honda responded

I sincerely want to apologize you recently had a bad experience while visiting our store. Overall, we have a very good reputation for customer service and I’m disappointed we did not provide you with service you deserve. If you wish to speak to me directly about your recent visit, please call 513-829-7300 and ask for me. Thank you, Robert Brewster – General Manager

October 01, 2012

I recently purchased a vehicle from Performance Honda. I had been shopping around and visiting various dealerships. Performance really listened to my questions, they were very patient, and kept working wit More

by sabrinasensabaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stenger
Oct 31, 2012 -

Performance Honda responded

Thank you for your review! I know there are other dealerships you could have visited, so I'm very pleased you chose us and we we're able to provide you with the positive experience you deserve. Robert Brewster - General Manager

September 28, 2012

Car had to go back 5 times. Each time the technicians broke something while fixing something. Now, after being told we could pay $79.95 for a "Higher Quality" oli change that only requires every 10,000 m More

by IT Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Oct 31, 2012 -

Performance Honda responded

I’m sorry your recent experience with our Service Department was far less than ideal. We are proud of the overall high ratings of our Service Department, but we obviously fell short of delivering you the quality of work you deserve. If you wish to speak to me about your visit, please call me at 513-829-7300. Robert Brewster – General Manager

September 21, 2012

I spent my entire weekend trying to negotiate a second lease on a Toyota Corolla. The salesmen I dealt with at Toyota were more interested in playing games than giving me a fair deal. I decided to look More

by scottte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stenger
Oct 31, 2012 -

Performance Honda responded

Shopping for a car can be a long and tough process. I'm so glad you made your way to our store and found the vehicle and experience you were searching for. Thank you for your business. Robert Brewster - General Manager

September 05, 2012

I went in to buy my new car expecting the worse and received the best! They stuck by their word and delivered the deal they promised! More

by John9o9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 05, 2012

Jim was quite engaging and informative - He was quick to answer questions and offer suggestions both in the used and new car space (I was looking at both used and new vehicles). I've been a 20+ year custom More

by jarhead1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith (Smitty), Jim 'Smitty' Smith
August 29, 2012

Megan's responded positively and professionally to all my concerns and questions. She worked with me to get the best price and the model, color that I was looking for. I think her and the staff that I worke More

by Paul6250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 19, 2012

Shane went out of his way to treat me we courtesy and respect. He listened to what I wanted, told me the pros and cons of all of the products, and then left the decision to me. There was genuine concer More

by jkerlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shane smith
August 09, 2012

There was no pressure, I felt welcomed, my experience was clearly at the top of everyone's priority list. The whole purchase and trade-in process went smoothly. More

by kimbittner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Gladwell
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