Performance Honda

I went in to buy my new car expecting the worse and received the best! They stuck by their word and delivered the deal they promised! received the best! They stuck by their word and delivered the deal they promised! More

Jim was quite engaging and informative - He was quick to answer questions and offer suggestions both in the used and new car space (I was looking at both used and new vehicles). I've been a 20+ year custom answer questions and offer suggestions both in the used and new car space (I was looking at both used and new vehicles). I've been a 20+ year customer of Performance Honda and the service, product and overall satisfaction has been consistently very goood over the years. The only opportunity area I would suggest is to ease up on the pressure from the finance guy on pushing the expensive and extended warranties. More

Megan's responded positively and professionally to all my concerns and questions. She worked with me to get the best price and the model, color that I was looking for. I think her and the staff that I worke concerns and questions. She worked with me to get the best price and the model, color that I was looking for. I think her and the staff that I worked with did an super job. More

Shane went out of his way to treat me we courtesy and respect. He listened to what I wanted, told me the pros and cons of all of the products, and then left the decision to me. There was genuine concer respect. He listened to what I wanted, told me the pros and cons of all of the products, and then left the decision to me. There was genuine concern that I get the right product and that I not be rushed into a decision. Shane also did not pass me off to a "manager" for the "close.". He saw the process through from start to finish. So far I love my CRV. It is a smooth ride with great features. More

There was no pressure, I felt welcomed, my experience was clearly at the top of everyone's priority list. The whole purchase and trade-in process went smoothly. clearly at the top of everyone's priority list. The whole purchase and trade-in process went smoothly. More

OUR EXPIRENCE IN OUR PURCHACE WAS EXCELLENT. EVERY ONE WAS VERY KIND AND HELPFUL. ROGER HAHN WAS VERY HELPFUL AND CONSIDERATE MY QUESTIONS. I WOULD CERTAINLY RETURN TO YOUR DEALERSHIP AND PURCHACE ANOTHE WAS VERY KIND AND HELPFUL. ROGER HAHN WAS VERY HELPFUL AND CONSIDERATE MY QUESTIONS. I WOULD CERTAINLY RETURN TO YOUR DEALERSHIP AND PURCHACE ANOTHER CAR FROM ROGER. More

Last week was our third time to lease from Performance Honda in Fairfield and each time, we have been treated friendly and fair. It's always a pleasure to deal with Roger Sheldon because he speaks clearl Honda in Fairfield and each time, we have been treated friendly and fair. It's always a pleasure to deal with Roger Sheldon because he speaks clearly and honestly - and we appreciate that quality the very most. I remember when I was fresh out of college going to purchase my first car. The amount of anxiety and fear of the unknown was something I thought that I would face my whole life-time. But now that I have found a place to purchase cars for me and my family in a warm/welcome store, I can't imagine buying cars anywhere else. My second area of satisfaction is definitely with the service team. We regularly return for oil changes and other maintanence needs over the course of our lease. I am always greated kindly and treated with respect. Now that I have reflected upon this third leasing experience, Performance Honda is like family to us - and that means alot. My mom and dad are older now and still like their van, but I know that the lower ride and space inside the Odyessy will better meet their needs. Time for another trip for Performance Honda! And next year when our twins start driving and they inherit my car...back to Performance Honda again! I will have to say that overall, from that first inital "hello" to the last "here's the key to your new van" moment with Roger Sheldon is my favorite part of the entire experience. Customer care should be just that - caring for the costumer, and that he does with great pride. THANK YOU, PERFORMANCE HONDA! More