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Performance Honda

Fairfield, OH

3.7
690 Reviews

5760 Dixie Highway

Fairfield, OH

45014

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Showing 690 reviews

May 07, 2018

Good experience buying a Honda Civic They gave me and my daughter a very good experience buying a Honda Civic. We reached just about half an hour before the closing hour on Sunday but the More

by Jag
Recommend Dealer
Yes
Employees Worked With
Roger Hahn, Mike 'MPH' Heckler, jason Johnson
May 06, 2018

Easy Buying Experience Looking for a used car for a new driver, Evan pulled plenty of inventory for me to look at. He was knowledgeable and accommodating and made a sometim More

by jva77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Pruitt
April 21, 2018

Good buying experience, reasonable management I bought our 2016 Odyssey here, brand new in late 2015. The buying experience was pleasant and hasslefree. We came with a referral from my parents and More

by willbeinkemper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Flick, Matt Lockwood
Apr 25, 2018 -

Performance Honda responded

Mr. Beinkemper, On your initial visit, we followed Honda’s protocol and resurfaced the rotors at no charge. Since the vehicle had around 28,000 miles, it was unlikely that the rotors were defective. If there was a defect, it would have occurred much sooner. Also, we noticed that the vehicle has been regularly serviced by an aftermarket company, and that it had only been in our service department twice for the rotor concern. A frequent cause of rotors becoming warped is when the lug nuts are ‘over torqued’, and may to be blame on the facility that is doing your service work. It is a very real possibility that this is the cause of the problem. Since you purchased the vehicle from us, we still tried to help by splitting the cost with you. I’m sorry that the offer wasn’t to your satisfaction. Matt Lockwood General Manager 937-434-9500

March 25, 2018

Keeps vehicle maintained and does so with a smile Brian and other service reps show care for customers and give good advice about needed maintenance and at times keep customers from spending money nee More

by Bert Cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Flick, Heidi Anderkin, Josh Vollrath
March 17, 2018

Easy and smooth process! My very first car lease I was 19 and not very well educated and I had a lot of questions. Luckily, Evan was more then happy to teach me how the proces More

by Diana C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Flick, Richard Benaidrene, Evan Pruitt
March 16, 2018

Stress free buying I was looking for something with better gas mileage and Evan ensured I got in something thatbgets great mileage at a very good price. I know am saving More

by Bogard42088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Pruitt
March 10, 2018

Great Experience Evan was so helpful and went above and beyond to help! He truly cares about his customers. Will recommend him to everyone I know looking for a car. More

by catch1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Pruitt
March 10, 2018

excellent experience Worked with Jay Johnson on my 2nd SUV from same store. it was easy .best part was bridging the gap between customer and dealership and finding best fi More

by Sudeep Singhji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason Johnson
March 10, 2018

Pleasure workin with Marissa, she's great ty Marissa was great , very pleasant , and positive. Will recommend her any time , Iove my new car..performance Honda is very personal, and caring. I More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marissa Bowman
March 08, 2018

Great Experience I have recommended others to this dealership and to Evan directly and they have always told me what a great experience they had. Evan Pruitt is the m More

by castover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Pruitt
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