
Performance Honda
Fairfield, OH
Filter Reviews by Keyword
By Type
Showing 690 reviews
Works hard to earn your business. Jenny was very helpful with the purchase of my new car. She answered emails promptly and was very straightforward with her communications. She was v Jenny was very helpful with the purchase of my new car. She answered emails promptly and was very straightforward with her communications. She was very helpful when we came into the dealership to test drive even though we didn’t have an appointment. I test drove several different models before I made my decision. Jenny was helpful at every step providing price quotes and explaining key features of the cars. Overall very good car buying experience. More
Nice dealership This dealership made the buying process easier than others in the past that we have dealt with. The staff and sales people were very friendly. This dealership made the buying process easier than others in the past that we have dealt with. The staff and sales people were very friendly. More
Great new car experience-again Conrad Barnes is the best. Second purchase from performance Honda. Highly recommend Conrad Barnes and Joe Stenger to make a great deal for you. Ver Conrad Barnes is the best. Second purchase from performance Honda. Highly recommend Conrad Barnes and Joe Stenger to make a great deal for you. Very patient and will keep you informed. More
Excellent Experience Needed to buy new car to replace my 2004 Accord. Jenny was extremely easy to work with and made sure that I got the car that I wanted. She was direct Needed to buy new car to replace my 2004 Accord. Jenny was extremely easy to work with and made sure that I got the car that I wanted. She was direct but never pushy. She answered all of my questions and was very respectful when I let her know the things I was not interested in. She gave me a fair price and was pleasant the entire time. Would definitely use her again. Sean Gruber also worked hard to make the experience easy and quick. More
Buying my 5th Honda I've driven my 2008 Accord for 10 years and probably could've driven it another 10 years. But, as a teacher, with retirement only a few years away, I I've driven my 2008 Accord for 10 years and probably could've driven it another 10 years. But, as a teacher, with retirement only a few years away, I felt this was the time to buy a new Honda. I've been a loyal Honda buyer, but I was willing to look at other comparable cars. If I could make a deal for the car I wanted, at the right price, I thought it would be worthwhile to make payments for 4 years and have a newer car to drive when I retire in 4 years. I did my homework and researched all the current reviews for the best of the 2018 class. I then proceeded to make my rounds & explained this to at least 7 different dealerships, including 3 other Honda dealers, as well as Volvo, Acura, Audi and Mazda dealerships. But, it was Performance Honda that stepped up to work with me on my plan in a meaningful way. After talking with Marissa Bowman and Joe Stenger, I left the showroom feeling they understood my situation and hopeful I could reach a deal with them. The next morning I received a call from Joe, assuring me that he would work with me to close the deal if I could come back to Performance Honda that afternoon. I did return and with his & Marissa's relationship building skills, creative negotiating strategies and a bit of compromise on both sides, we were able to shake on the deal of my new 2018 Honda Accord Touring 2.0 with all the bells and whistles that I wanted and now could afford. I am grateful to both of them for making sure I was able to secure my 5th Honda, which I know will provide me the safe, secure (and fun!) transportation I wanted, now and in the future. Word of mouth is the best advertising in my opinion. Since I bought my new Honda, it's been my pleasure to recommend Performance Honda as the dealership that makes deals/dreams come true. They get an A+ grade from this teacher!! More
Jenny is “Very Simply, the Very Best, YET”... ......including, “old school”, courtesy, listening, meeting preparation, follow up, and RESULTS! My wife totaled her, beloved, 2013 White Accord, (ni ......including, “old school”, courtesy, listening, meeting preparation, follow up, and RESULTS! My wife totaled her, beloved, 2013 White Accord, (nickname Snoopy) in January 2016....OMGG! A demolished “Snoopy”, and, badly, broken left forearm left the task of finding “Snoopy II” to me.... .....what an unexpected “chase”, followed. I immediately contacted Kings Honda, only to discover that “things had changed”.....UGH! Following that awful experience, I did an approximate 200 mile radius search of Honda Dealers, looking for my beloveds next pet Accord. Nearby were Superior(actually Inferior) Honda, Jeff Wyler Honda, who were, absolutely, HORRIBLE, and everything You do NOT want in an auto dealer. Several more distant dealers, seemed very “with it”, but, eventually, I found Performance Honda, in Fairfield, just twenty minutes from home, and also, there was Jenny, the online, sales person, who was, mainly responsible, for the smoothest, and most satisfying car deal ever(bought my first car in 1955!!!) Just last week, Jenny, Jason, and Team, arranged another amazing deal, involving a 15 year old Sequoia trade in, on a terrific 2018 CRV, with. great post lease, three year buyout, for a net, net of right around $200 per month with NO money down. Clearly, we remain very impressed and grateful.....and recommend the Performance “Folk”....including the Service Team....as the BEST, we have ever engaged with. Most Sincerely, dan white More
Treated like valued customer I was impressed with Performance Honda in Fairfield from the start. They were courteous in their emails, during the test drive and final paperwork. C I was impressed with Performance Honda in Fairfield from the start. They were courteous in their emails, during the test drive and final paperwork. Conrad Barnes was an excellent salesman. He was courteous, friendly and knowledgeable making me feel comfortable from the beginning. He answered every question I asked and most importantly didn’t pressure me. During my search I visited several dealerships, including another Honda dealership closer to my home, but none made me feel like a valued customer as this dealership. I would certainly recommend this dealership and tell them to ask for Conrad. More
Hunting for a 2015 CRV- EX I started looking for a Honda CRV-EX 2015 about two weeks ago. I had talked with or dealt with at least 7-8 dealers plus the online dealer Carvana. I I started looking for a Honda CRV-EX 2015 about two weeks ago. I had talked with or dealt with at least 7-8 dealers plus the online dealer Carvana. I was getting no where with any of the dealers. My budget was either too low for what I wanted (3 dealers) or the sales rep's attitude was too adversarial or unfriendly (4-5 dealers). I get that most Honda dealers have a product that is in high demand but that does not preclude you from being friendly or personable. I'm a nice guy who is very HONDA loyal! The minute I walked onto the Performance Honda Fairfield lot I knew I was going to have a better experience. I was not let down. My Sales rep, Devin Mitchell, not only found the exact CRV I was looking for but she also made the negotiations painless and fun. In fact, the Sales process at Performance was exactly what I expected from all the other reps or dealers I had visited. Devin, Joe and Roger were friendly and personable. Not only did I leave the dealership very satisfied with my purchase (and price!) I also have recommended that two friends should shop there. Great job Devin, I look forward to working with you on my next Honda purchase. More
Excellent I just started looking for a new vehicle and was just shopping around. Walked in the door to be greeted by Mike instantly. He got me into a car to tes I just started looking for a new vehicle and was just shopping around. Walked in the door to be greeted by Mike instantly. He got me into a car to test drive and was very knowledable! Haven’t decided on my car yet but definitely enjoyed my experience at Performance Honda! More
Easy sales This is the second car I've purchased here and the outcome went just as well as the first time. Jenny was very easy to work with and responsive throug This is the second car I've purchased here and the outcome went just as well as the first time. Jenny was very easy to work with and responsive through email. I knew what I wanted from research online and we got a price settled through email. She was VERY responsive! Evan was great when I came in on a Sunday JUST to test-drive; he got me set up and let me explore the cars and take time with them. In my opinion, you can't go wrong working with these two! More