Performance Honda

They talked me into buying all these extra warranties and yet they will not help me use them and fix my vehicle. Been driving weeks with a broken windshield, months with scratched rim and small gash in side yet they will not help me use them and fix my vehicle. Been driving weeks with a broken windshield, months with scratched rim and small gash in sidewall of tire. I have called every week, spoken to many different employees and then sent to voicemail of what ever employee they choose. NO ONE calls back to help. More

Beware. Went to buy a new CR-V. Was quoted a price with a 3.9% finance rate. Show up the next day to sign the papers, the rate was 4.9%. I was prepared f Went to buy a new CR-V. Was quoted a price with a 3.9% finance rate. Show up the next day to sign the papers, the rate was 4.9%. I was prepared for that because the exact same thing happened to friends of mine about two months earlier. Apparently, this is a tactic with Performance. I walked away. I won't be buying a car from any of the dealerships in their group. Wish I could give them zero stars. More

Bought a 2006 Acura price started at 8000. Then went to 11000. I think they use a crooked pencil sent it to Kemba bank they denied it the price was to high so they sent it to general elect th Then went to 11000. I think they use a crooked pencil sent it to Kemba bank they denied it the price was to high so they sent it to general elect they excepted it at 13000. With a gap insurance company the car was a title lose they tried to con GE sent them to different prices an never contacted them about Gap insurance so we been waiting 6 months to settle this clame .this is performance Honda in Fairfield oh, More

Total disappointment finance people are simply crooked take advantage to rip you off. Be careful take advantage to rip you off. Be careful More

They had the perfect car for me but want between $3000 and $5000 for a down payment. I had $1500 so I still don't have a vehicle. and $5000 for a down payment. I had $1500 so I still don't have a vehicle. More

I am beyond disappointed with this dealership. I am not a person to bash businesses. And I generally offer the benefit over the doubt. However, they use and abuse their platform to take adv I am not a person to bash businesses. And I generally offer the benefit over the doubt. However, they use and abuse their platform to take advantage of people and vulnerabilities. They wasted tens of thousands of our money. More

Tyrone was easy to work with. The deal was straightforward and quick. I recommend dealer group to anyone. The deal was straightforward and quick. I recommend dealer group to anyone. More

Being from out of state, I took my 2021 Honda Civic to this dealership due to a brake system recall. From my first phone call through to the very end it was fantastic. They are very thorough and professi this dealership due to a brake system recall. From my first phone call through to the very end it was fantastic. They are very thorough and professional but also welcoming. More

we were in the market for a new Passport (this is our first Honda) Our daughter had good experience with Performance Honda FF so we decided to check them out. We were greeted by Chris Wernicke, The purc first Honda) Our daughter had good experience with Performance Honda FF so we decided to check them out. We were greeted by Chris Wernicke, The purchase experience was great, with the exception of the paperwork and finish up. We found and drove 2 Passports. The process of valuating and pricing the trade in seemed to take a long time. The paperwork portion of the sales experience also took longer than expected. The overall experience was good the salesperson Chris was courteous and professional. The support staff seemingly drug out the process so that we were at the dealership 4-5 hours, Since the purchase I was in the market to purchase a used pickup truck also, to which I called and asked Chris if he could help us. Chris connected us with Sal at the Kings Automall location when it was determined that he couldn't get the truck to Fairfield. Needless to say we have been pleased with both vehicles and the helpful hand of Chris Wernicke, Thank you Chris More

The worst experience I ever have with a dealer. They have my car with appointment 8.45am. They never call me to tell me is done. I went before they closed because I need my car and they didn’t even They have my car with appointment 8.45am. They never call me to tell me is done. I went before they closed because I need my car and they didn’t even touch my car and asked for a new appointment? People don’t go to this place you are going to regret. More