
Performance Honda
Fairfield, OH
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Always speedy service and great care. Service team is kind and helpful will continue to back for all my Honda needs see you soon thank you for your time kind and helpful will continue to back for all my Honda needs see you soon thank you for your time More
My wife and I were looking for a new Honda Fit with a trade in. Mike greeted us enthusiastically and listened quietly while we were explaining what we were looking for. After a brief discussion, he imm trade in. Mike greeted us enthusiastically and listened quietly while we were explaining what we were looking for. After a brief discussion, he immediately brought out the car we were interested in for a test drive. Before letting us take the wheel, he showed us all the features of the car and made sure we knew how to use them. He also asked us if we were familiar with the area to make sure we didn't get lost. It was apparent that he was knowledgeable about the vehicle and wanted us to have a great test drive experience. After driving the vehicle and playing around with its features, we decided that this was the vehicle for us. Mike sat with us to work out a deal that my wife and I were comfortable with. He gave us a great discount on car and a fair trade in value. During the entire negotiation phase, he was patient and transparent. At no point did we feel any sense of pressure to buy or experience any questionable sales tactics. After we closed the deal, we came back to pick up the car and it was cleaned with a full tank of gas. The car looked absolutely pristine. Balloons were hung up on the side view mirrors with a large handwritten sign that said "Congratulations on the new car Amber!!!" sitting on the windshield. It's clear that he went above and beyond with nice finishing touches and shared in the excitement of our purchase. I later asked him how long he was in the business and he told me over two decades. This experience he had showed throughout our entire exchange. If you want an old school salesman who's patient, fair, respectful, and treats you as a valued customer, I cannot recommend Mike Heckler enough. Stop by to see him if you're in the market for a car. You won't be disappointed. More
Ryan was great to deal with very nice guy. We bought the perfect vehicle for my daughter, grandson and soon to be granddaughter and again thank you Ryan and Performance Honda for a smooth process perfect vehicle for my daughter, grandson and soon to be granddaughter and again thank you Ryan and Performance Honda for a smooth process More
The process couldn’t have been more smooth and painless. I will definitely return to Performance in the future. Thank you - much appreciated. I love my new car! I will definitely return to Performance in the future. Thank you - much appreciated. I love my new car! More
Kelsey Fry was my very patient, knowledgeable and diligent salesperson! I was not planning on purchasing a car on 8-18-20 but did because of her professional and caring approach. She and her amazin diligent salesperson! I was not planning on purchasing a car on 8-18-20 but did because of her professional and caring approach. She and her amazing team (Dave and Richard) treated me so well, I left Performance Honda with a new CR-V this past Tuesday. I hope I get as much satisfaction with the reliability and dependability of my new 2020 Honda CR-V as I did with this sales team....Thank you!! More
Worst dealership ever. I bought my car a month ago and it’s been in for service every week since. Tried to return it and they won’t allow it since the bank financed it already. I went from a reliable car it’s been in for service every week since. Tried to return it and they won’t allow it since the bank financed it already. I went from a reliable car to a piece of crap. Yes I have a warranty on it, but I shouldn’t be having issues constantly with it. I will not be buying from them ever again. As soon as I have equity in it. I am selling it to get a Brand new Toyota. More
Zac is incredible! We only buy cars from him and we have had great luck. Great dealership with great vehicles. If you decide to stop by, Zac is the guy for the job. had great luck. Great dealership with great vehicles. If you decide to stop by, Zac is the guy for the job. More
For our 30th anniversary, I wanted to indulge my wife for sticking it out with me by getting her a Honda HRV. It was the first time for us buying a new car. It was a very pleasant experience. Sales rep Me sticking it out with me by getting her a Honda HRV. It was the first time for us buying a new car. It was a very pleasant experience. Sales rep Megan Kolida facilitated the deal beautifully. We got a great price, the model and color my wife liked best. She is so happy and I feel good about that and the purchase in terms of return value. Thanks Megan! More
execellent sales experience excellent sales person keith lowry and very helpful finance person...got us the deal we needed...great dealership...would recommend them to everyone . excellent sales person keith lowry and very helpful finance person...got us the deal we needed...great dealership...would recommend them to everyone ...we have dealt with many dealerships over the years and this has been the best experience in purchasing a vehicle More
Conrad Barnes was awesome & very professional This was our first experience with your dealership & we were more than impressed. This was a very easy & efficient buying experience. We love our ne This was our first experience with your dealership & we were more than impressed. This was a very easy & efficient buying experience. We love our new CRV & it was exactly what we wanted . All managers that we met that day were welcoming and helped us with any questions for our purchase. We will be back when it's time to buy our next Honda vehicle. Thank you again for a great buying experience. Sarah More