Performance Honda

This was my first time dealing with Performance Honda and I must say, I was extremely impressed! I live in Louisville, Ky and they went above and beyond Sunday 11/1/20 for me. They close at 5pm and I got the I must say, I was extremely impressed! I live in Louisville, Ky and they went above and beyond Sunday 11/1/20 for me. They close at 5pm and I got there at 4:57pm and did not leave till almost 6:30pm (with my new beautiful used car of course)! A BIG shout out to Chris Jacob and John Overstreet, a many thanks for all your help! I’m so in love with my car! I can’t thank you two enough! 😊 More

The sales team did not return emails or phone calls. Once a price was agreed to and made an appointment to purchase they told me they sold the car to someone else. Do not use this shady dealership! Once a price was agreed to and made an appointment to purchase they told me they sold the car to someone else. Do not use this shady dealership! More

I have been coming to this dealer for many years and have never been disappointed. Service department is excellent. We have purchased 4 Hondas from them and plan to purchase at least one more. never been disappointed. Service department is excellent. We have purchased 4 Hondas from them and plan to purchase at least one more. More

The Costco referral program sent me to this dealer. I worked with both Ryan Dorsey and Todd Rion and each were superb in their own ways. The selection, purchase and post purchase process was easy with n worked with both Ryan Dorsey and Todd Rion and each were superb in their own ways. The selection, purchase and post purchase process was easy with no pressure. More

Great customer service and easy to work with. They did not pressure us into buying, and they let us take our time with our decisions. I would recommend this dealership to others. not pressure us into buying, and they let us take our time with our decisions. I would recommend this dealership to others. More

Mike was excellent!! Going in car dealership as a female is extremely difficult sometimes, He made me feel very comfortable and never pushed! ❤😁 Thank you so much for all your patience, knowledge an is extremely difficult sometimes, He made me feel very comfortable and never pushed! ❤😁 Thank you so much for all your patience, knowledge and sweetness! I will recommend you everything! See ya soon! More

Always speedy service and great care. Service team is kind and helpful will continue to back for all my Honda needs see you soon thank you for your time kind and helpful will continue to back for all my Honda needs see you soon thank you for your time More

My wife and I were looking for a new Honda Fit with a trade in. Mike greeted us enthusiastically and listened quietly while we were explaining what we were looking for. After a brief discussion, he imm trade in. Mike greeted us enthusiastically and listened quietly while we were explaining what we were looking for. After a brief discussion, he immediately brought out the car we were interested in for a test drive. Before letting us take the wheel, he showed us all the features of the car and made sure we knew how to use them. He also asked us if we were familiar with the area to make sure we didn't get lost. It was apparent that he was knowledgeable about the vehicle and wanted us to have a great test drive experience. After driving the vehicle and playing around with its features, we decided that this was the vehicle for us. Mike sat with us to work out a deal that my wife and I were comfortable with. He gave us a great discount on car and a fair trade in value. During the entire negotiation phase, he was patient and transparent. At no point did we feel any sense of pressure to buy or experience any questionable sales tactics. After we closed the deal, we came back to pick up the car and it was cleaned with a full tank of gas. The car looked absolutely pristine. Balloons were hung up on the side view mirrors with a large handwritten sign that said "Congratulations on the new car Amber!!!" sitting on the windshield. It's clear that he went above and beyond with nice finishing touches and shared in the excitement of our purchase. I later asked him how long he was in the business and he told me over two decades. This experience he had showed throughout our entire exchange. If you want an old school salesman who's patient, fair, respectful, and treats you as a valued customer, I cannot recommend Mike Heckler enough. Stop by to see him if you're in the market for a car. You won't be disappointed. More

Ryan was great to deal with very nice guy. We bought the perfect vehicle for my daughter, grandson and soon to be granddaughter and again thank you Ryan and Performance Honda for a smooth process perfect vehicle for my daughter, grandson and soon to be granddaughter and again thank you Ryan and Performance Honda for a smooth process More

The process couldn’t have been more smooth and painless. I will definitely return to Performance in the future. Thank you - much appreciated. I love my new car! I will definitely return to Performance in the future. Thank you - much appreciated. I love my new car! More