
Performance Honda
Fairfield, OH
Filter Reviews by Keyword
By Type
Showing 690 reviews
I have dealt with Performance for many years. I researched and compared prices with several dealerships but found the best and easiest deal at Performance. Jenny Gladwell and DJ Smith did a great researched and compared prices with several dealerships but found the best and easiest deal at Performance. Jenny Gladwell and DJ Smith did a great and knowledgeable job. More
After much research I found the vehicle I wanted last Monday at your dealership. I inquired online and Josh Hardwick responded within 15 minutes. Only problem, we live 100 miles away and couldn't drive d Monday at your dealership. I inquired online and Josh Hardwick responded within 15 minutes. Only problem, we live 100 miles away and couldn't drive down until yesterday. Josh followed up with me on Tuesday to schedule an appointment. He knew my biggest concern was the car would sell before we could make the drive. Josh even emailed me on his days off and on Friday morning he excitedly let me know it had not sold. I told him to hide it, lol, we were heading down. Thank you Josh!! Your kindness, caring, and professionalism did not go unnoticed!!! More
This was the worst car buying experience I have ever had. The finance team was incompetent and so was the Sales rep Jennifer Gladwell. They are only about money and could careless about customer satisfaction The finance team was incompetent and so was the Sales rep Jennifer Gladwell. They are only about money and could careless about customer satisfaction! I felt so unimportant I will NEVER be back! I have been leasing for 9 years and decided to buy my last lease (plus leased and purchases my wife's car) and you would have thought that I meant something to them. I will never be back to buy a car with these people and I will strongly not recommend them to anyone that is purchasing a car in the future. More
Great experience purchasing my 2021 Honda CRV. Sales rep Jennifer Gladwell was knowledgeable and friendly. Third vehicle purchased with this salesperson and this dealership. More than satisfied. Jennifer Gladwell was knowledgeable and friendly. Third vehicle purchased with this salesperson and this dealership. More than satisfied. More
Had great service: Jennifer, sales; Dan Behr, parts, Meghan, assoc. and all techs. Courteous, helpful staff in a pleasant waiting area in a timely way. Meghan, assoc. and all techs. Courteous, helpful staff in a pleasant waiting area in a timely way. More
If you are looking for a car and want to be treated with respect, see Kelsey Fry at Performance Honda. I went to many dealerships that the salesperson didn't even tell/show me anything with the vehicle I w respect, see Kelsey Fry at Performance Honda. I went to many dealerships that the salesperson didn't even tell/show me anything with the vehicle I was interested in. They just took my license so I could do the test drive. It wasn't until I mentioned I needed to buy soon that they became interested. Kelsey took the time to ask me why I was there, walked me around the inside/outside of the vehicle to show me all the features. She even answered all of my silly questions and was very honest with me in letting me know that for what I want I needed to look at newer model or I would be disappointed. I took her advice and purchased a brand new SUV and couldn't be happier with my decision. More
We purchased a 2017 Honda Civic Hatchback and Dalton Traum was our salesman. He was awesome! This was our son's first car purchase and Dalton was so informative and didn't pressure us at all. It was a Traum was our salesman. He was awesome! This was our son's first car purchase and Dalton was so informative and didn't pressure us at all. It was a great experience for our son! Thanks Dalton! More
We purchased our second new CRV EXL from Chris Jacob. I wish there was a light blue metallic color choice, Otherwise happy with our choice. Previous 2011 CRV was passed to our granddaughter who was excited wish there was a light blue metallic color choice, Otherwise happy with our choice. Previous 2011 CRV was passed to our granddaughter who was excited to get it. More
Purchased a used 2013 Honda Civic in October 2020. Vehicle was purchased as is, but was re-assured by sales staff that all regular routine maintenance had been recently performed in dealer service de Vehicle was purchased as is, but was re-assured by sales staff that all regular routine maintenance had been recently performed in dealer service department. Less than 2 months after owning the vehicle, I took it to my mechanic and was informed that rear brakes and rotors needed replace, and also the vehicle was sold with front tires with less than 2/32 tread depth on them. More
Went in dreading the experience of having to purchase a vehicle. The salesman, Dalton Traum, was fantastic. Looked at a couple of different vehicles, and he was very patient. No high pressure tactics, a vehicle. The salesman, Dalton Traum, was fantastic. Looked at a couple of different vehicles, and he was very patient. No high pressure tactics, and answered all my questions without making me feel like I was wasting his time. Also dealt with John Overstreet, who took the time to be sure I understood everything I had signed up for. Very easy experience, and I would recommend this dealer. More