Performance Honda Bountiful
Bountiful, UT
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I have purchased several cars from Allan and have sent several customers his direction. There simply isn't a better car salesman in Utah. If you want to work with an incredible dealership and have an ex several customers his direction. There simply isn't a better car salesman in Utah. If you want to work with an incredible dealership and have an experience that will actually enjoy, choose Allan at Willey Honda. More
I had been thinking about purchasing a new economical car for quite some time. With the economy forcing all of us to look at the price of gas, good mileage and the price of repairs, I considered many types o for quite some time. With the economy forcing all of us to look at the price of gas, good mileage and the price of repairs, I considered many types of cars. Everybody kept telling me to look at Honda's. (I had never owned one before). I liked the look of the CR-V so when I decided on a Honda- everyone I knew gave me the "Honda Shopping" advice to go to Willey Honda in Bountiful Utah. So one Saturday morning, I dropped by "just to look." I was greeted promptly by the kindest car salesman I have ever met. Alex Heaton was nice but not at all pushy. He stepped back and let me decide what I wanted. He just waited patiently. I loved that he explained Willey Honda's view and postion of no haggling or increasing/or hiding fees. The price you saw on this car sticker was the price you paid for the car. I liked that. After I decided to purchase the car, Alex saw me throught the entire car purchasing process. He never left me hanging or alone. The gentleman who assisted me with my financing was wonderful as well. He was kind, patient and actually shopped around for the best interset rate for me. I had a marvelous car shopping experience at Willey Honda and would recommend them to everyone!!!! More
I pretty much knew what I wanted before I went to the dealership. Alex and Willey Honda made the purchase fairly easy. I didn't get as good a feeling at the other dealerships I visited beforehand. I a dealership. Alex and Willey Honda made the purchase fairly easy. I didn't get as good a feeling at the other dealerships I visited beforehand. I am happy with my vehicle and the follow-on service I have receieved. More
Kathy Maddox met me at Willey Honda and helped me find exactly what I was looking for. She was knowledgeable and very professional. She was also helpful in helping me make arrangements to pick my car exactly what I was looking for. She was knowledgeable and very professional. She was also helpful in helping me make arrangements to pick my car up. She took a personal interest in making sure I understood all the details of operating my new car. I feel I now have a life-long friend and would buy another car from her in the future. I would also recommend her to my friends that might be looking for a new car. More
Everyone at Willey Honda are friendly and exhibit superb customer service! Initially, the price of the Honda Element brought us to Honda. The clearly understood cost of our first Element without any press customer service! Initially, the price of the Honda Element brought us to Honda. The clearly understood cost of our first Element without any pressure to purchase something we didn't want just so they could make a bigger profit - like some other dealers will do - made a major initial impression on my husband and myself. My sales representative, Pete Black always makes me feel at home and welcomed - even when I'm not in to purchase a new vehicle. So does the General Manager, Ron Henson. We've always received wonderful and fair offers on our trade-ins. Purchasing a vehicle at Willey Honda is so easy and low stress. They are really interested in the customer getting what the customer wants over trying to cram unwanted junk simply to raise the price of the vehicle. The General Manager, Sales Reps, and the folks filling out all the paperwork, make the experience enjoyable and ensure you are fully aware of what papers you are signing and know everything about your vehicle before you drive off the lot. Once you purchase your vehicle, their Service Department is super! They keep all the information regarding your vehicle in a computer and immediately have that information available as soon as you call for an appointment. They address me by my name and know the model and year of my vehicles - while I know that information is in their computer, it really makes the customer feel good to have the service rep speak to you as if you are a friend and not just some stupid customer that hasn't a clue. We get everything done to our Hondas at Willey Honda - to include scheduled maintenance, new tires, wiper blade replacements, etc. Haven't had to have repairs completed but only because our Honda's haven't needed repairs, only maintenance. We have purchased 4 Honda Elements from Willey Honda. After our first, it was the great service we got from their Service Department that brought us back when we were ready to purchase another vehicle. Now it's their entire staff that keeps us coming back. One of my neighbors asked me why I would drive 35 miles for an oil change ... after she accompanied me once, she understood. With two Elements that are driven alot, I'm in Willey Honda quite frequently for oil changes. I know they are all busy, but they always take time (no matter how busy they are) to make me feel like they are happy to see me. More
Kathy Maddox was a true professional. She worked through the issues on my trade and made the whole experience great. She had my vehicle prepped and ready to go as promised. The finance team worked fast wh the issues on my trade and made the whole experience great. She had my vehicle prepped and ready to go as promised. The finance team worked fast which I requested as I have been at dealerships for hours but was not the case with Willey Honda. Jim Burton More
Alex was very helpful in explaining the car features and found just the right car for us to get meet our wants and desires. He helped set up several of the car's options and features and explained all the found just the right car for us to get meet our wants and desires. He helped set up several of the car's options and features and explained all the benefits of the dealership. He offered any help even after we had bought the car in case we needed to get some explanation of how everything worked. More
I live 300 miles away from this dealership and searched everywhere from Ogden to Las Vegas for the best deal on a new Honda Odyssey. I hate buying cars and was not looking forward to this experience as al everywhere from Ogden to Las Vegas for the best deal on a new Honda Odyssey. I hate buying cars and was not looking forward to this experience as all my previous purchases have been nothing but hassle. My father-in-law recommended Willey Honda. We communicated with Susie by phone and email almost everyday for 3 weeks. She found us the deal that we wanted, answered all our questions, and was great to deal with. We drove away feeling good about our purchase. The purchase was easy and quick - only a few things to sign and we were done. We would buy again from Willey, and have already recommended them to our friends. Thanks Susie. More
I have to admit that my wife and I ended up at Willey Honda by chance rather than by design. I had been researching small hatchbacks and decided that a Honda Fit was worth a personal look and a test driv Honda by chance rather than by design. I had been researching small hatchbacks and decided that a Honda Fit was worth a personal look and a test drive. After checking inventory on the web, I found that Willey Honda was the only dealer in the area with a Fit Sport with a manual transmission. So, on Saturday morning we drove over to check it out. We were met at the sidewalk by Kathy Maddox, who immediately went to check if the car was still available. It was, so she got the keys and we took a test drive. Kathy was helpful without being pushy, and agreed to hold the car until later that afternoon while we checked out a couple of other models. We did so, and decided that the Fit was the best fit for us. The sales experience was very low key. The dealer did not try to load us down with extras we didn't want, and overall this was one of the top two car buying experiences I have had in over 35 years of buying cars. More
I had wanted to replace a 12-year-old car with over 202,000 miles on it. So I called around Salt Lake valley dealers and other dealers in Idaho, Nevada, and Colorado looking for a 2010 CRV EX. I dete 202,000 miles on it. So I called around Salt Lake valley dealers and other dealers in Idaho, Nevada, and Colorado looking for a 2010 CRV EX. I determined that Willey Honda's no haggle price was the best I could find. Called Willey Honda and made an appointment to meet with Kathy Maddox on the last day of the year. She was very attentive to our questions and needs. The entire staff was very friendly. There was no high-pressure sales tactics from Kathy or her Manager. When it came time to work out the trade in value of my car, the Manager and I drove my car and he made what I felt as a very reasonable offer. The paperwork process was quick and the entire experience from start to finish took less than 3 hours. This was my second Honda purchase from Willey Honda, and as long as we purchase Honda's, they will be my dealer of choice. More