Performance Honda Bountiful

Did the right thing I brought my honda pilot in for one of the "free car washes" performance honda gives to their customers. During the wash the machine broke part of I brought my honda pilot in for one of the "free car washes" performance honda gives to their customers. During the wash the machine broke part of the luggage rack off the roof which resulted in a cracked windshield a few days later. I returned to see if performance honda would make things right. The service manager Andy Zeisler said that there was no record of the incident but after I persisted he went out to the car wash and found the broken piece of my luggage rack. After that he said they would do the right thing and have both the rack and the windshield replaced. I applaud his extra effort in not simply putting me through the motions, giving me the scripted "I'm sorry but there is nothing we can do" getting up, hustling to dig down and do his own investigating and then doing the right thing. More

Great customer service!! My wife and I dragged the kids around all Saturday. We probably would have had to do the same thing the following Saturday as well if Rick had not con My wife and I dragged the kids around all Saturday. We probably would have had to do the same thing the following Saturday as well if Rick had not convinced us to see if they had any Pilots in our price range. Very friendly, and nice. Rick was very genuine, and would do anything in his power to get you into the car you are looking for. More

A Quality Experience Allan Thompson was very patient with us. No pressure just continuous help and information. He (Allan) made the veh buying experience comfortable and f Allan Thompson was very patient with us. No pressure just continuous help and information. He (Allan) made the veh buying experience comfortable and fun. We walked (drove) out of the dealership without feeling like we had been through a ringer. I was pleased to find out my favorite Honda mechanic, Gene Dye had relocated to the dealership. Both men I would trust.. More

"Love our new 2012 Pilot from Jody at Performance Bountiful" Just purchased a 2012 Honda Touring Pilot from this dealer and it was a great experience. Visiting other car lots and feeling over whelmed by the hig Just purchased a 2012 Honda Touring Pilot from this dealer and it was a great experience. Visiting other car lots and feeling over whelmed by the high pressure sales, it was a pleasant experience to meet Jody Johnson at Performance Honda. She took the time to drive several vehicles with us and was so patient. Jody was so helpful in explaining the features of the vehicle we purchased. We were on a trip to Salt Lake and decided to shop for a new vehicle. She stayed late on a Saturday night to help us get the vehicle detailed, and finish up the transaction so we could take it back to Idaho with us the following day. I would highly recommend this dealership and our saleswomen to anyone looking to purchase a vehicle. More

Allan Rocks! Allan Thompson at Performance Honda Bountiful was a delight to work with. NO pressure just solid, accurate information on all Honda models. I purcha Allan Thompson at Performance Honda Bountiful was a delight to work with. NO pressure just solid, accurate information on all Honda models. I purchased a 2014 Accord and don't feel like I was fleeced in the process. Thanks Allan, you rock! More

Dyno Blue Pearl Happy! Allan Thompson at Performance Honda Bountiful was very professional and helpful in working with me to select the perfect car for my needs. I purchase Allan Thompson at Performance Honda Bountiful was very professional and helpful in working with me to select the perfect car for my needs. I purchased a 2012 Honda Civic LX, Certified Pre-owned and couldn't be happier! More

Repairs - Labor Costs Outrageous!! Work and service was good. My complaint is that they quoted an estimated price based on the "book" time it would take for the job, which is fine for a Work and service was good. My complaint is that they quoted an estimated price based on the "book" time it would take for the job, which is fine for an estimate because it takes into account the MOST time the job should take. However, when the "book" time is 2 1/2 hours and they only spend 1 1/2 hours then charge me for 2 1/2 hours we have a problem. In the end they charged me $173.33/hour for labor. Does that seem fair? I would recommend finding a mechanic that is honest and charges you for labor they actually do instead of the most they think they can get away with. Performance Honda seems to be ok with the "one and done" business model without worrying about gaining repeat customers. More

Allan Thompson of Performance Honda is top-notch!!! Allan has shown us cars several times over the years. He's always been professional, helpful and friendly. His knowledge about Honda automobiles is Allan has shown us cars several times over the years. He's always been professional, helpful and friendly. His knowledge about Honda automobiles is extensive. Allan made buying this car an easy and educational experience. I am 100% pleased with the car I got and feel proficient in being able to operate all the new features. More

Professional courteous and knowlegable This is the second car I've purchased from this dealership and the same salesman (Allan Thompson) every experience I've had there has been positive. This is the second car I've purchased from this dealership and the same salesman (Allan Thompson) every experience I've had there has been positive. the entire team always makes an effort to make sure I am taken care of and comfortable as well as happy with the services I've received. More

Pete Black Is Wonderful Pete was wonderful to work with. He was helpful and I really felt like he was looking out for me. He is in the business to make life long customers Pete was wonderful to work with. He was helpful and I really felt like he was looking out for me. He is in the business to make life long customers not making a quick $$$. Would not of bought this vehicle from the dealership if not for Pete's passion to help the customer (me)! More