Performance Honda Bountiful
Bountiful, UT
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Sad update Sure wish Performance Honda would work as hard at keeping a customer as they do selling a car. I have been waiting for my plates and I kept thinking I Sure wish Performance Honda would work as hard at keeping a customer as they do selling a car. I have been waiting for my plates and I kept thinking I would get a call or a text or a postcard. (Jeremy had no problem texting and calling when he wanted to sell a car) Nothing, no communication! Even when I called, it rang and rang until I went through two computer messages. Finally another 10 rings and a live voice. Of course my license plates are sitting there. Not a big deal right? Well coupled with the fact that I made a special trip to Bountiful (40 miles round trip and when leasing the allotted mileage breaksdown is 33.3 miles per day) to drop off a second key for the trade in to my salesman Jeremy. It would have been nice for you to come out of your office or acknowledge the effort of a customer or at least let me know that the key made it to the correct individual. Here is the deal, I was asked to fill out the dealerrater and the Honda survey. I was asked three times by Jeremy and twice by my finance guy. I was generous with my praise and my ratings. But if you want fives, if you want people to use your service department, if you want repeat customers than work on something besides the hard sale. More
Oil change First oil change since purchasing car. Needed to bring in for the oil change and service check. Great service and was ready before promised time. First oil change since purchasing car. Needed to bring in for the oil change and service check. Great service and was ready before promised time. More
Wish all car dealers were this easy to work with We went into Performance Honda wanting to test drive a Honda Pilot and then a few other competitor SUVs. Dalton was the salesman that we ended up wor We went into Performance Honda wanting to test drive a Honda Pilot and then a few other competitor SUVs. Dalton was the salesman that we ended up working with and he made the process painless and easy. He even had one of the other competitor dealers bring their vehicle to us so we could evaluate them side by side. After test driving 3 different SUVs and working with Dalton we decided to go with the Pilot. The sales team and the service we received were top notch! Can't wait to work with Dalton again when we need another vehicle. More
Best, most knowledgeable, friendly sales person . The sole reason i bought the car the day that i bought it, and at the dealership that i bought at is because of the professionalism of Travis. I am f The sole reason i bought the car the day that i bought it, and at the dealership that i bought at is because of the professionalism of Travis. I am friends with the Garffs and had every intent to purchase the car from one of their dealerships. Travis impressed me so much with his knowledge of the product he was selling (which i had not encountered from other salesmen) that i felt that he deserved the sale. Travis is a great asset to Performance Honda. More
Would deal with Performance Honda again. The car buying process is a stressful one. The conduct of the staff at Performance Honda lessened that considerably. Our experience at Performance Hon The car buying process is a stressful one. The conduct of the staff at Performance Honda lessened that considerably. Our experience at Performance Honda was very good, the staff was great to deal with. More
Easy to work with and was given a good deal. Information was upfront and readily available. Treated with respect the whole time. Never had that before with a dealershi and was given a good deal. Information was upfront and readily available. Treated with respect the whole time. Never had that before with a dealership and it was nice to see. More
Excellent service, very friendly I brought a non Honda vehicle in for service since their prices beat everyone else for oil changes. They quoted me and included a tire rotation in the I brought a non Honda vehicle in for service since their prices beat everyone else for oil changes. They quoted me and included a tire rotation in the quote. When all was said and done they kept the price of what they quoted me but had to do a synthetic oil, which costs more. They were honest and friendly and exceptional service. I'll be back! More
Great Service! Both Jordan and Hailea were great to work with. They listened to my concerns are were timely in the service. I will continue to come back for to Perfo Both Jordan and Hailea were great to work with. They listened to my concerns are were timely in the service. I will continue to come back for to Performance Honda for both my buying needs and for their service. :) More
Helpful and attentive We felt that the people at Performance Honda were attentive and helpful regarding what we were looking for. We had a specific list of things we were We felt that the people at Performance Honda were attentive and helpful regarding what we were looking for. We had a specific list of things we were looking for in our new automobile and they helped us look at the options available, and went above and beyond when it came to helping us. This was the most positive car buying experience I have ever had! More
Great and friendly Employees were friendly and professional and made my experience great! I was able to get into a vehicle I like and the price that I wanted! They were Employees were friendly and professional and made my experience great! I was able to get into a vehicle I like and the price that I wanted! They were a pleasure!! Will refer people here to buy their next vehicle! More