Performance Honda Bountiful
Bountiful, UT
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I was treated more like a guest then a customer Everyone treated me Like a guest making sure my every need was meet. Fast and friendly service with all. I would say you have a great staff at Perform Everyone treated me Like a guest making sure my every need was meet. Fast and friendly service with all. I would say you have a great staff at Performance Honda in Bountiful. More
Straight up xxxxxxxx! I won’t even get into the long story of dealing with the sales guy. When it was time to finally purchase the vehicle it took about 3.5 hours and I already had my own financing. Aft story of dealing with the sales guy. When it was time to finally purchase the vehicle it took about 3.5 hours and I already had my own financing. After signing all the xx paper work we finally get to one with the numbers on it. The finance guy says “only a couple more and you can get out of here” he reaches across the table with one hand on the document and with the other hand points to the two places I need to sign without taking his hand off the documents, like I’m going to sign it without looking at it. I pull it out of his hand to look at it. On the first line was the price of the car which he added $200 to what I agreed with the salesmen. The 2nd line said misc. accessory $399. I asked what that was, it’s a one year paint maintenance package he says. I said I don’t want that. He told me I agreed to get it or they would not have given me what they gave me for my trade in. Which was a lie. Anyway they are straight up xxxxxxxx and I will never do business again at any of those Performance dealerships in Bountiful. More
Horrible Up Selling Purchasing Experience I would never recommend Performance Honda Bountiful. Their sells/purchasing/financing departments up-sell "Service Contracts" that you pay an extra I would never recommend Performance Honda Bountiful. Their sells/purchasing/financing departments up-sell "Service Contracts" that you pay an extra $2300 for and they give you false information about this warranty. (I've called and there is nothing anyone will do to rectify the situation). Their service department (which we used one time too many) is the slowest oil change service I've ever received. And now 14 months later the vehicle that we purchased with an extra extended warranty is having problems. Stay away from this dealership!! What looks like a good deal is definitely too good to be true at this dealership! More
Easy to do Business With! We really appreciated Performance Honda in Bountiful. Our sales rep (Bobby Cuevas) was very responsive as we worked with him via email, text and phone We really appreciated Performance Honda in Bountiful. Our sales rep (Bobby Cuevas) was very responsive as we worked with him via email, text and phone (and finally in person). He didn't try to sell us what he had on hand - he understood what we wanted and he worked to get that for us - which he did. They were transparent in the transaction with us and we were able to complete our purchase quickly and without any "hard selling". These guys made it easy to buy the car we wanted! More
Ongoing service The service my car had done was excellent. Although the price of the fog light was a bit steep I still bought it and had it installed. The service my car had done was excellent. Although the price of the fog light was a bit steep I still bought it and had it installed. More
. Always nice to work . 2nd car purchase from Honda of Bountiful, first a civic now a CRV. Always friendly and hrlpful without sales pressure. Service department always tak 2nd car purchase from Honda of Bountiful, first a civic now a CRV. Always friendly and hrlpful without sales pressure. Service department always takes good care of the cars after the sale. More
Pretty good I would probably have given 5 stars, but after I bought the car, I had some questions about my blue tooth connectivity...I don't feel satisfied with t I would probably have given 5 stars, but after I bought the car, I had some questions about my blue tooth connectivity...I don't feel satisfied with the answers I got (from an I.T. guy at the dealership)...However, the sales people and the finance guy were great! More
Wonderful Experience My wife and I moved out to Utah from Minnesota and blew the transmission on one of our cars, so we were in need of a different vehicle. We had went to My wife and I moved out to Utah from Minnesota and blew the transmission on one of our cars, so we were in need of a different vehicle. We had went to a Volkswagen dealership, as well as a Toyota dealership, and we weren't terribly impressed with their options, or their staff. When we came to Honda, Kevin Burns was OUTSIDE and met us right as we got out of the vehicle. He was incredibly helpful, patient, and transparent about all of their vehicles and over the course of two days, he found a car for us that matched what we were looking for! We loved that he didn't settle on one car and make us work for that car, but rather, he was determined to find a car work for us. He was exceptional! Plus, we got free pizza on Saturday! Huge score! More
Very courteous, excellent work, great customer service Javier was the service representative that helped me. He was very courteous, answered all my questions, and told me exactly what needed to be done so Javier was the service representative that helped me. He was very courteous, answered all my questions, and told me exactly what needed to be done so there were no unexpected surprises. I really appreciated the shuttle service and the man that drove me to and from my work was so nice. I have always appreciated the great service I receive from Performance Honda. More