Performance GMC Cadillac Columbus
Carroll, OH
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Adam,Jon and Tracey were so helpful and made the experience smooth and quick. Thanks for a wonderful new fo us car and a friendly car buying experience. experience smooth and quick. Thanks for a wonderful new fo us car and a friendly car buying experience. More
I had been looking for a good deal on a used 2013 Chevy Avalanche for the past few months. I found a very nice one here at Performance - via shopping online. I had an situation where I lived out of state Avalanche for the past few months. I found a very nice one here at Performance - via shopping online. I had an situation where I lived out of state, and couldn't get to Columbus for about 10 days. I contacted the dealership, and inquired if they could hold the vehicle for me for that long of a time period. Keshia Lloyd and John Nida got in touch with me, indicating that wouldn't be a problem - whatsoever. They overnighted me the title transfer/finance/purchase agreement documents, etc., and also sent an overnight "return" envelope for me use to return the signed documents. In the meantime, Keshia "shot" two cell-phone videos of a walk-around the truck, pointing out the small, misc scratches (not an issue), the tires, interior, and exterior, etc., and emailed those two videos to me. At the same time, she also did a video selfie, allowing me to put a face to the salesperson I was dealing with. I had a couple of questions, and Keshia quickly answered them to my satisfaction. Ten days later, I flew to Columbus, and took a car to the Performance dealership. Jon Nida was "waiting" for me, and we completed the financial part of the transaction. After finishing up with the finance part, Keshia took me out to see the vehicle, and told me they had filled up the gas tank - which was very unexpected. I'm very happy with the truck, it's a great color, and everything on the truck was, as described. I was also very hppy with Keshia, and Jon, working with them, completing the transaction. Thanks for everything, Keshia, and Jon! More
We were searching for a new lease. Keisha was very knowledgeable and friendly and we test drove several vehicles. With her help, we chose the perfect car for us!! knowledgeable and friendly and we test drove several vehicles. With her help, we chose the perfect car for us!! More
Drove from Illinois for a good deal on a truck. Keshia Lloyd helped us with the buying process and was an amazing saleswoman! Was excellent service. Lloyd helped us with the buying process and was an amazing saleswoman! Was excellent service. More
My name is Ray Smith i live in northern Kentucky ,for three months i had my eye on the 2020 ct4 v .On 09/12/2020 drove the three hours from where i live just to look at it and could not believe how aweso three months i had my eye on the 2020 ct4 v .On 09/12/2020 drove the three hours from where i live just to look at it and could not believe how awesome the car was .From the package to the color black on black ,talked with Adam Shafer about price and where i needed my payment to be i was able to work out a deal over texting with Adam for week drove the three hours on 09/18/2020 to purchase vehicle .By far the best buying experience ever and would not hesitate to do it again !!! More
We worked with Sarah to help us look for a new SUV today. We drove by the dealership and stopped in... she was able to understand our budget and what we wanted out of the car. We ended up with a great option We drove by the dealership and stopped in... she was able to understand our budget and what we wanted out of the car. We ended up with a great option within our budget that love! Everyone was really friendly throughout the process. More
While searching for used cars on Car Gurus we accidentally requested info on a car from the dealership. We were contacted by the dealership and they sent us their used car inventory. There were s accidentally requested info on a car from the dealership. We were contacted by the dealership and they sent us their used car inventory. There were several cars we were interested in. Adam had the cars ready for us to test drive when we arrived at the dealership. Adam is very professional and treated my family with a great deal of respect. He answers all of our questions, even some after hours. I purchased a vehicle from the dealership because of Adam. I would do business with him again. Jon in finance department was professional and fun to talk to. I will be a repeat customer at this a dealership. More
Great service!! Salesman were very respectful wasn't pushy. Great service department! Customer service 10 stars. They made it a very easy sale, definitely will be going back. pushy. Great service department! Customer service 10 stars. They made it a very easy sale, definitely will be going back. More
I had a very easy going car-buying experience here with salesman Micheal. He was not pushy at all and showed how other dealers priced the same model/year I was buying to show what a great deal I was gettin salesman Micheal. He was not pushy at all and showed how other dealers priced the same model/year I was buying to show what a great deal I was getting! It matched up to my own research. They were patient with me and worked with their banks to get me the payment I needed. The easiest car buying experience I've ever had. Much friendlier than Hugh White, which was my first stop. Would recommend! More