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Performance Ford Lincoln

Randolph, NJ

4.9
2,446 Reviews

906 NJ-10

Randolph, NJ

07869

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Showing 2,446 reviews

August 23, 2024

Outstanding experience. The team included: Matthew Collura, Sales; Jim Brundage, F&I; Shamus O’Halligan, Delivery Specialist. Everyone was totally professional, efficient bu More

by rmont115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brundage, F&I. , Matthew Collura, Shamus O'Halligan
Aug 24, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 22, 2024

I rate Shamus a 10 Very professional and very patient with me. an asset to your dealership My purchase was a new Lincoln Nautilus. More

by Rjcolantoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Locher, Matthew Collura, David Malafatopulos, Shamus O'Halligan
Aug 24, 2024 -

Performance Ford Lincoln responded

Congratulations on your new Lincoln Nautilus! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Shamus. We appreciate your business and wish you many safe miles in your new vehicle!

August 08, 2024

Run. ...don't spend your hard earned money here. Purchased car June 13th...no Second key, no registration and no Lincoln way points. Fight all the way...ti More

by turcinoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Shamus O'Halligan, Hector Lopez Salgado
Aug 13, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to tell us about your experience. We sincerely apologize for any inconvenience you experienced and wish there was something we could do to earn back your business. We have discussed this with our team to ensure this does not happen again in the future. Our goal is always 100% customer satisfaction, and we take all reviews very seriously, as they help us to improve where necessary. Thank you again for your feedback and for your business.

July 31, 2024

Shamus was very helpful with setting up my car before I drove off with it. More

by katieatwindsor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shamus O'Halligan, Hector Lopez Salgado, Ronald Gordan
Jul 31, 2024 -

Performance Ford Lincoln responded

Thank you, Katie, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Shamus. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

July 30, 2024

Very happy with this dealership and how they treated us. Never felt pressured! Will be back in 3 years when the lease is up! More

by Carguy2437651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Whorley, David Malafatopulos, Shamus O'Halligan
Jul 31, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

July 30, 2024

Shamus and Brittany were very helpful and considerate during the buying process. They are a good face for the dealership More

by pegreen123
Recommend Dealer
Yes
Employees Worked With
Brittany Drake, Shamus O'Halligan
Jul 31, 2024 -

Performance Ford Lincoln responded

It is our pleasure to hear about your positive experience with Shamus and Brittany. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

July 14, 2024

Worst dealer for customer satisfaction and pre sales service. Both Kyle and James were less then helpful when my out of state temporary tags expired with no documents from them. Was told to drive with e More

by Chris B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Bennett, Jim Pesce
Jul 31, 2024 -

Performance Ford Lincoln responded

Thank you, Chris, for taking the time to tell us about your experience. We sincerely apologize for this inconvenience. Our goal is 100% customer satisfaction and your feedback will help us to make changes where necessary. We appreciate your business and hope for the opportunity to give you a better experience in future.

July 13, 2024

Hector and Shane did a great job. Great service! No nonsense, honest and forward. Thanks! More

by butchercaleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Patrick
Jul 15, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Hector and Shane. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

July 11, 2024

Matt and Shamus took great care of me and met exactly what i was looking for with the Bronco Sport! More

by Brittanymonahan1
Recommend Dealer
Yes
Employees Worked With
Matthew Collura, David Malafatopulos, Shamus O'Halligan
Jul 12, 2024 -

Performance Ford Lincoln responded

Congratulations on your new Bronco Sport! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Matt and Shamus. We appreciate your business and wish you many safe miles in your new vehicle!

July 11, 2024

Shane, David, and Matt all helped out a lot and made the buying process very easy. More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Collura, David Malafatopulos, Shane Patrick
Jul 12, 2024 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Shane, David and Matt. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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