Performance Ford Lincoln
Randolph, NJ
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Outstanding experience. The team included: Matthew Collura, Sales; Jim Brundage, F&I; Shamus O’Halligan, Delivery Specialist. Everyone was totally professional, efficient bu The team included: Matthew Collura, Sales; Jim Brundage, F&I; Shamus O’Halligan, Delivery Specialist. Everyone was totally professional, efficient but patient, and flexible. They pivoted quickly and enthusiastically when I selected a different vehicle midway through the process. There documentation technology is the best - no volumes of paperwork. Everything is on a memory stick. More
I rate Shamus a 10 Very professional and very patient with me. an asset to your dealership My purchase was a new Lincoln Nautilus. with me. an asset to your dealership My purchase was a new Lincoln Nautilus. More
Run. ...don't spend your hard earned money here. Purchased car June 13th...no Second key, no registration and no Lincoln way points. Fight all the way...ti ...don't spend your hard earned money here. Purchased car June 13th...no Second key, no registration and no Lincoln way points. Fight all the way...tired and will not do this again. Customer service not a priority from top to bottom. More
Very happy with this dealership and how they treated us. Never felt pressured! Will be back in 3 years when the lease is up! Never felt pressured! Will be back in 3 years when the lease is up! More
Worst dealer for customer satisfaction and pre sales service. Both Kyle and James were less then helpful when my out of state temporary tags expired with no documents from them. Was told to drive with e service. Both Kyle and James were less then helpful when my out of state temporary tags expired with no documents from them. Was told to drive with expired tags by James which is against the law. Once the registration was processed after numerous calls by me and promised it would be sent over night have yet to receive it. The attitude from the dealership is oh well nothing we can do. In my opinion don’t use this dealer if you want to be recognized as a valuable customer More