
Performance Ford Lincoln
Randolph, NJ
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The dealership has a horrible service department. I was charged for work they said the did, but couldn’t tell me exactly what the problem was. I complained about it and said either tell me exactly wh I was charged for work they said the did, but couldn’t tell me exactly what the problem was. I complained about it and said either tell me exactly what was done or refund me. They agreed to refund me the amount charged on January 2nd but to this day have not honored their commitment. In addition, the service manager is never available to speak doesn’t call me back. When I bought my lease out on my Ford F-150, the buyout number was several thousand dollars higher and the original paperwork changed and my signature forged. When confronted on this and I provided proof of the original they sold it for the correct amount. They claimed they didn’t know who or how the amount was increased. Horrible service and unscrupulous dealership. I will never use them again. More
Jimmy and Seamus were fantastic with the work with. Jimmy has been a fantastic sales person and gave his great service as he always does. Jimmy has been a fantastic sales person and gave his great service as he always does. More