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Performance Ford Lincoln
Randolph, NJ
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I was very pleased with our salesman Neil. He knew his stuff and negotiated a fair deal for our new vehicle. Brian helped us learn how to use all the features and was very knowledgable. Overall a gr stuff and negotiated a fair deal for our new vehicle. Brian helped us learn how to use all the features and was very knowledgable. Overall a great experience! Thanks guys. More
I initially found the PERFORMANCE FORD website while shopping around for a new truck online. I initiated chat for help with several vehicles I was interested in. I was greeted by Christina, who provid shopping around for a new truck online. I initiated chat for help with several vehicles I was interested in. I was greeted by Christina, who provided me with several window stickers. I compared vehicles, and when I inquired through email, and Christina wasn't available, I was assisted by Ronny. After deciding on the vehicle I was most interested in, I drove about 1 hour from NY to NJ, arriving at PERFORMANCE FORD at about 8:30pm. I knew that the dealership was due to close @ 9:00pm, but was most impressed with the way Eric Moore greeted me when I walked through the door. He allowed me to go over the vehicle, and consulted with Ronny about my online inquiries, so he knew what my needs and concerns were. Eric brought Jim in to discuss rebates, financing options and to negotiate a price that would encourage me to allow PERFORMANCE FORD to "earn my business". I probably didn't leave until about 10:30pm, and although they didn't know it yet - I was sold! I called Eric at about 9am the next day, and told him that I wanted the truck. He and Jim prepared all of my paperwork, and handled almost all of the purchase requirements either over the phone, or through email correspondence with me. I arranged to pick up my truck that evening after 7:30pm. When I arrived my truck was clean, filled with fuel and ready to go. I was introduced to Brian Telesz, who walked me though a thorough review of how my new truck operated, and how to operate my new SYNC system. Brian even assisted me in registering SYNC, and setting up my personal features, both online, and through the vehicle. Brian also explained the operation of all of the standard truck features (radio, climate control, light switches, door locks, etc.). Next, I was introduced to Chris Luc, from finance, who went over all of my loan options, and vehicle protection and maintenance plans that were available to me. He helped me choose a plan that best fit my needs, care and maintenance based on my description of how the vehicle would be used, and cost. We signed all of the required paperwork, warranties were explained, and I was given everything needed to take home my new Ford F-350. From start to finish, my experience with PERFORMANCE FORD was like a well greased machine - thorough, fast and of the utmost professionalism and courtesy. Every person I dealt with had a specific job, and role to perform. No one person involved stepped on another's toes, which would explain why each of those involved was so efficient at what part they played in the sale, explanation, finance and delivery of my new truck. I would highly recommend PERFORMANCE FORD to anyone looking to purchase a new vehicle. More
Both a 2010 pilot from this dealership, $30,000 cash lift time savings. was assured a second set of keys by ryan and neil during the paper work because the one key on site was not 100% functional. first, my time savings. was assured a second set of keys by ryan and neil during the paper work because the one key on site was not 100% functional. first, my title of ownership was mailed in a US postal service regular mail with no signature or tracking number. secondly, till date, I still havent received any key from this dealership, despite all the day to day phone calls for 1 month. I have managed to drop a voice mail to a sales manager today, lets see if he can can do something about it. More
Friendly staff, good inventory, fair price, someone explained the car to me which I thought was well done and very helpful. Finance person explained the protection plans and finance very well. The car explained the car to me which I thought was well done and very helpful. Finance person explained the protection plans and finance very well. The car was spotless on delivery. No annoying pressure to buy. Pleasant experience for me and A Great Car. More
Only suggestion is that my appointment to pick up my new car was 1:30 and did not start process until after 3. My time was not considered. With that said, jesse and Brian were both great. car was 1:30 and did not start process until after 3. My time was not considered. With that said, jesse and Brian were both great. More
Neil was very friendly and made the lease of our new Lincoln Navigator a success. A fair monthly lease rate was negotiated and the first month paymnet was included in our package. I would definitely r Lincoln Navigator a success. A fair monthly lease rate was negotiated and the first month paymnet was included in our package. I would definitely recommend you visit Neil for any new car needs. More
Salesman was very easy to work with, he stayed late to make sure my car was delivered the next morning....I would def recommend Neal and Ford Performance to anyone. make sure my car was delivered the next morning....I would def recommend Neal and Ford Performance to anyone. More
The staff was great, not pushy, totally professional. Both Neil and Brian helped me out- I'd recommend either one. I'm really happy with my car. Both Neil and Brian helped me out- I'd recommend either one. I'm really happy with my car. More
I shopped around locally for a new truck and had lost hope of being able to buy a new vehicle. my wife and I went to performance ford on a whim and ended up purchasing a new 2011 f250 6.7l lariat! the pr hope of being able to buy a new vehicle. my wife and I went to performance ford on a whim and ended up purchasing a new 2011 f250 6.7l lariat! the price was unbeatable! I spoke with other dealerships that would not come down that low on an xlt. everyone we delt with was hassle free. they showed they really wanted to make a sale and beat the competition... which they did! I would recommend, and have recommended this dealership several times. More
From the start of research for a new car, I found this enterprize to be very informative, polite, and non-aggresive. During the negotiations, my requests were met with professional courtesy and quite fran enterprize to be very informative, polite, and non-aggresive. During the negotiations, my requests were met with professional courtesy and quite frankly, it was the general attitude of the personnel and the professionalism of the company that influenced me to purchase our new Taurus. In addition to the statement above, after the purchase was made, the dealer employees were intent on providing us with orientation information concerning our purchase along with an invitation to come back at any time to fill in the gaps of uncertainty in reference to the cars features. Overall, I was very impressed and would recommend this agency to anyone without reservation. Incidentally, I was attracted to Ford in the first place because of their independence and self-sufficience with regard to their rejection of any government assistance. To me, Ford proved to be a corporation with integrity that is symbolic of the American Way. Vincent M. Togno 1 Kadel Drive Mt. Arlington, NJ 07856 More