Performance Ford Lincoln

My wife and I went in looking for a new Escape and we wanted to trade in two of our cars on this transaction. We informed Justin on about what we needed to get for our cars as well as the bottom line o wanted to trade in two of our cars on this transaction. We informed Justin on about what we needed to get for our cars as well as the bottom line of what we wanted to finance. He worked with us until all the numbers worked out. We are very happy with our new Escape and feel we got the best value for our old cars. Brian showed us how to use all of the new technology and was highly entertaining. We recommend Performance Ford for anyone who appreciates a low pressure approach to buying a new car. More

We have been looking for a truck for a long time.. After visiting Performance Ford and talking to Gary, it was obvious that the right truck for us was F-150. Gary's knowledge of the F-150 and his profession visiting Performance Ford and talking to Gary, it was obvious that the right truck for us was F-150. Gary's knowledge of the F-150 and his professionalism gave us an opportunity to enjoy the car buying experience 1st time in our life. Hope we'll do it again in 4 years. More

Ken, I wanted to take this opportunity to thank you Ken, I wanted to take this opportunity to thank you for the excellent service experience today. I brought my 2009 Ford F150 XLT in for service on Ken, I wanted to take this opportunity to thank you for the excellent service experience today. I brought my 2009 Ford F150 XLT in for service on June 30th with several issues that I felt needed attention. Two of those issues turned out to be fine. In this case the customer was not right but you went out of your way to address my concerns and went so far as to take a drive with me to address any residual concerns. That in my book makes for an excellent experience and I wish there were more people like you in the customer service industry. Normally I don't look forward to bringing my truck in for service but I have to admit that this was a very positive experience. Thank you for putting a human touch on what can sometimes be a mechanical and frustrating experience. More

After much research on a 2011 Ford Fusion, we visited Performance Ford and inquired on a car we were interested in. From the start the experience was friendly and respectful. We were given ample time to Performance Ford and inquired on a car we were interested in. From the start the experience was friendly and respectful. We were given ample time to view the vehicle and test drive, without pressure. Gary presented a fair price and option to pick the vehicle up later that day. Sam had worked out a reachable finance option. We were very please with Brian's car presentation. The purchase was hassle-free and very pleased with our new car! More

From beginning to end my experience at Performance Ford was excellent. The staff took the time to ensure that all of my needs were met throughout the entire process. They even made sure that I had a workin was excellent. The staff took the time to ensure that all of my needs were met throughout the entire process. They even made sure that I had a working knowledge of the new technology at my fingertips. More

I have been leasing Mercury cars for several years, most recently a Mariner. I went to this dealer through a casual acquaintance with Tim. I told him what I was paying presently and that I wanted to keep recently a Mariner. I went to this dealer through a casual acquaintance with Tim. I told him what I was paying presently and that I wanted to keep payment about the same as had or less. Escape XLT AWD was comparable to model I was driving although price was significantly higher. After discussions, we got a little closer to what I wanted to pay although still feel I maybe could have done better. Delivery of the vehicle was a very long process with finance and business managers all involved in process. The person who gave the final run through of the vehicle as to features and operation of equipment, etc. was absolutely great. Tim was very thorough on followup, including chasing down my EZ Pass which I had left in the trade-in; Thanks! Have not used Service yet, although I was introduced to the Service Manager on delivery of vehicle. More

Leased my 3rd car in six months ,this one for my daughter.They make it easy and are not pushy in any way.They went out of their way to drop the car off at my daughters job to surprise her for her bi daughter.They make it easy and are not pushy in any way.They went out of their way to drop the car off at my daughters job to surprise her for her birthday.Woudn't go anywhere else. More

Sales associate was friendly and educated about the vehicles. He did a good job helping us find the right model at the right price. But the finance process took 6hrs! And there was no where to comfor vehicles. He did a good job helping us find the right model at the right price. But the finance process took 6hrs! And there was no where to comfortably sit and get snacks. We ended up leaving wit our daughter for dinner bc it was taking too long. So I would say that it is not family oriented. Also when we called while at dinner to speak with the sales associate to get an update, the receptionist rudely said that she had another call and hung up. Ok we are a paying customer (or we could have been a possible customer for all she knew) if we weren't hours into the process I would have told them to scew themselves and left. Definitely will not be taking car there for service. More