Performance Ford Lincoln

This dealership is the worst dealership for customer service, sales and car service. They are not above lying, being deicetful in their deals, or treating you like you are taking up their time. My service, sales and car service. They are not above lying, being deicetful in their deals, or treating you like you are taking up their time. My Experience: I was in to buy a car at the 2012 year end. It took an entire day to negotiate down about $2K on a car that had a staus of "dealer ordered". When asked when the car would arrive I got a vague answer of "any day" and "its on a truck as we speak". 5 days go buy and each time we would call, magically everyone would be busy and not one phone call was returned. When my husband went in on day 4 he was told "any day? no it will probably be a week or so". They also kept saying they couldn't check the status of the location of the car or provide an ETA date. My husband even provided them information on exact matches to the car at other dealerships, when we offered to take something in stock. Of course we got nothing from that b/c who wants to lose an year end deal. My husband then went to Ford Corporate and they were told us the car was still at the manufacturing plant and had no ETA date to the dealer. They also stated that all dealerships can log in at any time to check the status of a car. Ford Corporate then called the GM and that is when we finally saw action. Of course it was with an attitude and them stating they would refund our deposit. More

Performance Ford offered great costomer service, quality, and price. They were happy to answer any and all questions I had. After some careful negotiating, Steve and company helped me leave with a great prod and price. They were happy to answer any and all questions I had. After some careful negotiating, Steve and company helped me leave with a great product at an affordable price. One month in I couldn't be happier with my decision. Recommend a visit if your interested in any Ford/Lincoln. More

Extremely competitive in terms of price. High attention to customer satisfaction. Joe Suppa is a great guy to buy a car from. Brian Telsz took a lot of time to show me everything I needed to know about the to customer satisfaction. Joe Suppa is a great guy to buy a car from. Brian Telsz took a lot of time to show me everything I needed to know about the vehicle. Joe SUppa, got back to me right away by phone or email during the negotiation process. I have nothing but nice things to say about this dealership. More

The staff was extremely helpful and patient with me and my wife. We were actually ready to leave empty handed because we couldn't reach a doable price, but Kevin and the finance guys pulled through and got my wife. We were actually ready to leave empty handed because we couldn't reach a doable price, but Kevin and the finance guys pulled through and got us close enough to where we wanted to be. Brian was very knowledgeable about showing me the features of the car. Good job to the team at Performance Ford and thank you. More

Our relationship with Performance Ford began through an internet request.They responded immediately with a good offer.We negotiated a good deal with Kevin Dean for the car we wanted.There was no high press internet request.They responded immediately with a good offer.We negotiated a good deal with Kevin Dean for the car we wanted.There was no high pressure involved ,Kevin works in a nice quiet manner which was to our liking.Since they didn't have our desired car in their lot Kevin was able to obtain one from another dealer.We ended up with exactly the car we wanted.We were selling our old car to a friend in Pennsylvania who asked us to have the title notarized,We casually mentioned it to Kevin and before we were through it was done.Catherine Pirone gladly handled it.We want to thank Brian Telesz For being so pleasant while demonstrating all the features in and out of the car under adverse weather conditions. More

had a great experience at performance ford! Joe Suppa was great! I would recommend Performance Ford. This was our 10th ford in our family. i love my new ford fusion it is a great car Performance ford was great! I would recommend Performance Ford. This was our 10th ford in our family. i love my new ford fusion it is a great car Performance ford this very easy for me. More

Excellent service compared to the ford dealership in my area, very impressed with pretty much everyone at the dealership who helped me with my purchase of 2013 Ford Mustang area, very impressed with pretty much everyone at the dealership who helped me with my purchase of 2013 Ford Mustang More

Great Dealer to do business with. From Joe Suppa who sold me the car to Brian Buckley who handled the finance to Brian Telesz who showed me everything that I needed to know about my new Explorer. Could not h me the car to Brian Buckley who handled the finance to Brian Telesz who showed me everything that I needed to know about my new Explorer. Could not have had a better experience with those 3. More

I purchased a 2013 Focus based on Ford's commitment to quality improvement & recent special sales offers, and I was impressed w/ quality & performance delivered by both vehicle & dealership. quality improvement & recent special sales offers, and I was impressed w/ quality & performance delivered by both vehicle & dealership. More

Excellent experience with all parties involved. Took the time to explain everything from beginning to end of the car buying process. I would definitely purchase here again based on my experience with the st time to explain everything from beginning to end of the car buying process. I would definitely purchase here again based on my experience with the staff and the dealership. More