Performance Ford Lincoln

Everyone I met at Performance was excellent. They met my price, they worked hard to ensure I received everything I wanted from the vehicle I was looking to purchase, made it simple to buy a car, and a pleas price, they worked hard to ensure I received everything I wanted from the vehicle I was looking to purchase, made it simple to buy a car, and a pleasure to do business with. More

Plus: Hooked up with sales rep quickly, met researched price without hesitation, easy test drives, once purchased explained complex features really well Minus: Explain options better (requirements for Ex price without hesitation, easy test drives, once purchased explained complex features really well Minus: Explain options better (requirements for External Temperature, Compass, Cross Traffic Alert), shorten car pickup time (Wednesday night arrived at 7 with appointment but did not leave until 9:30) More

They were a very friendly staff. Answered all my questions, helped me find exactly what i wanted.Would send anyone interested in a new vehicle there. COMPLETELY SATISFIED !!! questions, helped me find exactly what i wanted.Would send anyone interested in a new vehicle there. COMPLETELY SATISFIED !!! More

One of the best purchasing experiences I have had. From the beginning right through to the delivery, everyone, but especially Jim Florio (Sales), Brian Telesz (Delivery), and Chris (finance)went the extra the beginning right through to the delivery, everyone, but especially Jim Florio (Sales), Brian Telesz (Delivery), and Chris (finance)went the extra mile. I believe the reason I love my new Lincoln MKX as much as I do, is not only because it is a great car, but I have confidence that everyone at Performance Ford Lincoln will be there to continue the superior service. More

The environment was very friendly and Rafael Ortiz made my purchase a lot more stress-free.I was very satisfy throughout the whole process and very content and at ease with my final decision. my purchase a lot more stress-free.I was very satisfy throughout the whole process and very content and at ease with my final decision. More

Had a great experience. Good price, beautiful new Lincoln MKZ, and a great delivery by Brian. He knew all there was to know about the new technology.I am enjoying my purchase. MKZ, and a great delivery by Brian. He knew all there was to know about the new technology.I am enjoying my purchase. More

We came to Performance because we were unhappy with our local dealer and are very satisfied with our purchase and the way we were handled at the dealer. Night and day from the other dealership. local dealer and are very satisfied with our purchase and the way we were handled at the dealer. Night and day from the other dealership. More

From the minute I set foot on the sales floor of the dealership, Jim Federico made me very comfortable and made me feel welcome. After we "closed the deal" I felt as tho I had been treated well and fai dealership, Jim Federico made me very comfortable and made me feel welcome. After we "closed the deal" I felt as tho I had been treated well and fairly. I really did NOT expect to buy a car that day. Then when I went in for deliver, Brian Telesz made me comfortable again going over the small things I had forgotten about my 2009 MKZ. Lastly Chris who went through the financing and paperwork with me was also most helpful. I'm older and it took a bit for him to explain everything to me so that I understood it. All in all, a good experience. More

Rafael Ortiz, Brian Telesz and Chris Los provided me with exceptional customer service. They were very professional and were sensitive to my needs. They were pro-active listeners and did not pressure me into exceptional customer service. They were very professional and were sensitive to my needs. They were pro-active listeners and did not pressure me into making a decision that was against my will. They addressed all my questions and concerns. They all had excellent oral communication skills and made effective presentations. They worked well as a team who focus was on the highest level of customer satisfaction. They had very high inner work standards, and they projected an excellent image of Performance Ford to me their customer. They gave me the confidence that I bought a good car and that I had made the right decision which perfectly fitted my expressed needs. More

My new car purchase was made as easy as possible. Eric Florio led me through the process with kindness and truthfulness. We are so pleased with the service that we will defintiely use Performance Ford in Florio led me through the process with kindness and truthfulness. We are so pleased with the service that we will defintiely use Performance Ford in Randolph again. Thanks guys!!! More