Performance Ford Lincoln
Randolph, NJ
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Excellent customer service, purchase of my new truck went very smooth. Instructions on how to use my new vehicle, and all the accessories involved were answered. I have bought from this dealership before, an very smooth. Instructions on how to use my new vehicle, and all the accessories involved were answered. I have bought from this dealership before, and will continue to recommend to my family and friends. This dealership is fair, and very thorough. Maintenance on my truck is also performed at this dealership, and also find everyone involved is fair, extremely pleasant, and I always have a pleasant experience. More
Unwavering customer service given throughout the entire proccess. Starting with the online chat the night before the purchase; the handling of a fair trade-in value; then up to and including the delivery. proccess. Starting with the online chat the night before the purchase; the handling of a fair trade-in value; then up to and including the delivery. Also we were provided a "WE OWE" and that too was handled with quality and in a timely fashion. Overall, the entire staff is very friendly and courteous. More
The staff was extreemly helpful. There was very little The staff was extreemly helpful. There was very little pressure by the staff to complete the sale. They made us feel very comfortable. Each member to The staff was extreemly helpful. There was very little pressure by the staff to complete the sale. They made us feel very comfortable. Each member took a lot of time to explain everything about the car. We had to come back to have the bluetooth setup, as we did not have the cell phone with us when the car was delivered. Justin, set up the bluetooth and spent a lot of time insuring that we were able to work the system. We would reccommend Performance Ford to others. More
Jesse greeted me upon entering. He informed me that he was new, to please bear with him. He was extremely friendly and very outgoing. My wife and I were only looking at the moment, but Jesse made out expe was new, to please bear with him. He was extremely friendly and very outgoing. My wife and I were only looking at the moment, but Jesse made out experience very easy and we will definitely be dealing with him in the near future. Performance Ford has an excellent selection and seems like a wonderful dealership. More
I recently bought a new 2012 Focus. The dealership treated me really well and it was a pleasure working with Rafe and Brian. I got a good price and I would definitely recommend this dealership to my f treated me really well and it was a pleasure working with Rafe and Brian. I got a good price and I would definitely recommend this dealership to my friends and family. More
I recently Leased a 2012 Ford Fusion. First I want to say that the car is rock solid a real pleasure to drive not to mention its great styling. Next I have to say that Rafe was great to work with. He was ver that the car is rock solid a real pleasure to drive not to mention its great styling. Next I have to say that Rafe was great to work with. He was very knowledgeable and honest. I look forward to working with him again in the future. I would recommend the dealership and Rafe to family and friends for their future car needs. More
They were very helpful, knowledgeable and polite. my husband and I left with exactly what we wanted and for a price that was even better than we expected. husband and I left with exactly what we wanted and for a price that was even better than we expected. More
I always shop around before making any snap decisions on vehicles. Performance Ford gave me the best deal, and when buying a vehicle that is what matters. Neil was informative and helpful without being aggr vehicles. Performance Ford gave me the best deal, and when buying a vehicle that is what matters. Neil was informative and helpful without being aggressive like so many salesman. Technology is not my strength, but I am now able to show my wife how to program her blue tooth with Brian's help. I would recommend Performance Ford to anyone wanting to enjoy the stressful process of buying a car. More
good friendly service and pleasant to deal with. talked to a salesman as well and was helped very well. didn't end up buying that day but will keep them in mind. to a salesman as well and was helped very well. didn't end up buying that day but will keep them in mind. More
Imagine going to the grocery store and haggling over every item you purchase; wondering whether the person in the next line is getting a better price due to better negotiating skills or having a cashie every item you purchase; wondering whether the person in the next line is getting a better price due to better negotiating skills or having a cashier who is in a better mood than your cashier. This is precisely why most people are uncomfortable buying new automobiles. Did I get a good price? Did I get ripped off? Did Mr. Jones get a better price than I did for the same car? This is how I felt every time I bought or leased a car until I purchased a car from Performance. It begin with a prompt response to an internet request and continued through the entire process that ended with concise and accurate descriptions of the many features in my new vehicle. It was, by far, the most enjoyable and satisfying auto purchase I hare encountered. I believe I received a fair price and the dealership was able to make some money at the same time. A satisfying transaction for both parties. In particular, my salesman, Justin, was friendly, courteous, respectful, patient and professional. He is a wonderful asset for the dealership. He truly made me feel comfortable and confident about purchasing my vehicle despite me having to handle another important issue via the phone while I was purchasing the car. I would recommend Performance Ford and Lincoln to anyone in the market for a new vehicle. More