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Performance Ford Lincoln
Randolph, NJ
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Although this was my first time purchasing a car and I do not have any other experiences to compare to this one, I know how I expected to be treated when I entered into the dealership. My expectations were i not have any other experiences to compare to this one, I know how I expected to be treated when I entered into the dealership. My expectations were immediately surpassed by Ron's compassionate and courteous service, as well as his knowledge of the cars and options offered at Ford. After selecting a vehicle, I met Brian whose charisma and expertise made the delivery of my vehicle a pleasure. Overall, a fantastic experience that I would highly recommend to anyone that wishes to be treated to a knowledgeable and friendly staff of people aiming to accommodate any of your needs. More
This was the best experience I have ever had with any car dealership. From the moment Jon Moore met me at the door to delivery with Brian Telesz, I was treated warmly, professionally informed, given straight dealership. From the moment Jon Moore met me at the door to delivery with Brian Telesz, I was treated warmly, professionally informed, given straight facts, shown every car available, and had a deal made in 45 minutes. Now that is the way to run a business. I was also impressed by the neatness of the facility. Very clean and no paper clutter. Overall an A+ place. More
Everyone worked diligently to get us in the car that we ended up leasing. Really enjoyed working with Doug and would recommend him to my friends as the go to guy when deciding on a vehicle purchase/lease. ended up leasing. Really enjoyed working with Doug and would recommend him to my friends as the go to guy when deciding on a vehicle purchase/lease. More
Doug Ryan made my buying experience simply superb.......Nice Guy. He was knowledgeable and took the time to listen to my needs and what I was looking for. He stayed with me the whole process superb.......Nice Guy. He was knowledgeable and took the time to listen to my needs and what I was looking for. He stayed with me the whole process More
My experience with Performance Ford was excellent. It was very easy to negotiate the deal for my new MKX. Everyone at Performance was very knowledgeable the salesman Eric Moore and especially Brian Tele was very easy to negotiate the deal for my new MKX. Everyone at Performance was very knowledgeable the salesman Eric Moore and especially Brian Telesz who went over every detail about how to operate my new MKX. He took all of the time that I needed to learn how to operate my new vehicle. He also assured me that if I had any questions or problems to call him immediately and he would take the time to help me with any problems. I eventually did need his help and when I did call him he spent all the time that I needed to solve my problem with the operation of my new vehicle. He was very patient and is definiately an asset to Performance Ford. More
We wanted to purchase a car for my daughter and stopped in to Ford to test drive Fusion and Focus. I really thought that I would be disappointed and end up buying a Hyundai which we had as first choice mai in to Ford to test drive Fusion and Focus. I really thought that I would be disappointed and end up buying a Hyundai which we had as first choice mainly because of the style and warranty. Doug was very easy to work with, not at all pushy or impatient. Mike explained that they would work with us one way or the other, even to have us purchase a Hyundai from their dealership in Wayne but also offered an extended warranty to make up the difference. In the end we found the Focus to be a perfect vehicle with better suitability for our needs. Normally when I purchase a vehicle I play hardball on the pricing but I found Doug and his colleagues to be honorable and equitable. They made the experience so good that I didn't even attempt to negotiate further. Doug always made himself available when we came back, he gave us plenty of time to test drive the vehicles to make sure we were satisfied. I would recommend him to any friend or colleague that needs a vehicle. Finally the experience with Brian was wonderful. He was very knowledgeable and obviously enjoyed his job very much. We felt gratified leaving the showroom with our daughter's new Focus! More
The whole staff was cordial, knowledgeable and very patient. John Moor was very willing to work with us and an excellent,personable salesperson. He handled everything very efficiently. In today's ma patient. John Moor was very willing to work with us and an excellent,personable salesperson. He handled everything very efficiently. In today's market,it is unusual to find, patient, service oriented individuals. We found all of that, at this dealership. More
Dealership & Ron Wood was friendly, explained everything involved with pricing for leased vehicle & trade-in. Answered any & all questions with straight forward information. I would recommend everything involved with pricing for leased vehicle & trade-in. Answered any & all questions with straight forward information. I would recommend this dealership & salesman to any of my friends looking to lease or buy a Ford vehicle. More
I enjoyed shopping for a vehicle for once..I found our salesperson Fernando very helpful and knowledgeable. He made the experience extremely enjoyable. The dealership in all was very well maintained and v salesperson Fernando very helpful and knowledgeable. He made the experience extremely enjoyable. The dealership in all was very well maintained and very helpful. More