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Performance Ford Lincoln
Randolph, NJ
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First time new car buyer. All the horror stories one hears buying a new car may be true, but my experience with the staff at Performance was exceptional. I thank Doug and Brian for guiding me through w hears buying a new car may be true, but my experience with the staff at Performance was exceptional. I thank Doug and Brian for guiding me through with the purchase and delivery. A special thanks goes out to and sorry I am not sure of his name, but a representative in the service department. For taking the time and going out of their way to answer questions on some of the features my car was equipped with. More
I bought a 2012 expedition and Doug was the best salesman I have ever had. He waited on me hand and foot. He took all my calls and answered all my questions. He even gave me his personal cell phone numbe I have ever had. He waited on me hand and foot. He took all my calls and answered all my questions. He even gave me his personal cell phone number. Weeks after the deal was done, he helped me fax something over to my insurance as well. I have bought many cars from many different dealerships but this is the best salesman I have ever had to deal with. I also want to add that Brian thoroughly explained my vehicle. I have never been to a dealership where they had someone who knew all the ins and outs of the vehicles as if they built them. I just want to say thank you to this dedicated team! Mark D. More
Easiest car buying experience I have had. Doug was knowedgeable and pleasant to deal with, not overbearing. The dealership overall was very organized and did not waste my time. Paperwork was prepared knowedgeable and pleasant to deal with, not overbearing. The dealership overall was very organized and did not waste my time. Paperwork was prepared in advance and ready for me to sign. Upon delviery of the vehicle, the vehicle was ready when I arrived. Brian, Dennis and Doug each were ready and available at my scheduled arrival time so I could complete my purchase in a timely manner (unlike a Honda dealership once where I personally installed my license plate after waiting over a half an hour for the dealership to complete). More
Everyone mentioned above were extremely helpful. Marissa was my first contact with online search. She went out of her way to find me a car. Ron did a great job as salesman. Tom was very helpful in the pr was my first contact with online search. She went out of her way to find me a car. Ron did a great job as salesman. Tom was very helpful in the process. Kris did a great job explaining extras. Brian will be my new BFF for helping me absorb all the details of the touch screen. I'll need to see him several times until I understand everything. More
WOW! I have never experienced service and sales of this magnitude! I'm a B & G Supervisor for a local school district purchasing for the first time at Performance. The sales team gave me top priority from magnitude! I'm a B & G Supervisor for a local school district purchasing for the first time at Performance. The sales team gave me top priority from the moment I walked in the door. True professionalism with a friendly attitude made our purchase a pleasant experience. We will be bringing our Ford van back for service and look forward to doing business again in the future. Thank you Perfomance! Please change the name to "Friendly Ford". Steve Ternosky More
Thank you for all that Performance Ford did for us. We love our new car. Ron went out of his way to work out a new car deal that would fit our budget and trade in value. We hope to stay Performance love our new car. Ron went out of his way to work out a new car deal that would fit our budget and trade in value. We hope to stay Performance Ford Lincoln customers for a long time. More
Doug Ryan helped us greatly in choosing a new car for the family. He was very attentive and was able to give us a good deal on our purchase! Dennis was very thorough in describing the necessary paperwork family. He was very attentive and was able to give us a good deal on our purchase! Dennis was very thorough in describing the necessary paperwork and the actual paperwork-process went by quick and smoothly! Brian showed us some of the features our new car has and made sure we knew how to operate all the technology! More