Performance Ford Lincoln
Randolph, NJ
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Everyone tried to accomodate us and be helpfull, even employees who were not involved with our sale. We apreciated Lou Zivanovic getting an Escape for us by moving seveal cars in the lot under a very hea employees who were not involved with our sale. We apreciated Lou Zivanovic getting an Escape for us by moving seveal cars in the lot under a very heavy downpour and placing under and over hang so we would not get wet. More
Great, professional service and they worked out a deal for me that I was very pleased with. I would recommend this dealership to my family and friends. for me that I was very pleased with. I would recommend this dealership to my family and friends. More
The staff of Performance Ford / Lincoln were very accommodating, provided for all my needs in purchasing a new vehicle and followed up on necessary service needs. accommodating, provided for all my needs in purchasing a new vehicle and followed up on necessary service needs. More
Loved working with Jim on my new Ford Edge. He was very friendly and professional. He got the job done right and he did it quickly! Brian was fantastic, very friendly and showed us how to work everything i friendly and professional. He got the job done right and he did it quickly! Brian was fantastic, very friendly and showed us how to work everything in the car, no questions walking away! More
This was my first new car purchase, so I wasn't sure what to expect. We dealt with Eric, who was new, we were actually his first sale ever. He did seem a little nervous, but he did an excellent job getting to expect. We dealt with Eric, who was new, we were actually his first sale ever. He did seem a little nervous, but he did an excellent job getting us all the information we needed. I am loving my new car, but recently I have been having issues with my touch screen. I immediatley called Eric and he started trying to figure out what I need to do to get this issue fixed. I have an appointment on Saturday and I just hope the dealership keeps this excellent service going. More
I worked with Ronny, Neil and Brian during the process and was an extremely smooth transaction. I had been working via the internet cross shopping with other Ford dealerships within a 25 mile radius. Of a and was an extremely smooth transaction. I had been working via the internet cross shopping with other Ford dealerships within a 25 mile radius. Of all the dealerships contacted, Performance Ford provided the best price and communication of all. I was very impressed and was able to negotiate a price that I was happy with. Ronny and Neil were extremely helpful in getting me in and out of the dealership, as we have a baby at home and they were mindful of time. I would definatlely recommend Performance Ford, and continue to be happy with th epurchase of our new 2012 Ford Focus. More
I had already bulit my truck on line so I knew what I was looking for. Try to find a dealer was my next quest, I wanted to stay local but for one reason or the other that was not going to be. I started to se looking for. Try to find a dealer was my next quest, I wanted to stay local but for one reason or the other that was not going to be. I started to search out other dealers and found Performance Ford. I had to drive past three ford dealers to get there but it was worth it. Very professional group. Eric was the salesman I worked with and Jim explained all the incentives and rebates, Brian explain all the features on my truck. Just a real friendly place to do business. I will refer my freinds and family to Performance Ford More
Matt workied hard to get the deal I wanted on the car I wanted and we came to an agreement. Brian was excellent in the new car familiarisation process spending 45 minutes plus with me explaining all the fe wanted and we came to an agreement. Brian was excellent in the new car familiarisation process spending 45 minutes plus with me explaining all the features on the vehicle and how to work them. More
I was very pleased with our salesman Neil. He knew his stuff and negotiated a fair deal for our new vehicle. Brian helped us learn how to use all the features and was very knowledgable. Overall a gr stuff and negotiated a fair deal for our new vehicle. Brian helped us learn how to use all the features and was very knowledgable. Overall a great experience! Thanks guys. More
I initially found the PERFORMANCE FORD website while shopping around for a new truck online. I initiated chat for help with several vehicles I was interested in. I was greeted by Christina, who provid shopping around for a new truck online. I initiated chat for help with several vehicles I was interested in. I was greeted by Christina, who provided me with several window stickers. I compared vehicles, and when I inquired through email, and Christina wasn't available, I was assisted by Ronny. After deciding on the vehicle I was most interested in, I drove about 1 hour from NY to NJ, arriving at PERFORMANCE FORD at about 8:30pm. I knew that the dealership was due to close @ 9:00pm, but was most impressed with the way Eric Moore greeted me when I walked through the door. He allowed me to go over the vehicle, and consulted with Ronny about my online inquiries, so he knew what my needs and concerns were. Eric brought Jim in to discuss rebates, financing options and to negotiate a price that would encourage me to allow PERFORMANCE FORD to "earn my business". I probably didn't leave until about 10:30pm, and although they didn't know it yet - I was sold! I called Eric at about 9am the next day, and told him that I wanted the truck. He and Jim prepared all of my paperwork, and handled almost all of the purchase requirements either over the phone, or through email correspondence with me. I arranged to pick up my truck that evening after 7:30pm. When I arrived my truck was clean, filled with fuel and ready to go. I was introduced to Brian Telesz, who walked me though a thorough review of how my new truck operated, and how to operate my new SYNC system. Brian even assisted me in registering SYNC, and setting up my personal features, both online, and through the vehicle. Brian also explained the operation of all of the standard truck features (radio, climate control, light switches, door locks, etc.). Next, I was introduced to Chris Luc, from finance, who went over all of my loan options, and vehicle protection and maintenance plans that were available to me. He helped me choose a plan that best fit my needs, care and maintenance based on my description of how the vehicle would be used, and cost. We signed all of the required paperwork, warranties were explained, and I was given everything needed to take home my new Ford F-350. From start to finish, my experience with PERFORMANCE FORD was like a well greased machine - thorough, fast and of the utmost professionalism and courtesy. Every person I dealt with had a specific job, and role to perform. No one person involved stepped on another's toes, which would explain why each of those involved was so efficient at what part they played in the sale, explanation, finance and delivery of my new truck. I would highly recommend PERFORMANCE FORD to anyone looking to purchase a new vehicle. More