
Performance Ford Lincoln
Randolph, NJ
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In looking for a Ford Edge, Performance was one of the dealership recommended. I contacted them initially via a web inquiry and they we quick to respond and make themselves available for assistance. O dealership recommended. I contacted them initially via a web inquiry and they we quick to respond and make themselves available for assistance. Of the several dealerships I contacted, ONLY Performance was quick to respond, thorough in follow-up and no too pushy in making sure my needs were being met. I was asked several times if there was anything more they could do to assist me with my purchase. When I arrived onsite I was met by Steve Silverstein. I would have no problem recommending him to any of my friends or family. He was professional and detailed. Although car dealerships can be stressful for those of us not in the business, he was easy to communicate and work with. He made my experience as easy as possible, yet made sure I was getting what I wanted. I appreciated his candor regarding the various models, options, and my pricing options. When it is time for me to purchase another car, I would return to Performance and would hope to work with Steve again. More
dealer is terrible brought car for service they did not perform service then told me they did, actully gave me invoice that said service was performed but it was not,, Asked to talk with owner was told not perform service then told me they did, actully gave me invoice that said service was performed but it was not,, Asked to talk with owner was told not aloowed to talk to owner More
In looking for a new car I was impressed with how well Steve helped negotiate the transaction. Steve was easy to talk to, easy to reach out to and was willing to work with me when it came to the pricing. Steve helped negotiate the transaction. Steve was easy to talk to, easy to reach out to and was willing to work with me when it came to the pricing. I was very impressed when he even did a follow up call a day later after having taken the vehicle home. Brian was extremely knowledgeable about all the tech in the new car. I was very happy and impressed that he was able to go over EVERYTHING with me. He was friendly and was eager to go over everything which made the experience for me excellent. Overall, I was extremely happy with the staff and also the final outcome, my brand new car at an affordable price. More
I walked into performance Ford just to look and check prices on the vehicle that I was interested in. I have been a loyal Ford driver for many years. They make a quality product that lasts. I was approa prices on the vehicle that I was interested in. I have been a loyal Ford driver for many years. They make a quality product that lasts. I was approached by Steve Silverstein who was very customer service minded as well as friendly. I stated that I was only looking and was undecided as to which car I wanted to purchase. We sat down and Steve gave me all the facts and figures I needed as well as a test drive. I walked out that day feeling no pressure. A few days later Steve followed up with me and just to touch base as to where I stood with buying a car. Because I research any purchase I make to death Steve had to do a lot of follow up. He also took the time text me and called me just to inquire about how myself and my family did during tropical storm Sandy. Being in the service industry myself I was impressed with Steve. I feel that not only did I receive a fair price but was treated very well and I am looking forward to doing business with Performance Ford and Steve Bill Monahan More
Great dealership, Great price.. I hope Peter Montanavo hooks me up with the new 2013 lincon mkz next year? They sold me the car and closed on it even though they didn't have power beacause of Sany the sto hooks me up with the new 2013 lincon mkz next year? They sold me the car and closed on it even though they didn't have power beacause of Sany the storm... Thanks guys... More
My husband and I really dont enjoy buying cars...its always a headache. My husband went to the dealership by himself to surprise me with a f150....after I got my truck the very first thing was how impr always a headache. My husband went to the dealership by himself to surprise me with a f150....after I got my truck the very first thing was how impressed he was with Doug. He said that it was the first time a salesperson "just talked" and "listened" without trying to force a car down his throat. He was shocked that him and Doug actually had a conversation where Doug listened to what my husband wanted. He was very impressed to say the least...After I got my truck I went down and Brian spent so much time going over every detail (very patient) on my new truck and all the gadgets. What I also noticed when we went to meet Brian to go over everything is that almost every salesperson came up to my husband and asked how the suprise went and asked me how I liked my truck. You have a wonderful staff there and we will probably be buying another vechile in the next year and will definitely go there again. Thank you for a wonderful experience!!! Chuck and Maria Lyons More
Salesman Kevin Dean was very accomodating and followed through on questions and changes. Financing paperwork was handled professionly by Kris Los which eliminated all anxiety. The final acceptance and in through on questions and changes. Financing paperwork was handled professionly by Kris Los which eliminated all anxiety. The final acceptance and instructions given by Brian Telesz were completed with ease. His knowledge of the computer systems put my wife at ease and enabled her to use the sytem immediately. All and all this was agreat experience. More
We were very pleased with the purchase of our new explorer and the wonderful help from your sales associates Kevin Dean and Brian Telesz they was very professional. Thank You explorer and the wonderful help from your sales associates Kevin Dean and Brian Telesz they was very professional. Thank You More
Excellent experience!!! I am enjoying my vehicle and it was prepped and features were well explained. Transaction was easy and personnel was efficient completing the process. was prepped and features were well explained. Transaction was easy and personnel was efficient completing the process. More
Eric was a pleasure to work with. He tried his hardest to get us into the vehicle we wanted, and he suceeded.Brian was the most informed person re: our car. I still need to go back and ask him a few things. get us into the vehicle we wanted, and he suceeded.Brian was the most informed person re: our car. I still need to go back and ask him a few things. He stressed that I could go back and ask him anything at any time. He is a great asset to the company. All in all the experience was great . The one thing that needs a little help is the paperwork area. This is the second car we got at Performance and the paperwork always takes too long. It should be ready and filled out by the time we get back to the showroom. But it never is. That takes longer than picking out and test driving and negotiating all together! We would still return to Performance because the people are great! Even the service Dept. More