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Performance Ford Lincoln
Randolph, NJ
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What a great experience at Performance Ford. Our sales rep, Jorge was just GREAT!!! He answered all my questions, and boy did I have alot of them, gave us a great deal on my new car, and just made the wh rep, Jorge was just GREAT!!! He answered all my questions, and boy did I have alot of them, gave us a great deal on my new car, and just made the whole experience easy. More
Staff was friendly. Good idea to have someone like Brian to help with technology. He was informative and very professional. Thanks! However, I find this survey cumbersome and somewhat ridiculous! We are to help with technology. He was informative and very professional. Thanks! However, I find this survey cumbersome and somewhat ridiculous! We are given a mandatory minimum number of words for review-what is this, an essay for high school English class!!!!! Perhaps whoever chose this tool might search for something else. More
Excellent customer service. Treated very professionally. A friend recommended I check Performance Ford out when I told him I was looking for a car. I would definitely recommend them to anyone interested i A friend recommended I check Performance Ford out when I told him I was looking for a car. I would definitely recommend them to anyone interested in buying new or used. More
Fiance's car broke down for the final time so I started looking. They had the best price I could find on the internet. Lets face it you can do almost all your shopping online to go in with the best inform looking. They had the best price I could find on the internet. Lets face it you can do almost all your shopping online to go in with the best information possible. We browsed the lot for a little bit with no one approaching us which was perfect and after about 12 minutes or so we were greated by a funny, knowledgeable salesperson, Doug. We told him what we were in the market for and showed us exactly that. He didn't throw away business because we couldnt afford the mustangs or Lincolns, he showed us how much fun we could have buying a car under 20,000 grand and how much car you can get with a Ford. After showing us the options between various versions we test drove. He was adamant about getting the best test drive possible, which is nice. After the drive we talked numbers and he did what he could to get us to a workable figure. So i don't know why the one person wrote they dont offer advertised prices, I went in there only mentioning the ad and I was originally offered that price, with absolutely no proof. A big plus on this dealerships end. They offered us beverages and even his reading glasses to go over the numbers. We went to pick it up on Friday, my one piece of advice would be when you buy at the end of the month near a holiday know what you are getting into. You are not going to be able to walk out right away, but also remember they want to keep you moving to so don't cry about it on the floor where other customers can hear you. Doug was with us the whole time when he wasn't working with his other customers purchasing that night. And Brian the Sync expert, thank you so much for sticking with us and even offering us another date to come back and learn the features. Lastly there was Kris, who had to close down the place with us, thank very much for working everything for us, showing us all the pricing options. We felt terrible we had to keep you all there and next time, and there will be a next time, we will bring dessert. Thank you for making us feel part of the family. More
I was very very pleased with all the service from the entire staff. The dealership really worked to get us the best deal possible and in the range we were willing to pay. All the staff was pleasant and entire staff. The dealership really worked to get us the best deal possible and in the range we were willing to pay. All the staff was pleasant and offered help in any way! The tutorail explaining the car was extremely helpful and useful. Thanks for a great experience! More
From our first visit to Performance Ford to our driving away in our 2013 Ford Edge, our experience was nothing short of great! Everyone we dealt with was professional, knowledgable and personable. We have away in our 2013 Ford Edge, our experience was nothing short of great! Everyone we dealt with was professional, knowledgable and personable. We have been Ford drivers for the past 18 years and have always been "satisfied" with our local dealership, but working with the staff at Performance Ford was special. They answered all our questions, negotiated fairly and gave us information about services(tech-wise) we didn't even know we needed to know! Joyce was on top of our service needs when we brought our car back to have the remote starter installed. When she realized our requested time was not possible, due to no fault of Performance,she called several times to keep us apprised of the situation.With that kind of service, we feel it will be worth the 30 minute trip to have our car service there. We will happily reccommend Performance Ford to our family and friends. More
Sales Consultant, Doug Ryan, handled my purchase expeditiously and without pressure of any kind. He kept me appraised of the order status, followed though on my questions, and handled a couple of ot expeditiously and without pressure of any kind. He kept me appraised of the order status, followed though on my questions, and handled a couple of other details without hesitation. Nice fellow. Delivery Specialist, Brian Telesz, has complete command of the Ford technology package and was able to walk me through the several changes from my earlier MyFord Touch system in addition to going over the variuos features of the vehicle. Another nice guy. More
They got the truck I wanted with the options I was looking for in the desired time fame. I was updated on the time schedule in which the truck would be available and it was ready right on time. When I looking for in the desired time fame. I was updated on the time schedule in which the truck would be available and it was ready right on time. When I picked up the truck I was given full instructions on its operation and all my questions were answered at that time. I can not remember one persons name who did the final paperwork but he was very helpful with my questions and answered them honestly. So far my truck suits my needs and I look foreward to good service from it. Thank you to all at Performance who helped me. More