Performance Ford Lincoln
Randolph, NJ
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Had a great experience. Good price, beautiful new Lincoln MKZ, and a great delivery by Brian. He knew all there was to know about the new technology.I am enjoying my purchase. MKZ, and a great delivery by Brian. He knew all there was to know about the new technology.I am enjoying my purchase. More
We came to Performance because we were unhappy with our local dealer and are very satisfied with our purchase and the way we were handled at the dealer. Night and day from the other dealership. local dealer and are very satisfied with our purchase and the way we were handled at the dealer. Night and day from the other dealership. More
From the minute I set foot on the sales floor of the dealership, Jim Federico made me very comfortable and made me feel welcome. After we "closed the deal" I felt as tho I had been treated well and fai dealership, Jim Federico made me very comfortable and made me feel welcome. After we "closed the deal" I felt as tho I had been treated well and fairly. I really did NOT expect to buy a car that day. Then when I went in for deliver, Brian Telesz made me comfortable again going over the small things I had forgotten about my 2009 MKZ. Lastly Chris who went through the financing and paperwork with me was also most helpful. I'm older and it took a bit for him to explain everything to me so that I understood it. All in all, a good experience. More
Rafael Ortiz, Brian Telesz and Chris Los provided me with exceptional customer service. They were very professional and were sensitive to my needs. They were pro-active listeners and did not pressure me into exceptional customer service. They were very professional and were sensitive to my needs. They were pro-active listeners and did not pressure me into making a decision that was against my will. They addressed all my questions and concerns. They all had excellent oral communication skills and made effective presentations. They worked well as a team who focus was on the highest level of customer satisfaction. They had very high inner work standards, and they projected an excellent image of Performance Ford to me their customer. They gave me the confidence that I bought a good car and that I had made the right decision which perfectly fitted my expressed needs. More
My new car purchase was made as easy as possible. Eric Florio led me through the process with kindness and truthfulness. We are so pleased with the service that we will defintiely use Performance Ford in Florio led me through the process with kindness and truthfulness. We are so pleased with the service that we will defintiely use Performance Ford in Randolph again. Thanks guys!!! More
I found the sales person,delivery specialist and the individual who prepared all of the necessary financial paper work to be extremmely curteous and knowlegible. They explained the features of the vehic individual who prepared all of the necessary financial paper work to be extremmely curteous and knowlegible. They explained the features of the vehicle, leasing vs purchasing options and fee process extremely well! The entire process from beginning to end was painless and rewarding! More
my experience at performance ford, has been a sheer delight.My salesman eric florio was polite,very caring and quite literally followed us thru the whole deal of buying the vehicle.brian telesz was eve delight.My salesman eric florio was polite,very caring and quite literally followed us thru the whole deal of buying the vehicle.brian telesz was every bit an artist at explaining the vehicle, its intracacies with radio precedures, telephone hookup,how this worked that worked and basically went over the whole car with me. very professionally handled. More
Very friendly, very courteous, got great pricing. Extremely good delivery of new vehicle, very comprehensive description of different options. Vehicle was clean, with full tank of gas. Will definit Extremely good delivery of new vehicle, very comprehensive description of different options. Vehicle was clean, with full tank of gas. Will definitely get a new car there again. More
Everyone was super friendly, outgoing, cooperative and understanding when helping us pick our new vehicle. We drove home on with our 2012 Ford Focus hatchback without a single regret. I wholeheartedly r understanding when helping us pick our new vehicle. We drove home on with our 2012 Ford Focus hatchback without a single regret. I wholeheartedly recommend this dealership! This was a painless experience! More
Originally test drove 2011 Edge advertised online but afterward found out it was fleet car and therefore advertised incorrectly. Purchased 2010 Edge of higher trim model. Waited longer than anticipat afterward found out it was fleet car and therefore advertised incorrectly. Purchased 2010 Edge of higher trim model. Waited longer than anticipated to complete financing. More