Performance Ford Lincoln

My husband and I really dont enjoy buying cars...its always a headache. My husband went to the dealership by himself to surprise me with a f150....after I got my truck the very first thing was how impr always a headache. My husband went to the dealership by himself to surprise me with a f150....after I got my truck the very first thing was how impressed he was with Doug. He said that it was the first time a salesperson "just talked" and "listened" without trying to force a car down his throat. He was shocked that him and Doug actually had a conversation where Doug listened to what my husband wanted. He was very impressed to say the least...After I got my truck I went down and Brian spent so much time going over every detail (very patient) on my new truck and all the gadgets. What I also noticed when we went to meet Brian to go over everything is that almost every salesperson came up to my husband and asked how the suprise went and asked me how I liked my truck. You have a wonderful staff there and we will probably be buying another vechile in the next year and will definitely go there again. Thank you for a wonderful experience!!! Chuck and Maria Lyons More

Salesman Kevin Dean was very accomodating and followed through on questions and changes. Financing paperwork was handled professionly by Kris Los which eliminated all anxiety. The final acceptance and in through on questions and changes. Financing paperwork was handled professionly by Kris Los which eliminated all anxiety. The final acceptance and instructions given by Brian Telesz were completed with ease. His knowledge of the computer systems put my wife at ease and enabled her to use the sytem immediately. All and all this was agreat experience. More

We were very pleased with the purchase of our new explorer and the wonderful help from your sales associates Kevin Dean and Brian Telesz they was very professional. Thank You explorer and the wonderful help from your sales associates Kevin Dean and Brian Telesz they was very professional. Thank You More

Excellent experience!!! I am enjoying my vehicle and it was prepped and features were well explained. Transaction was easy and personnel was efficient completing the process. was prepped and features were well explained. Transaction was easy and personnel was efficient completing the process. More

Eric was a pleasure to work with. He tried his hardest to get us into the vehicle we wanted, and he suceeded.Brian was the most informed person re: our car. I still need to go back and ask him a few things. get us into the vehicle we wanted, and he suceeded.Brian was the most informed person re: our car. I still need to go back and ask him a few things. He stressed that I could go back and ask him anything at any time. He is a great asset to the company. All in all the experience was great . The one thing that needs a little help is the paperwork area. This is the second car we got at Performance and the paperwork always takes too long. It should be ready and filled out by the time we get back to the showroom. But it never is. That takes longer than picking out and test driving and negotiating all together! We would still return to Performance because the people are great! Even the service Dept. More

We were in the market for a full size SUV and before we made up our minds on a different truck, my husband told me to test drive the Expedition. I fell in love with it! Doug Ryan was so great in answering made up our minds on a different truck, my husband told me to test drive the Expedition. I fell in love with it! Doug Ryan was so great in answering all my questions and took me on the test drive. We absolutely loved working with Performance. Not only did they work with us on the pricing, they took both of our old trucks in on a trade in! Brian Telesz was terrific in going over all the options in the truck, especially SYNC (which is awesome! ) LOVE my new Expedition! More

People are friendly are really willing to help you get to what is best for you. They really listen to your needs and translate it into results. what is best for you. They really listen to your needs and translate it into results. More

From the moment I told my husband I wanted to go back to Ford he chose Performance Ford and we have not regretted our decision. Our salesman, Jorge Melendez was great. Let us do our thing without being ov Ford he chose Performance Ford and we have not regretted our decision. Our salesman, Jorge Melendez was great. Let us do our thing without being overbearing and did his best to get us into our new 2013 Edge. Dennis Radulic was did an awesome job with our financing and Brian Telesz was so knowledgable about the vehicle (leased a 2013 Edge Sel) and is a great company spokesman. We left there knowing we made the right decision in our purchase. I have always had Fords (since highschool-1982) and I regretted buying a Chrysler. I will and have told everyone about my fantastic experience at Performance Ford and I know that other people will as well. More

Very competitive pricing. Our sales consultant, Doug Ryan was very kind, patient, and helpful. It took a couple returns and a bit of negotiating, but in the end we were very pleased with both our deal and o was very kind, patient, and helpful. It took a couple returns and a bit of negotiating, but in the end we were very pleased with both our deal and our treatment. More

Contacted my insurance company, USAA, and used their USAA Buying Service to source a 2013 Ford Edge SE with a guaranteed discount of ~$4000 (to include rebates)on a Friday. Performance Ford was listed as a Buying Service to source a 2013 Ford Edge SE with a guaranteed discount of ~$4000 (to include rebates)on a Friday. Performance Ford was listed as a dealer who would honor the discount. I contacted Performance Ford via internet that day to get a quote on the vehicle. Kristen Howard emailed me back with the quote which met a great price with the guaranteed discount. She followed up with additional satisfactory answers to more inquiries on technical specs, etc. My wife and I then visited the dealership on Saturday where Kristen met us and introduced us to Eduardo Maldanado, a very courteous former U.S. Marine. He introduced us to a vehicle of our choice, jockied cars in the lot, secured the keys, and we took the vehicle for a short test drive. My wife loved the vehicle and I was very impressed by the peformance, quiet interior, and gee wiz gadgets (Ford Sync). The first offer for my 2007 Hyundai Sonata was not out of line for the condition of my trade-in but I expected more. After allowance for miles, body work, and tires, they met me within $500 for the trade-in and sealed the deal. Marissa Giovenco was very convincing with explanations of pricing, contract numbers, documentation fees, motor vehicle fees, etc. She assured us that the final contract price was correct and included the previously mentioned guaranteed discount. We signed the contract and departed with the vehicle to be deliverd the following Monday early evening. That Monday we arrived at the dealership with the title for our tradein and USAA electronic check for the amount of the contract. Unfortunatley, I had crossed out my address on the title in pencil and annotated the title with my correct address. That turned out to be a BIG no-no. At any rate, after long pow wows - the dealership management decided to forego any more waiting and Brian Telesz introduced us to all the 2013 Ford Edge SE systems - especially the Ford Sync. He even synced my IPhone book to the system and we called a neighbor using voice recognition. Brian did an excellent job of hands-on training with my wife behind the wheel. I've never met a more knowledgeable person for product delivery in any line of work. His skills and experience certainly show. Our final 1/2 hour was spent with Biran Buckley signing the many papers to take possession of the vehicle. This was Brian's first day on the job at the dealership but he comes with long experience in the field and it showed. The transactions were cordial and concise with the papers flowing in quick succession and answers to my questions suscinct. The drive home with the new 2013 Ford Edge SE with Ford Sync was a pleasure. It felt like we were in a concert hall with the radio tuned in to Sirius. We have recieved both email and phone call follow-ups from the dealership concerning our experiences to date! More