Performance Ford Lincoln

I had purchased my first Ford, a Focus SEL, in Dec. 2011. I soon realized that in my haste, I had selected a truly amazing car, but didn't want a car, rather would have preferred a mini-SUV like the Escape. I soon realized that in my haste, I had selected a truly amazing car, but didn't want a car, rather would have preferred a mini-SUV like the Escape. Fernando Ortiz Jr. had a "can-do" attitude with me from the moment my daughter and I strolled into the dealership to have service performed on my Focus as he introduced himself to us on the sales floor. We explained my situation and preferences to Fernando, who LISTENED patiently to my situation, HEARD my concerns and "wish-list" and MADE IT all happen, within my budget, almost like magic, with the wave of his wand. Not only did I get the vehicle of my choice within the budget I had required, but the Sales and Service teams were able to have my new Escape ready for me a mere two hours later, after it had received body armor protection, was fully washed, prepped, and sparkling. Ready to go! Brian Telesz,as previously, prepared US for the Escape Experience in his own inimitable and caring manner. We very much appreciate both his and Fernando's services. It made buying a car today what it should be, a barrel of thrills and excitement, and FUN! I felt like a giddy teenage girl again, the excitement of driving her first car, which at 74 is quite a rave! Finally, the assistance extended to us by the Performance Ford Service Department was outstanding (Mr. Paulo Lopes specifically) and was the cherry atop the sundae. Every member of the Performance Ford Team was positive, cheerful, caring, helpful and kind. The synergy between all factions appeared to be seamless. Kudos, many thanks for making my day and many more into the future, thanks to my new Escape! I am not only EXTREMELY HAPPY with my Ford Escape, which is a dream, but also confident in knowing that there is a wonderful team of professionals and experts who are there to support me in the future, as well, with great products and services, with excellent customer service skills and moreso, with care. Almost like friends... Kind regards, Carolyn P. Faoro More

I have been having service done at this dealership for years and they always meet my highest expectations. The Sales - Delivery - Finance and Service groups all did a great job in making the new car buyi years and they always meet my highest expectations. The Sales - Delivery - Finance and Service groups all did a great job in making the new car buying experience fantastic More

Doug Ryan was very helpful and friendly. He helped me compare the Escape and the Mariner to make a decision. I feel I received a fair number for my trade-in. compare the Escape and the Mariner to make a decision. I feel I received a fair number for my trade-in. More

Everybody at Performance was friendly from the salesmen to the front office people. There was no pressure to buy a car and every and all questions were answered and explained in common english. Plus, I lov to the front office people. There was no pressure to buy a car and every and all questions were answered and explained in common english. Plus, I love Ford! More

My overall experiance was very good find the car for me was great I was looking for one car and found one better. Price was very competetive but as a buyer you always want it a little cheaper but no compla was great I was looking for one car and found one better. Price was very competetive but as a buyer you always want it a little cheaper but no complaints. More

The team at Performance Ford was very cohesive and made me feel very comfortable in a possible stressful situation. They were very easy to deal with and spent an ample amount of time with to ensure everyth me feel very comfortable in a possible stressful situation. They were very easy to deal with and spent an ample amount of time with to ensure everything was understood. More

Our salesperson was enthusiastic, friendly and knowledgeable. He showed us the product we were interested in and explained the options thoroughly. He did not try to sell us something we didn't wan knowledgeable. He showed us the product we were interested in and explained the options thoroughly. He did not try to sell us something we didn't want or need. The test drive was very good giving ample time to get used to the vehicle. I would recommend this dealership to friends. More

This is my second vehicle purchased at Performance Ford. I dealt with Ron Wood (who is not on the list above) who did a great job explaining the various trims available and finding a vehicle that fit my eye I dealt with Ron Wood (who is not on the list above) who did a great job explaining the various trims available and finding a vehicle that fit my eye. We were able to work out a fair price on the new car and on my trade. The car we negotiated wound up not being available, so Performance upgraded my purchase with no change in price. On delivery, Brian Telesz spent a lot of time with me going over the new touch-screen and voice technology and got me to the point where looking through the manual was more of a review process than a first-time learning process (though there is still a lot to learn). Mike Pyatt had several financing options already available when we sat down which made the closing process go quickly. Well done gentlemen... More

Our overall experience with Performance Ford was great.. Ronn was good to work with as the sale person.. However Brian was excellent with walking throw the performance of the SUV very knowledgeable and help Ronn was good to work with as the sale person.. However Brian was excellent with walking throw the performance of the SUV very knowledgeable and helpful we purchased on 05/09/2012.. More

I had a great experience buying a new Ford Focus. Ragael greeted me before I even walked into the dealership. He was eager to get me the car that I wanted and to get me the best deal for my trade in car. Wh greeted me before I even walked into the dealership. He was eager to get me the car that I wanted and to get me the best deal for my trade in car. When we were looking for the car that I wanted he didnt just show me the cars that were outside but he also went and checked to see if anything just came in that wasnt on the lot. Im super happy he did that because there was a Ford Focus that showed up last night which was exactly what I wanted.He went over every part of the process and made me feel very comfortable. When I went and talked to the finance guy and the guy who showed me how to work the technology Rafael asked about each step to make sure that I was being taken care of. I had to wait for a cosigner of my old car to show up and he was very patience and caring. More