Performance Ford Lincoln

I never look forward to buying vehicles - seems it's always a hassle and things always cost more than you had hoped. But I thought dealing with this company went pretty smoothly. Price negotiations were always a hassle and things always cost more than you had hoped. But I thought dealing with this company went pretty smoothly. Price negotiations were not pressured or nasty. They never "double-teamed" me, as has happened to me elsewhere. The entire staff has been very courteous, trying to do things right and efficiently. My salesman, Doug Ryan, has really tried to take care of me and takes a lot of pride in his good relationships with customers. I'm happy with the vehicle I bought, so far. I think I got it for a fair price and also got a fair amount for my trade-in. I recommend these guys and I recommend Doug. More

EVERYONE SHOULD BE AWARE OF THE THEFT THAT OCCURS AT THIS DEALERSHIP. THE OWNER KEVIN D. HAS ORDERED HIS SERVICE MANAGER TO HAVE ALL SERVICE REPAIRMAN REMOVE THE JACK TREBOUR LISCENSE PLATE BRACKET FROM YOUR DEALERSHIP. THE OWNER KEVIN D. HAS ORDERED HIS SERVICE MANAGER TO HAVE ALL SERVICE REPAIRMAN REMOVE THE JACK TREBOUR LISCENSE PLATE BRACKET FROM YOUR VEHICLES.I SPOKE WITH HIM ABOUT THIS AND HE WAS NASTY,ARROGANT AND ADVISED ME TO CALL HIS LAWYER !! THIS IS THEFT OF MOVEABLE PROPERTY FROM A MOTOR VEHICLE !!!!! PERFORMANCE FORD DOES NOT HAVE THE RIGHT TO REMOVE THEM. IT IS NOT THEIR PROPERTY !!! IT IS YOURS. THEY DONT EVEN ASK YOU IF THEY CAN !!! SIMPLY DON'T TRUST THIS DEALERSHIP !! THE EMPLOYEES OF JACK TREBOUR WOULD NEVER HAVE DONE THIS !!! SHAME ON PERFORMANCE FORD, TAKE YOUR BUSINESS ELSEWARE !! GF More

WHY PRICE WAS MARKED WITH A #3. MY BIG DISAPPOINTMENT, AFTER BRINGING WITH ME AS THE ADVERTISEMENT INSTRUCTED, THE NEWSPAPER AD WHICH WAS TO BE USED AS A COUPON. NOT 1 ITEM IN AD WAS HONORED OR OFFERED TO AFTER BRINGING WITH ME AS THE ADVERTISEMENT INSTRUCTED, THE NEWSPAPER AD WHICH WAS TO BE USED AS A COUPON. NOT 1 ITEM IN AD WAS HONORED OR OFFERED TO ME. STRONG FEELING AD WAS MISLEADING AND/OR DELIBERATE FALSE ADVERTISING. DEALERSHIP PERSONNEL GREAT TO WORK WITH!!! WENT ABOVE AND BEYOND CLOSING TIME SHOWING EXPLORER, TEST DRIVING IT, AND TRYING TO NEGOTIATE FINANCING. DEALERSHIP HAS GREAT APPEARANCE, GIVES IMPRESSION OF AN ORGANIZED, WELL MAINTAINED,COMPANY WANTING TO PUT IT'S BEST ON DISPLAY TO THE PUBLIC. I AM THE PURCHASER, LOIS THOMPSON, USING MY DAUGHTER-IN-LAWS LAP TOP, AS I DO NOT OWN A COMPUTER. More

From the moment we pulled into the lot and met our Salesman, Doug Ryan and Brian Telesz, it was a great experience. Both Employees were very pleasant and we actually had fun interacting with both of t Salesman, Doug Ryan and Brian Telesz, it was a great experience. Both Employees were very pleasant and we actually had fun interacting with both of them especially when it came time to waiting until all the paperwork was drawn up. The dealership itself was clean and very presentable and when all was said and done, going through the entire process was pleaseant. We even received follow up phone calls to see how we were doing and if we needed anything else. I was a loyal customer to another Ford dealership in the area, buying several cars from them and giving them service work, but they snubbed me the last time I was there looking at cars Because of Doug and Brian, Performance Ford is the new dealership I will be a loyal customer to. More

We were very pleased with our experience at Performance Ford. Our sales associate was extremely pleasant and knowledgeable. I would recommend Doug to our family and friends who are in search of a new veh Ford. Our sales associate was extremely pleasant and knowledgeable. I would recommend Doug to our family and friends who are in search of a new vehicle. In fact, all of the employees we were in contact with were very personable. More

First time new car buyer. All the horror stories one hears buying a new car may be true, but my experience with the staff at Performance was exceptional. I thank Doug and Brian for guiding me through w hears buying a new car may be true, but my experience with the staff at Performance was exceptional. I thank Doug and Brian for guiding me through with the purchase and delivery. A special thanks goes out to and sorry I am not sure of his name, but a representative in the service department. For taking the time and going out of their way to answer questions on some of the features my car was equipped with. More

Performance was the fourth dealer we visited and, unlike others, had the vehicle we wanted, and Jorge got us to the price that we wanted. others, had the vehicle we wanted, and Jorge got us to the price that we wanted. More

I bought a 2012 expedition and Doug was the best salesman I have ever had. He waited on me hand and foot. He took all my calls and answered all my questions. He even gave me his personal cell phone numbe I have ever had. He waited on me hand and foot. He took all my calls and answered all my questions. He even gave me his personal cell phone number. Weeks after the deal was done, he helped me fax something over to my insurance as well. I have bought many cars from many different dealerships but this is the best salesman I have ever had to deal with. I also want to add that Brian thoroughly explained my vehicle. I have never been to a dealership where they had someone who knew all the ins and outs of the vehicles as if they built them. I just want to say thank you to this dedicated team! Mark D. More

Easiest car buying experience I have had. Doug was knowedgeable and pleasant to deal with, not overbearing. The dealership overall was very organized and did not waste my time. Paperwork was prepared knowedgeable and pleasant to deal with, not overbearing. The dealership overall was very organized and did not waste my time. Paperwork was prepared in advance and ready for me to sign. Upon delviery of the vehicle, the vehicle was ready when I arrived. Brian, Dennis and Doug each were ready and available at my scheduled arrival time so I could complete my purchase in a timely manner (unlike a Honda dealership once where I personally installed my license plate after waiting over a half an hour for the dealership to complete). More

Everyone mentioned above were extremely helpful. Marissa was my first contact with online search. She went out of her way to find me a car. Ron did a great job as salesman. Tom was very helpful in the pr was my first contact with online search. She went out of her way to find me a car. Ron did a great job as salesman. Tom was very helpful in the process. Kris did a great job explaining extras. Brian will be my new BFF for helping me absorb all the details of the touch screen. I'll need to see him several times until I understand everything. More