Performance Ford Lincoln

For being so new at his job, I was very impressed with Dan - the first person to approach me as I walked through the door. Very friendly attitude and seemed to express a sincere attitude to help me find t Dan - the first person to approach me as I walked through the door. Very friendly attitude and seemed to express a sincere attitude to help me find the vehicle I was looking for. Kris was extremely helpful in spelling out all the various options available to me and choosing the one(s) that best suited my plans. Again, another friendly, out-going attitude that made me feel comfortable with this dealership. It was my first visit to this dealership - a very different experience than what I had experienced at a Chevy dealership. Brian seemed to go out of his way to make sure I understood the complete operation of the vehicle before driving it off the lot. Another happy face to deal with. More

Excellent experience with all parties involved. Took the time to explain everything from beginning to end of the car buying process. I would definitely purchase here again based on my experience with the st time to explain everything from beginning to end of the car buying process. I would definitely purchase here again based on my experience with the staff and the dealership. More

Purchasing a vehicle can be very time consuming and stressful. Frome the minute I walked in I was greeted and asked if I would like coffee. Excellent start. Kevin walked me through the test drive and t stressful. Frome the minute I walked in I was greeted and asked if I would like coffee. Excellent start. Kevin walked me through the test drive and trade in process and a price was negociated. Chris walked me through the business part highlighting all the payment possibilities. Ultimately, Brian attached my plates and patiently helped me set up the sync system. In and out in the same day and the vehile was detailed perfectly. I would recommend this dealer to anyone. More

Performance Ford in Randolph was very easy to work with and made the process a breeze. I found the car on the internet and after sending an email was contacted within minutes. They were never pushy or ove and made the process a breeze. I found the car on the internet and after sending an email was contacted within minutes. They were never pushy or overly aggressive. I made an appointment to see the car the next day. I was greeted when I got there and introduced to Steve Silverstein. He asked a few questions, we took the car for a test drive. Steve went to bat for me with the management there to get me a great deal on a Taurus. I would highly recommend stopping in there for both a new or used car. I noticed they had several excellent condition used cars in addition to a great selection of new. I must say this was by far the most pleasant car shopping experience I have had. More

I had a wonderful experience buying my first Ford! The staff is very friendly and I was very happy with the professionalism. I would recommend this dealership 100%. staff is very friendly and I was very happy with the professionalism. I would recommend this dealership 100%. More

First, let me say that the car buying process is crazy, but when my wife and I walked into Performance Ford and met Steve, right away I felt at ease. He does not wear tights or a cape, but he is surely my but when my wife and I walked into Performance Ford and met Steve, right away I felt at ease. He does not wear tights or a cape, but he is surely my hero. My wife is expecting our first...so it was time to look into trading in my coupe and getting something bigger. I had done a lot of research on the type of SUV we wanted and everything that comes with that process, so I felt ready to "LOOK" at an SUV. Binder in hand, I told him we were shopping for an SUV and weren't really set on one particular, but did have a list of several that we liked, one being the Explorer. "Ok, well you're done shopping" he said. And sure enough...we were. Took a 2013 Explorer Limited for a test drive, got the rundown of the insane amount of features available, got a good deal on my coupe, and just got a good deal overall. So, we were sold. Three weeks in and we could not be happier with our SUV. Steve, Kris, and Brian...if I could equate them to anything it would be the triangle offence of the 90's Bulls...really good teamwork. They made the whole car buying process very easy and stress free. I would highly recommend Performance Ford to anyone in the market for a new car. More

We had problems with our 2012 Lincoln MKX from moment one, but everyone at the dealership worked to correct everything as quickly and as easily for us as possible, providing tow service for the vehicle a one, but everyone at the dealership worked to correct everything as quickly and as easily for us as possible, providing tow service for the vehicle and a loaner car and fixing the problem. Everyone was extremely courteous and apologetic. More

I was very satisfied with my entire experience at Performance Ford/Lincoln in Randolph. Everyone was very professional, helpful and likeable. I never felt pressured into doing something I didn't want Performance Ford/Lincoln in Randolph. Everyone was very professional, helpful and likeable. I never felt pressured into doing something I didn't want to do. More

I dealt with a number of people at this Ford dealership and I cannot tell you how pleased I was with the service. Every single person I was in touch with at this dealership was friendly, courteous and wen and I cannot tell you how pleased I was with the service. Every single person I was in touch with at this dealership was friendly, courteous and went out of their way to make you feel comfortable. This was the most enjoyable experience buying/leasing a car that I have ever experienced. I never thought that I would say that about a dealership! From my salesperson, Steve to Chris in Finance to Brian showing me all about my car to Scott in Service the service was fantastic! There was a small scratch on my front bumper that Brian noticed. Since I had a time crunch the day I bought my car and took it home, Steve had my car picked up the next day, they replaced the bumper and he had the car brought back to me after hours so I had it to use the next day to go to work. I would not hesitate to send people to this dealership and I would go back again myself to get another car. More

In looking for a Ford Edge, Performance was one of the dealership recommended. I contacted them initially via a web inquiry and they we quick to respond and make themselves available for assistance. O dealership recommended. I contacted them initially via a web inquiry and they we quick to respond and make themselves available for assistance. Of the several dealerships I contacted, ONLY Performance was quick to respond, thorough in follow-up and no too pushy in making sure my needs were being met. I was asked several times if there was anything more they could do to assist me with my purchase. When I arrived onsite I was met by Steve Silverstein. I would have no problem recommending him to any of my friends or family. He was professional and detailed. Although car dealerships can be stressful for those of us not in the business, he was easy to communicate and work with. He made my experience as easy as possible, yet made sure I was getting what I wanted. I appreciated his candor regarding the various models, options, and my pricing options. When it is time for me to purchase another car, I would return to Performance and would hope to work with Steve again. More