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Performance Ford Lincoln
Randolph, NJ
2,446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,446 reviews
March 24, 2013
I could not be more happy with my experience at Performance Ford, both Justin and Kris were extremely knowledgeable, professional, and friendly, walking me through the process of purchasing my firs Performance Ford, both Justin and Kris were extremely knowledgeable, professional, and friendly, walking me through the process of purchasing my first car. I am extremely happy with my purchase, and I would highly recommend Performance Ford, Justin, and Kris, to anyone in the market to buy a new car. More
by marcT
March 13, 2013
If you like stereo typical car sales tactics, ie. keeping the keys for your trade at the reception desk so you can't leave, giving a credit card with your offer "to show you're serious", having the sales man the keys for your trade at the reception desk so you can't leave, giving a credit card with your offer "to show you're serious", having the sales manager in the plaid sport coat come out to talk to you about "what they can do to get you in the car today", then this is the dealer for you! I had looked at a car at Performance Ford about a year ago and had the same experience. Went back again because they had the specific color, options, etc... of the car I wanted on the lot - with a small glimmer of hope in my heart that maybe things had changed. They had not. Went down the road to Family Ford and had the exact opposite experience. Non-insulting negotiation process, 30% more for my trade, no games and no slimy experience that made me feel like I needed a shower after I left! Even my 10 year old son who accompanied me to both places commented on the difference. UPDATE 4/20/2013 Duke, Thanks for taking the time to respond to my review. The truth of the matter is that holding the keys at the reception desk and the salesman asking for my credit card to present with my offer to show that I am "serious" (not because I agreed to give a deposit as you state) are both designed to hinder a customers ability to leave during negotiations. Customers can read more about these common tactics with a simple Google search. Also it is a simple fact that I was offered $7000 for my trade by you and $9700 for my trade from Family Ford down the road - both based on Fords X-plan purchase price for the car. This alone got things pretty close to my "unrealistically low" offer. Also not sure who you called but I did not get any follow up phone calls on 3/4 and 3/8 as stated. More
by dkmorrissey
March 13, 2013
I purchased a new car from Performance and I had some minor scratches that needed attention. The sales staff I dealt with were the most aggravating and unconcerned staff and made me feel that all they r minor scratches that needed attention. The sales staff I dealt with were the most aggravating and unconcerned staff and made me feel that all they really cared about was the sale and trying to get the service that was needed nailed down was a communication nightmare! Finally I had an appointment and went straight to service dept and not to sales floor, as I had been directed to do, i was met by a young man who was polite and attentive and immediately got a service manager to help me. Scott Shifter knew nothing of the tooth pulling pain that I had been enduring for the past three weeks dealing with sales dept. but was the most helpful, concerned and friendliest person I could have encountered! He made the entire situation a positive one, he literally turned a frown upside down and earned my service business for as long as I own the new car despite the fact that I live 60 miles from this dealer. THANK YOU SCOTT you truly are a professional in your field. More
by Cheercj
March 13, 2013
I had a great a car buying experience at this place I had a great a car buying experience at this place with these people / these guy's treated me very well / they are straight up people.. I had a great a car buying experience at this place with these people / these guy's treated me very well / they are straight up people.. More
by rgiambrone
Employees Worked With
louis stenger
March 10, 2013
My wife and I had an excellent experience throughout the leasing process with everyone we encountered in this dealership. From initial contact through driving away in our new vehicle everyone was friendly, leasing process with everyone we encountered in this dealership. From initial contact through driving away in our new vehicle everyone was friendly, courteous, helpful and professional. We would definitely recommend this dealership. More
by elkovich
March 06, 2013
My wife and I recently purchased a 2013 Ford F150 from My wife and I recently purchased a 2013 Ford F150 from Performance Ford and loved the experience. The salesman Dan Schondra was extremely knowledg My wife and I recently purchased a 2013 Ford F150 from Performance Ford and loved the experience. The salesman Dan Schondra was extremely knowledgeable about the vehicles and was also helpful/fair with our trade-in (mercedes ML350). The dealership staff and presentation was very professional. We will definitely be returning in the future to make further purchases. More
by jamespol10
March 05, 2013
The experience was amazing. Everyone treated me very well. Gave me great advise in order for me to make the best decision for my needs. This is my second vehicle I leased from this dealership! well. Gave me great advise in order for me to make the best decision for my needs. This is my second vehicle I leased from this dealership! More
by Gabbypick
March 03, 2013
This dealership was the best dealerships I have every worked with. Everyone was so helpful and so nice.you guys are truly the best dealerships around!! worked with. Everyone was so helpful and so nice.you guys are truly the best dealerships around!! More
by speterson421
Employees Worked With
dan s
February 27, 2013
Very happy with the service I received from Performance Ford. Steve greeted us as soon as we walked in and helped us throughout our purchasing process. My husband and I were set on just looking and compa Ford. Steve greeted us as soon as we walked in and helped us throughout our purchasing process. My husband and I were set on just looking and comparing prices, thanks to Performance Ford, we purchased that same night. We will recommend Steve and Performance Ford. More
by msorgie
Employees Worked With
Maria Sorgie
February 25, 2013
Pleasure to deal with, no pressure, very friendly and knowledgible staff. Had my interest at heart and guided me to the best deal that really worked for my family. Highly recommend. knowledgible staff. Had my interest at heart and guided me to the best deal that really worked for my family. Highly recommend. More
by wlipke
