Performance Ford Lincoln

Great team to work with. Helen and I found everyone at Performance Ford to be very Knowledgeable and professional. They took time to understand our needs and helped us find a Helen and I found everyone at Performance Ford to be very Knowledgeable and professional. They took time to understand our needs and helped us find a great new Ford Edge. The car meets all and needs and has no problems. They helped show us all the item a new car owner needs to know about the Edge. More

My New Car Shopping Experience Upon my arrival I was greeted in a friendly, professional manager by the sales rep. I was impressed with the overall time I spent there. Upon my arrival I was greeted in a friendly, professional manager by the sales rep. I was impressed with the overall time I spent there. More

Great and Friendly Service My sales person, Larry T. was very friendly and helpful. I felt like I got the best deal on my Ford Escape. I had a great experience and I would recom My sales person, Larry T. was very friendly and helpful. I felt like I got the best deal on my Ford Escape. I had a great experience and I would recommend this dealer to anyone wanting a Ford. Joe B. was really helpful, showing me the features of my car. I was very happy with the care and the services. Beatriz Perez More

New Car Buying at Performance I would rate my buying experience at Performance Ford Lincoln as being excellent. I started with an internet search and found the exact model we were I would rate my buying experience at Performance Ford Lincoln as being excellent. I started with an internet search and found the exact model we were looking for in stock at Performace. I sent an e-mail request for an e-price on that car and immediately received a return message (from Shanna Newland) with a very attractive price. The note also suggested I make an appointment to come to the dealership to see the car. I made the appointment for that afternoon. Having an appointment avoided the awkward saleman attack. It also meant the car I was interested in was ready at the back door for a test drive. Shanna introduced us to our salesman (Jim Brandeburry) who was helpful and friendly throughout the experience. I was happy with the car and the price and went ahead with the purchase. Paperwork as usual took a little and there were a few confusing points to be corrected. The final paperwork was completed the next day and the car was ready for pickup. The necxt phase was very helpful (and unusual for me) because Performance has someone called a delivery coordinator (joseph Boscarino) whose job is to make sure you understand everything about your new car and the dealership. Joe went over the basic car manuals, service requirements and the Ford internet website (very helpful). He then took us on a tour of the service department which is very impressively organized, Finally, he spent about 30 minutes in the car explaining how everything works. In the past I get the keys and the dealer says goodby. As I said at the beginning, the overall buying experience was excellent and completely contrary to a number of negative internet complaints about Performance which admittedly had me concerned. However, I understand that the dealership is presently under new management and based on my experience I think they are doing a real good job of improving their image. More

Great Experience! This was a low pressure sales experience where my sales person, Larry Tart, truly listened to what my requirements were and worked within my budget to This was a low pressure sales experience where my sales person, Larry Tart, truly listened to what my requirements were and worked within my budget to get me the vehicle that I am happy with. The team bent over backwards to help me with my rental return and were excellent in giving me a tutorial with my new vehicle. More

best experience I have ever had! I went to performance ford and purchased a new ford edge and I have to say it is the best car buying experience i have ever had! Jimmie Whorley was my I went to performance ford and purchased a new ford edge and I have to say it is the best car buying experience i have ever had! Jimmie Whorley was my sales person and he was top notch! He was very friendly and knowledgeable and really listened to my needs. Matt in finance was also very helpful he got me a great deal on my lease and worked at warp speed to get me out as quickly as he could as I had my 5 year old with me. But even with him working quickly he was very thorough and explained everything in detail. Joe helped me with setting up all the my sync features and going over the entire car he's awesome and called me a few days later to check on me! After this awesome experience i will never buy a car anywhere else More

Misleading Spoke with Eryn about a new vehicle. While she was very nice & helpful it turns out the information she gave me was incorrect. She quoted me a price v Spoke with Eryn about a new vehicle. While she was very nice & helpful it turns out the information she gave me was incorrect. She quoted me a price via email, including vin & stock number, of a vehicle they did not have. I only discovered this by speaking with a receptionist (who was not of any help) as I tried to schedule a test drive. When the receptionist suggested that I come in anyways because "we could always order you a vehicle" it almost felt as though they were misleading me intentionallly. Overall, a waste of time. More