Performance Ford Lincoln
Randolph, NJ
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Great Experience Purchased a 2015 Ford Explorer Sport. It was a pleasure dealing with Jim Bandeberry and Joe Boscarino. Everything was handled to our satisfaction. Bot Purchased a 2015 Ford Explorer Sport. It was a pleasure dealing with Jim Bandeberry and Joe Boscarino. Everything was handled to our satisfaction. Both are very knowledgeable and professional and would recommend Performance. More
Wonderful Experience Today my wife and I purchased a new 2013 Ford Expedition. Korey and the sales management team worked with us until we reached an agreement. Matt and Today my wife and I purchased a new 2013 Ford Expedition. Korey and the sales management team worked with us until we reached an agreement. Matt and Joe finalized the financing and overview of the car's functionality with clarity and efficiency. I would most certainly recommend Performance Ford. More
Worth the trip! My extensive search for a 2014 Ford Edge Sport AWD (Black) led me to Performance Ford Lincoln. A few emails with the sales team and I had a great quo My extensive search for a 2014 Ford Edge Sport AWD (Black) led me to Performance Ford Lincoln. A few emails with the sales team and I had a great quote in hand. The staff was professional and dealt with some discrepancies in pricing in a professional manner, to my full satisfaction. Vehicle was prepped, and with a full tank of gas my son and I had a great 45 mile drive home, thoroughly enjoying the new Edge Sport. Thanks to Stavros, Joe and Matt for making it a great experience. Would recommend to family and friends. More
My Fourth Ford I'm driving my fourth Ford not just because I think they make a quality car, but because the staff at Performance Ford is top notch. They are knowled I'm driving my fourth Ford not just because I think they make a quality car, but because the staff at Performance Ford is top notch. They are knowledgeable, upfront, and professional. Jimmie Whorley and Matt Daspin never pressured me and both were extremely patient and friendly. They answered all my questions and made me feel confident in my decision to purchase yet another Ford. I highly recommend Performance Ford to anyone looking to purchase a new vehicle. I know that I will be going back again at the end of this lease!!!!! More
Poor quality work Service Department review only (Sales Dept. was excellent). I brought in my new car for three things and none of them were performed well or even a Service Department review only (Sales Dept. was excellent). I brought in my new car for three things and none of them were performed well or even appropriately. Engine Failure (for the 2nd time), car pulling right (coasting & braking), paint chip near tail lens assembly. The Engine Failure wasn't conclusively diagnosed the first time so nothing was done other than an on-board diagnostic. The second time they determined it was the sound Symposer. When the Service Rep called to notify me that this portion of the repair was diagnosed, she did not know what was actually being fixed and when I picked up the car, the part that was replaced (Sound Symposer) did not work. Ford has subsequently identified a recall for the wiring harness to fix the Engine Failure. The fix for the car pulling right was that there was rust on the brake rotor and they turned the rotor (which I don't find to be a plausible cause on a new car). The result is that the brakes now rub and squeal and the car still pulls right. The paint chips were excellently repaired. The reason for the paint chipping was that the tail lens assembly is in contact with the body. The assembly was replaced such that it was in contact on another place and is subsequently chipping again. I'm not sure how a service department is supposed to be run but I would assume that a supervisory mechanic would review the diagnosis and final repair. This sincerely doubt that this was not done. I would also expect the the Service Rep. would know what repair was done if they are expected to address the Customer with the results of the service that was performed. As a side note, I've completed two surveys for Ford voicing my displeasure but have not been contact in over a month. Bottom Line: Performance needs to take a hard look at how their Service Department is run. Although the Service Rep. was cordial, it doesn't make up for a poor level of competence in diagnosing, reviewing repairs and explaining the service performed to the Customer. More
Would Highly Reccomend Excellent staff-Management,sales,support staff went out of their way to accommodate and get us a great car at an amazing deal. Korey was very patient Excellent staff-Management,sales,support staff went out of their way to accommodate and get us a great car at an amazing deal. Korey was very patient and accomodating.Matt was informative and made paperwork and signing painless..Joe - Im Hooked on Everything voice control- too bad that can't be for kids and wife duties ....husband too... Thanks :) More
Excellent experience all around, highly recommended! My girlfriend and I have bought two cars from Performance Lincoln Ford this year and we couldn't be happier with our experience. The staff starting wi My girlfriend and I have bought two cars from Performance Lincoln Ford this year and we couldn't be happier with our experience. The staff starting with sales consultant Jim Brandeberry was extremely helpful, friendly, knowledgeable and accommodating, turning what I was expecting to be a difficult experience (having never purchased a new car before) into a downright pleasant one. I can't recommend Performance Lincoln Ford enough. More
Great Experience I've been a customer of another Lincoln Dealer for 25 years. This was my first experience at Performance Lincoln, and I couldn't be happier! Everyone I've been a customer of another Lincoln Dealer for 25 years. This was my first experience at Performance Lincoln, and I couldn't be happier! Everyone was friendly, accommodating, and professional. I will definitely be back for my next car in 36 months! More
Great Expereince Perfromance Ford Best car buying experience of my life, from the sales demeanor of Dan Schondra to everyone else on the Performance team the experience was pleasing an Best car buying experience of my life, from the sales demeanor of Dan Schondra to everyone else on the Performance team the experience was pleasing and pleasurable. I have purchased over 25 cars in my life and this was the absolute best experience. Pete Curcio More
Recommend Performance xxl Rte10 Randolph New Jersey Just want to say all you guys were great you made my purchase relaxed and easy.Your confidence and professionalism is the best thank u Just want to say all you guys were great you made my purchase relaxed and easy.Your confidence and professionalism is the best thank u More