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Performance Ford Lincoln
Randolph, NJ
2,416 Reviews
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Showing 2,416 reviews
May 18, 2020
Lowball Trade Offers Fette Ford offered me $16,500 on my trade on Tuesday, Performance Ford offered me $11,500 on Thursday. Where do you think I'll bring my business? Fette Ford offered me $16,500 on my trade on Tuesday, Performance Ford offered me $11,500 on Thursday. Where do you think I'll bring my business? I understand offers vary depending on what valuation service a dealer uses etc., but this was clearly a "we don't want you business offer". You win, you don't get my business. More
by zakcarr
Employees Worked With
Brittany Drake
April 17, 2020
The WORST CUSTOMER EXPERIENCE I HAVE EVER HAD! At first, they were GREAT. I even gave a down payment on a car the same day I talked to them. MISTAKE. Because of Coronavirus I LOST MY JOB and asked At first, they were GREAT. I even gave a down payment on a car the same day I talked to them. MISTAKE. Because of Coronavirus I LOST MY JOB and asked for my down payment back. This was on 3/24/2020 and it is now 4/17/2020 and NO RESPONSE. I called over 7 times, spoke to 5 different people and then TODAY I saw they LOWERED the price on the vehicle I placed the down payment on by $3000!!!! I finally disputed this transaction with my credit card company, the only reason I waited was because I was going to give them the benefit of the doubt during these hard times, but apparently-- PERFORMANCE LINCOLN FORD OF RANDOLPH, NJ ONLY CARES ABOUT THEMSELVES. I am APPALLED that they would treat people like this. I am small business owner myself so I know how to treat customer and THIS IS NOT IT. I have yet to get my down payment back, but maybe they will FINALLY call me. More
by LincolnBuyerfromNY
Employees Worked With
Doug Raleigh, Matt Daspin, Eric Ciocca, Adam Kuczynski, Jovani Mercado, David Malafatopulos, MIke Lapshanski, Timothy Kelly
March 14, 2020
The staff at performance Ford Lincoln are all great people who do a great job. I have never had a complaint in the three years I have been doing business. Jimmie Whorley, Eric Ciocia, and Joe Boscarino people who do a great job. I have never had a complaint in the three years I have been doing business. Jimmie Whorley, Eric Ciocia, and Joe Boscarino were a great to deal with. More
by dimassa56
Employees Worked With
Jimmie Whorley, Joe Boscarino, Doug Raleigh, Eric Ciocca, Adam Kuczynski
March 07, 2020
Great job at Performance Ford Lincoln with everyone we dealt with. First Matt Calura our salesman was honest informative knowledgeable and patient. Matt Daspin in finance was also helpful very nice. At th dealt with. First Matt Calura our salesman was honest informative knowledgeable and patient. Matt Daspin in finance was also helpful very nice. At the end Joe Boscarino who has a great personality went through all the bells and whistles and definitely makes you feel relaxed. More
by KatieW
Employees Worked With
Joe Boscarino, Doug Raleigh, Matt Daspin, Eric Ciocca, Adam Kuczynski, Matthew Collura
February 25, 2020
Excellent experience with Tom my salesman at performance Ford Lincoln. He was very courteous and polite. He was very knowledgeable about the Lincoln Navigator we were getting. Also Eric the sales manager wa Ford Lincoln. He was very courteous and polite. He was very knowledgeable about the Lincoln Navigator we were getting. Also Eric the sales manager was the knight in shining armour helping us with the numbers going above and beyond for us. Also Joe Boscarino was the best going over the top showing us the features. More
by Rosanne Connolly
Employees Worked With
Joe Boscarino, Doug Raleigh, Matt Daspin, Eric Ciocca, Adam Kuczynski, Tom Kudlacik
February 25, 2020
Wow! I am so excited to be driving off in my new Ford Edge that I just bought from performance ford Lincoln. Everyone thaere from Jimmie Whorley my salesman to Dave in finance to the Joe Boscarino the d Edge that I just bought from performance ford Lincoln. Everyone thaere from Jimmie Whorley my salesman to Dave in finance to the Joe Boscarino the delivery coordinator we’re all top notch! More
by daveportales
Employees Worked With
Jimmie Whorley, Joe Boscarino, Doug Raleigh, Eric Ciocca, Adam Kuczynski, David Malafatopulos
February 25, 2020
Matt caulura my salesman at performance Ford Lincoln was great helping me with my new Lincoln mkc. He was pretty awesome. A rangers fan. Dave in finance was good. Joe Boscarino also was superb and complimen great helping me with my new Lincoln mkc. He was pretty awesome. A rangers fan. Dave in finance was good. Joe Boscarino also was superb and complimentary of my phone color system. More
by Sitararamjit
Employees Worked With
Joe Boscarino, Doug Raleigh, Eric Ciocca, Adam Kuczynski, Matthew Collura, David Malafatopulos
February 23, 2020
World Class Service - No Games I was shopping around for an Aviator and went to several dealerships. The prices were all over the map and the traditional game was played were price I was shopping around for an Aviator and went to several dealerships. The prices were all over the map and the traditional game was played were prices started high and then came down two-three times. I was looking for an Aviator with a specific package, so I decided to see if there were any other Lincoln dealers near by and I discovered Performance Lincoln of Randolph (about 30 mins away). I chatted with Valerie online and she confirmed they had the Aviator I was interested in and set up an appointment and 30 minutes later I met with Brittany Drake. Brittany is an amazing salesperson. She is extremely knowledgeable about the vehicle and extremely personable. She let me take the car on a test drive and once I returned quickly obtained pricing. She said the way we do things here is different than other dealerships. She showed me the cost of the car (dealer and MSRP), applicable rebates, and the monthly payment. She said we don’t believe in playing the typical game here (which was extremely refreshing). Also, the sales manager didn’t come over, Brittany was my main point of contact (which I truly appreciated, it shows that Performance Lincoln management truly empowers their employees). I couldn’t believe the price; it was much better than ones I received at other dealerships. They gave me their best offer upfront. Even better than the dealer where I leased two previous cars. While it was an amazing deal, I wasn’t ready to commit (my husband wanted to come test drive the car), so I left the dealer, Brittany and I kept in touch via email and we came back two days later, and had a test drive and an extended test drive, and we got the Aviator!! Brittany was persistent, but not pushy. She clearly outlined the benefits of acting now, versus waiting until my lease was up in April. David Malafatopoulos, the Finance Manager got us in and out. We actually dealt with David three years ago at another dealership and was glad to see him at Performance Lincoln. Joe Boscarino, the Delivery Manager was also extremely knowledgeable and quickly showed us all the features of the Aviator and ensured our LincolnWay app was downloaded and ready to use! Over the course of my life I leased six Ford and now three Lincolns and going forward, I will only do business with Performance Ford/Lincoln of Randolph and if you’re actively looking for a new Ford/Lincoln, I highly suggest that you check out Brittany and the team. Even if you have to drive a little further, the service is world class and definitely worth the trip. More
by micmitc
Employees Worked With
Valerie in Internet, Joe Boscarino, Eric Ciocca, Brittany Drake, David Malafatopulos
February 23, 2020
agreed on sale price and gave deposit on truck.was offered a very low price on trade and declined trade. at dealership at agreed time to receive truck waited approx. 1 hour.finally sat to make purchas offered a very low price on trade and declined trade. at dealership at agreed time to receive truck waited approx. 1 hour.finally sat to make purchase and was told price was 500.00 dollars more than agreed amount. additionally,was advised the deal was only to be made with my truck as a trade. eric ciocca sales mgr. quickly stated he would not complete deal and my deposit was refunded. it was my belief at time dealership had another offer on the truck for more money.the very next morning the dealership was called and we were advised the vehicle had been sold.WOW ! we are currently seeking legal advice and have filed formal complaint with ford motor co.. More
by hgs283pies
Employees Worked With
Joe Boscarino, Matt Daspin, Eric Ciocca, David Morante, Lisa Welenofsky
February 22, 2020
Today I picked up my new Ford Explorer from performance Ford Lincoln. Matt Calura my salesman was excellent. Very cool. Also the other Matt, Matt Daspin was excellent as well. The last excellent person I d Ford Lincoln. Matt Calura my salesman was excellent. Very cool. Also the other Matt, Matt Daspin was excellent as well. The last excellent person I dealt with was actually fantastic as well and that would be Joe Boscarino the delivery coordinator. More
by Mbartek
Employees Worked With
Joe Boscarino, Doug Raleigh, Matt Daspin, Eric Ciocca, Adam Kuczynski, Matthew Collura
