Performance Ford Lincoln
Randolph, NJ
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Kyle Bennett my salesman was great and answered all of the necessary questions I had for him and gave me a great deal. I would recommend him highly. Joe Boscarino also was very nice going ver the features the necessary questions I had for him and gave me a great deal. I would recommend him highly. Joe Boscarino also was very nice going ver the features. More
I came back today for my sixth vehicle from performance ford lincoln. Brittany Drake is a great salesperson. I love these guys at this dealership. Also Joe Boacarino the delivery coordinator was great as w ford lincoln. Brittany Drake is a great salesperson. I love these guys at this dealership. Also Joe Boacarino the delivery coordinator was great as well. More
We came all the way down from Utica NY for the great deal performance Ford Lincoln in Randolph NJ was going to give us. Matt Calura was great to work with as well as Dave in finance. Also Joe Boscarino was t performance Ford Lincoln in Randolph NJ was going to give us. Matt Calura was great to work with as well as Dave in finance. Also Joe Boscarino was the man going over all the bells and whistles. More
We were looking for a Lincoln.Dealership we stumbled We were looking for a Lincoln. Dealership we stumbled upon performance Ford Lincoln. Jovani our salesman was awesome to work with. Also Dave in finan We were looking for a Lincoln. Dealership we stumbled upon performance Ford Lincoln. Jovani our salesman was awesome to work with. Also Dave in finance was great to work with too. Also Joe Boscarino went over all of the features. More
I saw the ford truck I was looking for on car gurus and went to performance ford Lincoln to get it. Kyle Bennett my salesman was excellent to work wit. Also Dave in finance was great too. Also Joe Boscarin went to performance ford Lincoln to get it. Kyle Bennett my salesman was excellent to work wit. Also Dave in finance was great too. Also Joe Boscarino was the best too going over the features. More
It’s always a pleasure to come back to performance Ford Lincoln for my automotive needs. They alway give great deals along with great customer service. Always a pleasure as well to see Joe Boscarino who go Lincoln for my automotive needs. They alway give great deals along with great customer service. Always a pleasure as well to see Joe Boscarino who goes over the features. More
I came back to performance Ford Lincoln once again and I don’t plan to ever go any where else. Matt Calura did a great job. Joe Boscarino went over once again the features. don’t plan to ever go any where else. Matt Calura did a great job. Joe Boscarino went over once again the features. More
I came back to performance fors Lincoln for .y fourth Lincoln from them. I was very happy to see the once again Joe Boscarino the delivery coordinator who went o er all the the features and offered futur Lincoln from them. I was very happy to see the once again Joe Boscarino the delivery coordinator who went o er all the the features and offered future orientations. More
I have to give all five stars to performance ford Lincoln and their staff. Matt Calura my salesman was very helpful great also Joe Boscarino was the best going over all of the features. and their staff. Matt Calura my salesman was very helpful great also Joe Boscarino was the best going over all of the features. More
My review is regard to the Service Department. Having to follow-up with a Bad Review is having to relive a Bad Experience, here's what happened. Only because of a recommendation that I decided to give t follow-up with a Bad Review is having to relive a Bad Experience, here's what happened. Only because of a recommendation that I decided to give the Service Dept at Performance Ford a chance to service my new 2019 F150. Visit 1 - Originally (1st visit July 2020) it went in with a list of items (I wrote up) that required attention including it's first oil change, most of the items on the list were addressed and repaired however a recurring issue regarding "Pre-Collision Assist AEB" was not resolved, the truck remained in their possession for 2 weeks. Visit 2 - In Sept 2020, I returned to them for another Oil Change after a long road trip. The following day I noticed Oil Puddles on my driveway, I drove up on ramps and found the bottom of my F150 soaked with oil, for the record I took pictures. I immediately called the Service Adviser and explained what I found, he asked me to come in right away, this would be my 3rd visit. Visit 3 - The Svc Dept took me in right away and in less than 15 minutes I was told the cleaning was complete. I drove straight home and had to see for myself. As suspected, they did a "quickie wipe down" and left it at that, so again I again took pictures and this time answered a "Rating Questionnaire" from FordMotorCo explaining my experience and rated the Service Dept with 1-Star. The following day, I received an apology email from A.P. (Service Mgr) asking me to call him directly. We discussed at length and he agreed to replace the soiled fiber-board and thoroughly clean the oily mess noting that he'd contact me once the part arrived. After not hearing anything for 2 weeks I followed up with an eMail and was scheduled for the visit, this would be my 4th visit. Visit 4 - I arrived early morning and would wait for the work to be completed, about 30 minutes later I was called to the Service Advisers window that my truck was ready (the Svc Mgr ignored me that day). Prior to leaving I reviewed their work writeup and noticed that only Replacement of the Fiber-Board was noted, there was no mention of the cleanup, so I had to ask. The Service Adviser turned to the Tech who did the job, he said it's complete, he then turned to me and said "if he says it's done then it's done". Once again I returned home to see for myself. With the trucks front wheels up on ramps I looked again. Yes, they did a much better wipe-down and they replaced the fiber-board, however only the rear one. The front fiber-board remained with it's oil soaked stains, I gently bent the board to find that the bottom of the motor was an oil stained greasy, grimy, mess. I followed up with another review to FoMoCo yesterday and have not received their reply yet, hopefully they will contact me and offer a resolution. SHAME on the PERFORMANCE FORD Service Department, and their Management, ... I'm done with you! -dp- More