Performance Ford Lincoln Bountiful

No respect for me or my time Went in to see a used truck. Let the saleswoman take my info even though she wasn’t listening to me. She asked my budget I said it doesn’t matter. She Went in to see a used truck. Let the saleswoman take my info even though she wasn’t listening to me. She asked my budget I said it doesn’t matter. She knew I was there to see one specific truck but still said we have trucks from $30k to $100k so I need to know your ceiling price. I said no you don’t and expressed I wanted to just look at the truck. She brought the manager over to me and I explained I just wanted to see the truck and not drive it. She went to get the keys and disappeared for over 15 min. I left without ever seeing her again, she had my cell phone number and didn’t even call. No respect for me or my time. What a joke! More

Didn’t fix the problem I took my F-150 to Performance Ford because the transmission makes a growling noise whenever you push on the gas pedal. Plus, the transmission seems t I took my F-150 to Performance Ford because the transmission makes a growling noise whenever you push on the gas pedal. Plus, the transmission seems to hunt for gears when coming to a stop. Performance Ford scanned the computer for trouble codes, reprogrammed the transmission for some recall, and that’s it; their diagnostic testing was to scan the computer for trouble codes. Didn’t even attempt to address the growling noise. And then they acted like I should be happy that the reprogrammed transmission was a recall and therefore under warranty. When I asked about the noise in the transmission, they just shrugged. Apparently, if the computer doesn’t know what is wrong, neither do they. I guess I am just supposed to drive it until catastrophic failure reveals the source of the loud growling noise…? More

Great Service and Great Staff ... look for Anthony Me and my husband has a good experience while looking for a ford car we like, specially when Anthony came to help us. His very helpful, friendly... N Me and my husband has a good experience while looking for a ford car we like, specially when Anthony came to help us. His very helpful, friendly... Not like the other sales person we met before they’re not good.. Mr. Anthony not only an excellent but outstanding service he did for us... More

Making the customer happy Some people want to fight dealer the the cheapest cost. If you want a fair and comfortable buying experience this is the dealer. CHRIS KRAMBEER sold Some people want to fight dealer the the cheapest cost. If you want a fair and comfortable buying experience this is the dealer. CHRIS KRAMBEER sold us a used truck at a great price but after driving it that night my wife realized she could not drive it and she had series buyers remorse. The next morning Chris and his management team got us in a brand new edge titanium for the same price and my wife could not be happier. First rule know what you want to buy and be absolutely sure you will be comfortable with it. Second rule is go by from Chris KRAMBEER at Performance. More

Great experience I had a great experience buying a car from this dealership. My salesperson Don Mendoza was terrific and made me feel comfortable with his knowledge a I had a great experience buying a car from this dealership. My salesperson Don Mendoza was terrific and made me feel comfortable with his knowledge and personality. I will be buying my next car from Don and the folks at Performance Ford. More

Still Waiting for Liner and Fix Radio We bought a F250 a month ago and they agreed to put liner in truck bed and fix the radio and have not heard back from them. The service after sell is We bought a F250 a month ago and they agreed to put liner in truck bed and fix the radio and have not heard back from them. The service after sell is poor. Devon scheduled are initial appointment wrong to buy the truck too! More

Worst dealer buying experience of my life Worst car buying experience of my life. Thought I was paying $2000 less than advertised price. (The whole numbers game) but I ended up paying the adve Worst car buying experience of my life. Thought I was paying $2000 less than advertised price. (The whole numbers game) but I ended up paying the advertised price. Cought the mistake 10 minutes after I left the dealership, called to ask about it and was told it was my fault for not catching it. They would not do anything for me at all More

Awesome from start to finish They found the exact truck I was looking for. The experience was great Jason’s and Andrew in sales, Gwen and DJ in service and Ghassan in finance. Thi They found the exact truck I was looking for. The experience was great Jason’s and Andrew in sales, Gwen and DJ in service and Ghassan in finance. This was a great team that went above and beyond to make sure everything wat perfect. More

Buying a vehicle and follow up experience My experience at Performance Ford Lincoln Bountiful was excellent. I am the type to be suspicious of salespeople of any kind, but Anthony was very fri My experience at Performance Ford Lincoln Bountiful was excellent. I am the type to be suspicious of salespeople of any kind, but Anthony was very friendly, helpful, and honest! He worked with me on my car options and gave me a great deal on my "new" truck. We were still finishing up after closing hours and I did not feel rushed at all!! Extremely great buying experience and I am happy with my purchase! Natalie is excellent at customer service, follow up and problem resolution skills. Something that you would only expect and experience from the knowledgeable managers that know how to work with any type of customers. She was efficient on any inquiry that I had and her overall help was something that made the dealership stand out. More