Performance Ford Lincoln Bountiful

I just bought a used Lincoln SUV from them and it has been a nightmare. The salesman told me they did a multi point inspection and everything was checked out and good to go. Actually the entire upper int been a nightmare. The salesman told me they did a multi point inspection and everything was checked out and good to go. Actually the entire upper interior panel and left side of the cars electrical system didn't work. They don't return phone calls and messed up my getting me new license plates. I would highly recommend avoiding this company. Terrible service, terrible communication with a "could care less attitude" throughout. More

Bought a brand new Expedition on Memorial Day, 2021. It was missing a piece of trim on the top. The salesman, Chris, said the piece would be in in about three weeks. Also, during the test drive, the vehi was missing a piece of trim on the top. The salesman, Chris, said the piece would be in in about three weeks. Also, during the test drive, the vehicle had weather floormats in the back. After we bought it and drove away, we noticed they kept the matts. I still don't have the trim or the matts. I have called and spoken to Chris multiple times. I will take this down if they get this fixed right away. Otherwise, I still don't have them if you are reading this. They sold me a brand new vehicle for around 70k that was missing basic parts. - Eric Olson More

Have had our work van 3 months now after finally being told would be done 2 weeks ago, now being told won't even get started for another 2 weeks told would be done 2 weeks ago, now being told won't even get started for another 2 weeks More

JUST GO SOMEWHERE ELSE! Tried to buy a F150 Lariat (Last 4 VIN 8797) but when a final price was provided it did not match advertised price on website. Questioned Mr. Esiah Rodriquez and got less than the t 4 VIN 8797) but when a final price was provided it did not match advertised price on website. Questioned Mr. Esiah Rodriquez and got less than the truth on multiple occasions, even tried to tell me the MSRP was $785 higher than it was (I had a copy of the window sticker). Attempted to work with him and his final text was, "Just curious, much did you see our price online for?" which was a joke since he sent it to me 48 hrs before. Attempted to call sales manager, Mr. Charles Wahjudi four times to share experience and no returned call. Yes, he was in the business according to the receptionist twice. So much for customer service More

They add $200 more at the truck price at the contract,also they offer 72 months ( what I agreed ) and them with more crap things ( warranty, windshield ins.,etc) they changed for 84 months ( wha contract,also they offer 72 months ( what I agreed ) and them with more crap things ( warranty, windshield ins.,etc) they changed for 84 months ( what I didn’t agree but saw just when I back to home) . Not respectful company, not loyal, not customer oriented, not beat place to buy any vehicle. I do not recommend buy any vehicle there. Don’t do my mistake, take time and read all contract. More

Never buy a Ford from Performance. I agreed on a lease deal with Ed the manager for $499 a month, signed it, made my first payment, and now my lease is almost $30 more. I’ve called Robert in finance wh deal with Ed the manager for $499 a month, signed it, made my first payment, and now my lease is almost $30 more. I’ve called Robert in finance who inked the deal 8 times over the last two weeks and he won’t pick up my calls or call me back. Ed the manager has not intervened to make sure I got the deal we agreed on. I do not trust their word, and they do not seem to care to help make the deal right. Also, when we picked the car up, it was filthy on the outside. Their car wash employees had the whole day Saturday to wash it and never did. More

I buy a durango....used...and robert calvary told me.... the to get financed I need to get protective insurance, and is like 3500 dlls and I have issues with the car I take it back to the dealership and I g the to get financed I need to get protective insurance, and is like 3500 dlls and I have issues with the car I take it back to the dealership and I got told the is nothing they can do..... well I spend 5000 dlls in 3 months to get it fix.... and be safe to drive....so becarfull where you buy cars.....but this dealership...DO NOT BUY A CAR FROM THEM..... More

I gave a 1 star review because 0 stars wasn’t available. We were looking for a car and had been communicating with Don Mendoza the owner. After a few days he texted and said the car we were looking for bec We were looking for a car and had been communicating with Don Mendoza the owner. After a few days he texted and said the car we were looking for became available. He then called and explained how it became available. I told him we were on our way and verified it would be still there as we had to drive from Layton to bountiful. When we arrived he said that he just sold it and invited us in to look at other cars that we didn’t want or he didn’t have. It was such a massive inconvenience to my wife and I. It was one of the greasiest sales tactics I’ve seen to get people to come into their dealership. After further review, there have been dozens of negative reviews of his dishonesty. Warning…do not do business with this dealership. More

We showed up and drove the car we wanted to test drive, Caleb gave us some numbers and we left. It was not high pressure. Caleb gave us some numbers and we left. It was not high pressure. More

Bad experience A to Z. When we went in they bumped price and mileage for car listed on website then could not find it. When they did find, it was filthy and hours later when individual salesperson cleaned w and mileage for car listed on website then could not find it. When they did find, it was filthy and hours later when individual salesperson cleaned we bought it. That is when our big problems started. The finance guy gave us the wrong warranty and refused to fix. We contacted customer service person (who has no authority) then learned that the “new car” we purchased was sold 6 months prior to someone else and did not have a clean title. We are on our second temporary tag and the DMV still shows the prior owner and a lien from prior owner’s bank. NOBODY returns calls and it is impossible to get this fixed. We are getting an attorney involved to undo the deal for lack of clean legal title. Buyers beware!! More