Performance Ford Lincoln Bountiful
Bountiful, UT
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The Willey Ford team made our truck-buying experience simple, enjoyable, and painless. Lee was an exceptional listener and immediately understood our needs and desires for our new vehicle. His knowledge simple, enjoyable, and painless. Lee was an exceptional listener and immediately understood our needs and desires for our new vehicle. His knowledge of the vehicles and positive demeanor made him a pleasure tonwork with. The entire staff was exceptional. It's nice to know businesses like this are still out there. More
Very pleased with information given and the way sale was handled. We were impressed with the knowlege of the vehicle, the way it was presented. We are very satisified with the way we were treated. handled. We were impressed with the knowlege of the vehicle, the way it was presented. We are very satisified with the way we were treated. More
I had reviewed several vehicles over a three week period. Once I decided on the cars to negotiate on it came down to price. All dealers seemed to have good customer service. The sales people were all friendl Once I decided on the cars to negotiate on it came down to price. All dealers seemed to have good customer service. The sales people were all friendly and supportive. All cars were similar in options and list price so it became what incentives were available to get the best deal. More
When I arrived at your dealership, I realized that my vehicle had some significant electrical problems. My desire was to receive the necessary repairs to resolve my problems at the lowest possible cost. vehicle had some significant electrical problems. My desire was to receive the necessary repairs to resolve my problems at the lowest possible cost. The worst case estimate provided by your service manager (Gwen Giles) was in excess of $1,325. I told her that I did not want to buy a new electronic brain if it was not necessary, and I did not want to purchase a new windshield if the seals could be repaired without breaking the windshield. (The leaking seal around the windshield was the cause of my electrical problems). Gwen was successful in seeing that the work was done without replacement of the electronic brain and without replacing the windshield. My final bill was reduced to $625. While this amount was still costly, it was more exceptable than the original estimate. I am greatful for Gwen's efforts. More
Why? Because I have been acustormer for 30 years, and you continue to do a great job. If you continue to make this review process difficult, I will stop participating. Regards--Bob Delahunty you continue to do a great job. If you continue to make this review process difficult, I will stop participating. Regards--Bob Delahunty More
Had minor issues with my car and truck. My salesman, Kory Martin, picked the car up at my house while I was on travel, had it fixed by Gwen (contacted the Ford Engineers for the best fix), then Kory tested i Martin, picked the car up at my house while I was on travel, had it fixed by Gwen (contacted the Ford Engineers for the best fix), then Kory tested it, delivered it back to my house, picked up the truck, and same story on the truck. The dealership went way over and above on this service while I was on travel with work. They also did this with a Fiesta that was under warranty, even though it was purchased at a different dealer. I just can't say enough good about Willey Ford. And no, neither myself or my family work there in case you are wondering. More
Completely satisfied. My hubby and I have been regular customers for about five/six years now. We also like the fact that they run our vehicles thru the car wash after any service. They almost feel like f customers for about five/six years now. We also like the fact that they run our vehicles thru the car wash after any service. They almost feel like family. :-) More
We always take our car to Willey Ford for service. It's hard for me to make an appointment to bring by car in due to my work schedule. I don't need to have an appointment when I do an oil change. My servic hard for me to make an appointment to bring by car in due to my work schedule. I don't need to have an appointment when I do an oil change. My service guys always explain my invoice and have everything itemized for me. I like that! Most important, they take excellent care of my car. I'm kinda fussy.:-) More
Cody was great from the first minute I walked in the door. I asked him about prices on some other car items (other than my initial visit of an oil change and state inspection), and he was very knowledg door. I asked him about prices on some other car items (other than my initial visit of an oil change and state inspection), and he was very knowledgable about the prices and options to my request. I appreciate your dealership and the great folks in the Service department. Thank you. More
Willey Ford was very accomodating with me. They made sure that everything was ready when they said it would be. When I came back to the dealership a few hours later because I had not been able to find a set that everything was ready when they said it would be. When I came back to the dealership a few hours later because I had not been able to find a set of keys that was to my house they brought the Ford Ranger that I traded in back to the front lot for me to go through and when not found one of the salesman went through my New Ford Edge and found them under the drivers seat where I could not see them. More