Performance Ford Lincoln Bountiful
Bountiful, UT
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Great experience! From Dean Betz greeting me at my car, until leaving with a hard to find vehicle. He was very knowledgeable on Ford vehicles as well as others! And From Dean Betz greeting me at my car, until leaving with a hard to find vehicle. He was very knowledgeable on Ford vehicles as well as others! And even when I was talking with Finance, Dean played with my kids so they didn’t feel left out or disruptive. I will definitely recommend Dean to anyone in the market for a vehicle! Dean Betz is the Best! More
I purchased a 2021 Ford Escape Hybrid on 12/02/21. I have been trying to get my license plates from them for the past week. No one takes follows up. I have been told twice they wold be overnighted to me have been trying to get my license plates from them for the past week. No one takes follows up. I have been told twice they wold be overnighted to me, as my temp has been expired for several days. I have left messages for Joe Jones, sales, Jared, sales manager, with no follow up. I have also left messages for the title folks, signed new title paperwork since they didn't do it correctly the first time. Crystal, the receptionist , and Taylor in service are the only ones who have made a real effort to help. Tomorrow is day 9 that I have been trying to get the plates or some follow up. More
Dirty...I agreed on a price at 10:30am then put a deposit on my CC. Dealer called me 15 minutes later and said they sold it to someone else. Smells of greed! on my CC. Dealer called me 15 minutes later and said they sold it to someone else. Smells of greed! More
Sales has been amazing to work with….Ghassan I second is awesome. Service is a nightmare! Right hand and left hand are very uncoordinated! Somebody needs to shake the service department up!! Everything f awesome. Service is a nightmare! Right hand and left hand are very uncoordinated! Somebody needs to shake the service department up!! Everything from the call center on! More
No service was done in my vehicle. In fact I called Monday to see if my car could be re-keyed after having my keys & purse stolen. Spoke with parts - guy said yes we can and I have keys available. Spok Monday to see if my car could be re-keyed after having my keys & purse stolen. Spoke with parts - guy said yes we can and I have keys available. Spoke with service made an appointment for Thursday @ 715am. Car was towed to the dealership in Tuesday. Call at noon Thursday since I haven't heard anything. No return call. No answer at service managers desk. Call Friday morning still no answer & left messages. 1pm rolls around still no call back. So my husband goes down to see whats going on. The person he spoke with said they had no idea why my car was there & they were getting ready to tow it! xxx??! I received an email & text message confirming my appointment to rekey my car and the guy tells my husband they cannot re-key my year of vehicle....ummm shouldn't your parts guy know that? Or does the service guy not know. I have seen multiple issues with this dealership...my advice STAY AWAY! More
This place is a joke . We scheduled an appt. for my daughter to take her car that is having problems . She took off work and drove her car that is having issues all for them to tell her that she will h daughter to take her car that is having problems . She took off work and drove her car that is having issues all for them to tell her that she will have to come back on Friday . So you schedule an appt for them to tell you when they can fix your car? What about just telling you without making you go up there. Then I talked to Mike about it and he was such an arrogant jerk . So we will not be going back there if this is how they do business We will never go back. And the sad thing is that they do not care you are just a number mikes attitude was oh well to bad for you . Such a shame this is how business is now there . Be careful After reading a lot of bad reviews I should have had my daughter go somewhere else ! More
Here is a company that you can trust nothing short of great friendly always returning your text I bought this car from a online add they got it on the truck no hassles it is a Beautiful car just like the great friendly always returning your text I bought this car from a online add they got it on the truck no hassles it is a Beautiful car just like they said Thank you again Dirrick for everything if your ever in largo give me a call dinner is on me More