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Performance Ford Lincoln Bountiful

Bountiful, UT

2.3
316 Reviews

1800 S Main Street

Bountiful, UT

84010

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Showing 316 reviews

April 09, 2018

The service was fantastic. Service was fantastic, great overall customer service. Even though they were low staffed, they were professional and helpful. The sales team made su More

by smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Uribe , Caleb Dixon, Jack Hart
April 02, 2018

Working through an issue now I bought a used truck from them. There is an issue and they have been reasonably communicative about it. I will update this review when it is finished More

by jbcoplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Barnes , Natalie Lowe, Robert Alvary
March 24, 2018

Great Experience I had a very positive experience at the dealership. I had picked out the car over the weekend, I stopped in on a Monday and Andrew gave me a great ov More

by Itzkayz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Uribe , Natalie Lowe
Mar 26, 2018 -

Performance Ford Lincoln Bountiful responded

Itzkays, thank you so much for the wonderful review and the 5 star rating! I'm so happy you had a great experience at our dealership. Welcome to the Performance Ford Lincoln Family! We appreciate and value your business! Natalie Lowe, Customer Relations Manager 801-292-4433

March 23, 2018

A very good experience Mitch was very professional and helpful when it came to buying my first car. He was easy to talk to and applied no pressure at all. He is even up fo More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Neuenschwander
Mar 26, 2018 -

Performance Ford Lincoln Bountiful responded

Thank you HappyCamper for such a nice review and 5 star rating! We are pleased to hear that your first car buying experience went great! Mitch is a wonderful sales professional and we feel very lucky to have him, he's awesome. Thank you for choosing Performance Ford and please let us know how we can help you down the road. Natalie Lowe, Customer Relations Manager 801-292-4433

March 22, 2018

Robert is AMAZING! Robert worked tirelessly to ensure that I had a great experience and helped me make sure my truck would look and perform perfectly for years and years More

by Geoffrey B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Alvary
Mar 26, 2018 -

Performance Ford Lincoln Bountiful responded

Geoffrey B. - Wow, what a wonderful review! Thank you for taking the time to recognize Robert Alvary and his efforts to make sure your buying experience was exceptional. We're so glad you chose Performance Ford and became a part of the Performance Ford family! Please let us know how we can help you in the future! We appreciate and value your business! Natalie Lowe, Customer Relations Manager 8010-292-4433

March 19, 2018

Love performance ford! I’ve bought several cars from this dealership and have had an excellent experience every time. They continue to take care of the vehicles I previous More

by Camson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Uribe
March 19, 2018

Great! Gage is a wonderful salesman! Very easy to get along with and knows his stuff about the vechiles! Go see Gage and get your new vechile today! More

by Tucker12.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Brinkman
Mar 26, 2018 -

Performance Ford Lincoln Bountiful responded

Tucker12, Thank you for your review and 5 start rating! We surely do appreciate it and your business. We are glad you had a great experience with Gage.

March 13, 2018

Jack Hart did a great job helping us! We bought a vehicle and noticed later that the contract had some charges that we did not authorize. I had a hard time getting the other finance perso More

by Shelliec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Hart
Mar 16, 2018 -

Performance Ford Lincoln Bountiful responded

Shelliec, thank you for taking time out of your day to write us a review! I am glad Jack was able to resolve your contract issues in such a timely manner and make you happy. He is definitely one of our super stars! Thanks again!.

December 15, 2017

Best Finance Experience We've Had Jack in the Finance department was awesome. Jack came in on his day off to finish our transaction, and was super helpful. He took extra time to run More

by Scott House
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Hart
November 30, 2017

Stop Playing Games This is the type of dealership that you have to talk to 3 different people just to make a deal. Then you get lied to about the car. They said it More

by silver67impala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jera Gunnerson, Gage Brinkman, Jack Hart, Mitch Neuenschwander
Nov 28, 2017 -

Performance Ford Lincoln Bountiful responded

Vincent, I would personally like to apologize for your negative experience at our dealership. I spoke with Jera, Gage, Jack and Mitch and I understand that after your taking possession of the vehicle and driving it for a week, there were certain characteristics of the vehicle you did not like. We understand that these things happen sometimes and that is why we tried to do the right thing by allowing you to return the vehicle with no questions asked. At Performance Ford Lincoln, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. If you wouldn’t mind giving me a call at your earliest convenience, it would be greatly appreciated. I look forward to speaking with you and working towards earning back your business. Sincerely, Bill Barnes General Manager (801) 292-4433 bbarnes@shopperformance.com

Nov 28, 2017 -

Performance Ford Lincoln Bountiful responded

Hello Vincent, Thank you for your feedback. And again, please feel free to contact me. Thank you, Bill Barnes General Manager (801) 292-4433 bbarnes@shopperformance.com

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