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Performance Ford Lincoln Bountiful

Bountiful, UT

2.3
316 Reviews

1800 S Main Street

Bountiful, UT

84010

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Showing 316 reviews

September 05, 2018

Excellent Service I had to trade in my car due to divorce and went to Performance Ford in Bountiful, Utah. Andrew Uribe was an awesome salesman. He had no problem showi More

by Mattr80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ghassan Doud , Andrew Uribe
Nov 20, 2018 -

Performance Ford Lincoln Bountiful responded

We are very pleased to hear that Ghassan and Andrew took excellent care of you. Thank you for taking the time to share your experience! We appreciate your business!

September 04, 2018

No pressure! Great customer service! Found a great price for a great car through CarGurus.com. The price I found there was the exact price at the dealership; no hidden "gotchas." Our sal More

by lisaii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ghassan Daoub, Andrew Uribe
Nov 20, 2018 -

Performance Ford Lincoln Bountiful responded

We value your business, Lisaii! Thank you for taking your time to leave us and Andrew a wonderful review!

August 31, 2018

Excellent. My experience at Perfermance Ford was great. Gage my sales rep was amazing. He answered all of my questions and made the process so easy. I'm very hap More

by kelliaedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Barnes , Gage Brinkman, Adam Forman
Nov 20, 2018 -

Performance Ford Lincoln Bountiful responded

Thank you for taking the time to leave us and Gage a wonderful review! We truly value your business! Have a great day!

August 31, 2018

Amazing service Thank you to Mitch for being so nice and helping me get the car I really wanted. He was thoughtful and friendly. I told him I needed to pick up kids t More

by Mila tuttle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Mitch Stenquist, Robert Alvary
Nov 20, 2018 -

Performance Ford Lincoln Bountiful responded

Mila, we appreciate your business! Thank you for taking the time to leave such a great review!

August 24, 2018

Todd L highly recommends Robert Alvary! Robert is awesome! Super nice guy, knows The ins and outs of the car business. He understands the value of financing your car with the financial s More

by Todd L.
Recommend Dealer
Yes
Employees Worked With
Robert Alvary
Nov 20, 2018 -

Performance Ford Lincoln Bountiful responded

Todd, thank you for leaving us and Robert a great review! We truly appreciate your business!

August 16, 2018

Standard, un-ethical issues Found a vechile in which i was interested that was showcased for the performance price of $61,631 however a click here for the special internet price. More

by New truck guy
Recommend Dealer
No
Employees Worked With
Andrew Uribe
Aug 16, 2018 -

Performance Ford Lincoln Bountiful responded

My name is Devon Dillenburg and I apologize for the miscommunication, we definitely didn't mean to mislead you. As the Internet Director for our store I value your feedback immensely! I will make sure that our buttons on our website don't mislead moving forward. I understand if we can't make this right but I would love to try. If you'd please contact me at your convenience I will do whatever I can to make it up to you. Devon Dillenburg 801-292-4433

Aug 16, 2018 -

New truck guy responded

I understand that sometimes things do update as they should however one think i don't understand is the interactions between a business and their "potential" customers. I left specific instructions on the contact form to call my work number if contacted before 6pm. Andrew decided to call my cell and then sent a text, "unprofessional" I may add, with only a " is this Albert" question...all before 6pm. No introduction, no " hello this is Andrew from Bountiful...what happen to customer service? I understand business is business and time is money however if you want to get an internet shopper inside your showroom at least meet them halfway. My time is my money as well and ultimately you should be trying to get both.

Aug 17, 2018 -

Performance Ford Lincoln Bountiful responded

Hello I can explain and shed some light on this. At Performance we offer special internet pricing that when requested starts a process that is designed to send our customers current market pricing or better on the vehicle of choice with payments, dealer doc fee, and tax in a total out the door breakdown for full transparency. This also should include a model with additional options on it and one with less options on it just in case our customers want to consider adding or reducing their monthly payment for additional convenience features. We will also beat any price from any dealer at any time if you find a lower price. I hope this helps explain our process to be the number one priced Ford Dealer in the region. Keyston Gibson 801-295-3481 Digital Marketing Director Performance Automotive Utah

Aug 17, 2018 -

New truck guy responded

No this does not address the "click here for the special Eprice" scam just to data-mine customer contact information. Additionally, this aslo does nothing to address the unprofessional and unethical business practices exhibited.

Aug 17, 2018 -

Performance Ford Lincoln Bountiful responded

We are very sorry you feel that way. Our customers are the only reason we are here so at the end of the day we have to make sure you are taken care of. Whats a good number to reach you on so we can get additional input from you? This is about making sure You are taken care of but also making sure we listen to our customers to make internal adjustments. Thats why we pay money every month to have these reviews set up for customer feedback good or suggestive. Feel free to also text me on my cellphone 435-849-2866 Keyston Gibson 801-295-3481 Digital Marketing Director Performance Automotive Utah

August 13, 2018

Great quality of service, professionalism, and integrity Exceptional work and customer services done by Andrew. He went above and beyond expectation and helped us along the way in answering our questions. Th More

by gdawg2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Uribe
Nov 20, 2018 -

Performance Ford Lincoln Bountiful responded

We are so happy to hear Andrew took great care of you! Thank you for your business and taking the time to leave a stellar review!

August 13, 2018

Great quality of service, professionalism, and integrity I saw a car and mentioned it to my colleague...who so happen to have worked there before and knows who works there. Power of referrals! And it was And More

by gdawg2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Uribe
Nov 20, 2018 -

Performance Ford Lincoln Bountiful responded

Wow! We are so pleased to hear about your wonderful experience with us! Thank you for your business and for taking your time to leave a great review!

August 06, 2018

Quick and easy Came in knowing what I wanted, and the guys were very friendly and helpful. Got me in and out nice and quick with no gimmicks. More

by Griffreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Brinkman
Aug 06, 2018 -

Performance Ford Lincoln Bountiful responded

Griffreg, thank you for taking the time to write a review and rate us 5 stars. We appreciate and value your business!

August 03, 2018

Dream car, Great price! I called in to have some questions answered and salesman Gage was very helpful and had the sports coupe pulled up for me at the time of my arrival! He More

by Luis Villarreal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Brinkman
Aug 06, 2018 -

Performance Ford Lincoln Bountiful responded

Thank you Luis for taking the time to rate us 5 stars, writing an awesome review and of course your recommendation to our dealership. We have an exceptional sales team that strive to make sure that buying a vehicle is as painless as possible. We appreciate and value all of our customers!

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