Performance Dodge RAM
Woodbury, NJ
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Service Dept was exceptional! Thank You so much Tyler for your help from start to finish, you made a stressful situation as painless as possible. You guys have never let me down and that is why I will contin your help from start to finish, you made a stressful situation as painless as possible. You guys have never let me down and that is why I will continue to buy from and bring my vehicles to you! May you all have a Merry Christmas and Happy New Year! More
When buying my latest purchase, Salesman Troy worked hard to cover all our options to stay in our price range. We thought we would be leasing but we ended purchasing for around the same price as our lease. H to cover all our options to stay in our price range. We thought we would be leasing but we ended purchasing for around the same price as our lease. He made buying a car or truck a pleasant experience. The service department is the best. They get you in when you need to get in and get you out with the work done right the first time. I recommend checking out Performance Dodge/ Ram for your next purchase or lease. More
Very good service. Tyler was excellent at keeping me informed of my truck repair. He handled all the warranty questions and finished my truck just as promised. informed of my truck repair. He handled all the warranty questions and finished my truck just as promised. More
I had the pleasure of working with the Sales Representative Ben Hernandez and I have to say it was the single greatest automotive purchasing experience of my life. He was kind, receptive, do Representative Ben Hernandez and I have to say it was the single greatest automotive purchasing experience of my life. He was kind, receptive, down to earth and not in the least bit aggressive or pushy as so many sales personnel can be in this industry. He made my wife and I feel very welcome and he spoke gracefully about our car buying needs and provided a calm pressure-free auto shopping experience. Ben was extremely knowledgeable about the inventory and helped us find and obtain our dream truck. I look forward to recommending Mr. Hernandez to anyone who needs a new vehicle and I can’t thank him enough for going above and beyond for my family while we purchased a new vehicle. Thank You Ben and I look forward to our paths crossing again! Sincerely, Nathan More
The service department was excellent. Quick and professional repairs were done to my 2018 Ram Big Horn . I also stopped into the sales floor were I was shown some of the 2021 models . I’ll certainl professional repairs were done to my 2018 Ram Big Horn . I also stopped into the sales floor were I was shown some of the 2021 models . I’ll certainly go back when I’m ready to purchase a new truck . More
Stuff wasn’t looked at and stuff on paper work wasn’t right and a price for what. And sales rep tried to help and guy said we where a problem right and a price for what. And sales rep tried to help and guy said we where a problem More
I travel from Swedesboro Nj to the Woodbury dealership because they are friendly and the service has been good. I have only been getting the oil changes and tire rotations. because they are friendly and the service has been good. I have only been getting the oil changes and tire rotations. More
Called in late AM for an oil/ filter change and tire rotation appointment. What a surprise. I was told that I could bring my 2020 RAM in for service whenever I wanted. I asked if I could bring it in now rotation appointment. What a surprise. I was told that I could bring my 2020 RAM in for service whenever I wanted. I asked if I could bring it in now. The answer was yes... I arrived about thirty minutes later and was greeted immediately by the service advisor. My vehicle was taken into the garage within 5 minutes while I waited. About 45 minutes later my vehicle was READY. I am truly amazed at how friendly and efficient the service is at Performance Dodge-Jeep-RAM. This is the second visit where I received EXCELLENT service. More
Horrible service. Returned 3 times before problem was resolved. Brought my 2012 (96,000 miles) Dodge Caravan to dealer. I told them it was missing, pinging, and had a valve tap (valve was tapping for abo resolved. Brought my 2012 (96,000 miles) Dodge Caravan to dealer. I told them it was missing, pinging, and had a valve tap (valve was tapping for about 2 years). My scanner showed ECM code 301 (misfire cylinder 1). They swapped cylinder 1 plug and ignition coil with cylinder 3. They said it was fixed but didn’t find anything wrong. While driving home from the dealer the misfire started again. Scanner showed code 301 again. Brought it back again, this time they replace one spark plug and the rear camshafts, lifters, and rocker arms. As soon as I started the van I could still hear the valve tap. They said to drive it for a couple of days to see if it goes away. The misfire and pinging were fixed, but the tap didn’t “go away”. Returned van, they replaced the front camshafts, lifters, and rockers. Picked up van, valve tap was gone, but I noticed the air intake assembly was loose and two nuts were missing from the upper intake manifold. They installed the two nuts, but they lost the two air intake mounts and had to order them. It cost me $3500. Today I received the two missing air intake box mounts. While I was installing them I noticed a fresh crack in the upper intake manifold. It was cause by overtightening one of the mounting bolts while they were replacing the front camshafts. Now I have to take it back for a fourth time! More
Didn’t worry about fixing the issue I brought it in for. They only wanted to fix the quick easy money grabs (alignment and recalls) car was detailed the day before I brought it in, and filthy when I got it They only wanted to fix the quick easy money grabs (alignment and recalls) car was detailed the day before I brought it in, and filthy when I got it back, they broke my drivers seat, and went for a 12 mile joy ride. Dunkin’ Donuts trash left in my car. More