Performance Dodge RAM
Woodbury, NJ
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Had my truck for 3 weeks got it back and there were bolts loose, oil down the side of my truck, oilly handprints and shoe marks on my bumper. loose, oil down the side of my truck, oilly handprints and shoe marks on my bumper. More
When I arrived I spoke to the service manager and advised him what I needed done. He advised me that he was able to do the repairs but it would take a couple of hours to complete it. He offered to give me a him what I needed done. He advised me that he was able to do the repairs but it would take a couple of hours to complete it. He offered to give me a ride home and pick me up when the repairs were completed. I advised him no that I would wait for the vehicle. He advised me if I changed my mind to let him know and he would give me a ride home and pick me up when repairs were done. The employees were very friendly and price’s were fare. From now on I will have my vehicle service there. More
Bait and switch dealership. Advertised vehicle in paper for a price and then charge thousands of dollars more when you get there. Don't return calls about missing accessories li Advertised vehicle in paper for a price and then charge thousands of dollars more when you get there. Don't return calls about missing accessories like jack handles and lug wrenches, Lie about other people coming to buy the vehicle so you feel pressured to purchase it. Don't clean the vehicle that was covered with animal hair and trash under seats. Try to make you sign paperwork for warranty by slipping it in the mix. Then when called out later on social media they threatened me with the police by saying they were harassed and threatened which is all lies. Then tried to say I had subpar credit which is odd since I have a great interest rate with a very reputable bank. Don't do business with this place unless you want to be overcharged and treated like crap during and well after the sale. More
Brought vehicle in for a manufacture warranty repair and was taken care of within a more than reasonable and acceptable time! There was a minor issue with two of the parts that came, no fault to the dealer, was taken care of within a more than reasonable and acceptable time! There was a minor issue with two of the parts that came, no fault to the dealer, but they took the time to listen to my complaint and made it right without issue. More
I have always been happy with the work done on my van. This time the wait for longer than expected and and I was given an apology for it not an excuse. This time the wait for longer than expected and and I was given an apology for it not an excuse. More