Performance Chrysler Jeep Dodge Ram Georgesville
Columbus, OH
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Finally found myself in a position to purchase a car I truly wanted. Drew made everything easy, quick and truly positive. I told Drew exactly where I wanted my payment and he found me the car I truly want truly wanted. Drew made everything easy, quick and truly positive. I told Drew exactly where I wanted my payment and he found me the car I truly wanted. I would highly recommend this dealership.One of the best car buying experiences I have ever had! More
I inquired about a new Jeep Wrangler Unlimited on line. Drew Haag immediately followed up with me. He was able to find the exact model that I wanted and the price was very competitive. Performance also tre Drew Haag immediately followed up with me. He was able to find the exact model that I wanted and the price was very competitive. Performance also treated me fairly on my trade. I was traveling well over 2 hours to the dealership and was concerned that there would be a catch to everything promised. When I arrived, I was pleasantly surprised to find the exact Jeep with the options that I was promised and at the price we verbally agreed on. Drew Haag was great to work with. More
My husband and I tried out many cars at various dealerships (Audi, Acura, Honda, Mercedes, and Crown). John was by far our favorite salesman. He was simply honest. Brad assisted John with the price dealerships (Audi, Acura, Honda, Mercedes, and Crown). John was by far our favorite salesman. He was simply honest. Brad assisted John with the price negotiations. We would highly recommend Performance Jeep over any of the dealerships we visited. Thank you for such a wonderful and friendly experience. More
I enjoyed workign with Drew and thought the customer service was terrific. Great dealership. We worked via email and when we arrived at the Dealership our visit was as described. I would definately w service was terrific. Great dealership. We worked via email and when we arrived at the Dealership our visit was as described. I would definately work with Drew again. More
Drew was great to work with. He found several cars for us to look at. He keep in touch and keep us updated on the cars we wanted. Best person I have ever worked with at any dealership in the last 25 years. to look at. He keep in touch and keep us updated on the cars we wanted. Best person I have ever worked with at any dealership in the last 25 years. More
Overall very poor experience . Dealer was poor on trade offer. Unwilling to locate the vehicle type I requested . Very rude via emails , very unprofessional . Would not recommend this sales associate or de offer. Unwilling to locate the vehicle type I requested . Very rude via emails , very unprofessional . Would not recommend this sales associate or dealership More
This was one of the best experiences I've had with a car dealership. Drew Haag quickly responded to my Internet inquiry. He contacted me and asked what vehicle I was looking for. Through telephone co car dealership. Drew Haag quickly responded to my Internet inquiry. He contacted me and asked what vehicle I was looking for. Through telephone conversation, he obtained my information and made arrangements for me to visit the dealership. When I arrived, I did not have to wait and Drew had vehicles lined up for me to review. However, he had also taken the time to put together some recommendations based on what I wanted in the vehicle. He was not in anyway pushy; he was polite, professional and responsive. He made this experience in getting our new Jeep a very, very, very pleasant affair. After the sale, Drew followed up to make sure we were happy with the vehicle, which we were and are. Thanks Drew...great job and I will recommend Performance Chrysler Jeep Dodge to my friends and family. Warren Anderson More
Probably the worst service experience I can say I ever had. Aside from telling me they changed my oil and later finding it never happened. I have been here 5 times to try and fix a stalling issue with a 5 had. Aside from telling me they changed my oil and later finding it never happened. I have been here 5 times to try and fix a stalling issue with a 5.7 HEMI. The service staff is absolutely clueless-if it were up to me, they wouldn't have jobs. Les in service is by far the worst. Try asking him a question about service and I swear you would be better off asking the receptionist. In addition to Les, Mark Adkins the Service manager is a waste of space. Good luck getting an email response, or even a call back. Show up in person and he runs into the back room and hides! Awful Awful experience. Will NEVER go back again. Plan to spread the word too. Buy a vehicle elsewhere, like Carriage Town in Delaware or Crown Jeep of Dublin....Stay clear away from Performance. More
I have dealt with John Gerlach and Performance Dodge (Trader Bud back in the day) since 1989. My family and friends buy from Performance and in particular John Gerlach for all the car buying needs. I ju (Trader Bud back in the day) since 1989. My family and friends buy from Performance and in particular John Gerlach for all the car buying needs. I just recently purchased not one but two cars from John on 5/15/2013. I purchased a Ram 1500 and my wife purchased a 200. John once again surpassed our expectations ! He knew our family needs and worked the deal until it was right for US. In 2009 we purchased without John's assistnace as he was out. BIG MISTAKE ! We ended up settling what the dealer stated what we could only get into for what we wanted in payments. I should have held out until John was back in the office as I strongly feel he would have figured out a way to make it work. A BIG thank you to Perfomance Dodge, Brad and especially John for getting us into the cars we actaully wanted and the price. More
I purchased a 2010 Dodge Journey certified used on 4/7/2013. John the salesmen was really nice and polite but never went over anything with me about what the certified covered with my new vehicle. Als 4/7/2013. John the salesmen was really nice and polite but never went over anything with me about what the certified covered with my new vehicle. Also went into the finance part of it that went really well. But again nothing was told to me about the certified information and what it covered. So capital one who we have the loan from calls me and says there is a problem with the contract that was signed. My future wife is a co-signer and they spelled her name wrong on the contract. So her and I had to make another trip up there to get that corrected and ask about them what the certified thing covers. They finally got contract correct and certified info was covered but i should not have to go there several times for this to happen. Also never got an owners manual with my car. So I guess i will have to make a 3rd trip up there so that can be provided for me. I am hoping that in the future with other customers this information is explained better and clearing to people so they understand what they are getting. Buying a car to some people is a big financial purchase and would like to know what they are getting before they get it. So I hope that i hear something back from a higher up person so that i know that this review was read. Thanks More