Performance Chrysler Jeep Dodge Ram Georgesville
Columbus, OH
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We have several purchases from Performance Chrysler Jeep Dodge Ram, Georgesville in under ten years. We value their customer service, professionalism and they always treat our family with the utmost respect Dodge Ram, Georgesville in under ten years. We value their customer service, professionalism and they always treat our family with the utmost respect. Sometimes, we simply stop by or call, just to say Hello. Mr. Will Long took great care of us on our recent purchase and Mr. Joel Kocak sold us our previous and current vehicles. Great Team! Great Vehicles! More
Professional and easy to deal with, it is the 2nd new vehicle transaction ide conducted with them. In and out in under 2 hrs with fair sales price. vehicle transaction ide conducted with them. In and out in under 2 hrs with fair sales price. More
2016 chevy express 2500 van needed a battery 3 months after purchase. They wanted near $500 for a diag fee!!! didnt even try the warranty then. I went to Orieley's auto parts and for $110 they swappe after purchase. They wanted near $500 for a diag fee!!! didnt even try the warranty then. I went to Orieley's auto parts and for $110 they swapped batteries. The Lexus ended up being a CANADIAN Car with Metric. they did nothing about it. I purchased 3 cars in 1 day on 11-22-22 for over a hundred grand CASH. Don't see Tylor in finance as he will screw up your paper work. Service department will nickel and dime you before they even get to the actual problem and give you a fee for diagnosis multiple times. purchased a 5 yr extended Warranties on all 3 and they were "canceled" / "deleted" by Performance on March 2023 and no refunds given. I have 1 of the 3 cars from Performance with a broken water pump and no warranty!!! I called warranty company and they stated the dealer deleted them. Now the dealer is giving a run around and has taken over a week with no resolution still. Unfortunatly, last Friday they called asking if I wanted a refund or to reinstate, I stated reinstate and by Monday afternoon, I still do not have a valid waranty contract # to file a claim on for any of the 3 vehicles... terrible communication internally. Every call made, was someone new and they had no information andI had to re-expalian evrything over and over again. (They didnt even give a price break on 3 cars bought in 1 day). watch out for greeed and lies!! More
In July of 2024, my wife bought a used Hyundai Sante Fe from this dealership. Within a few weeks, we noticed the front drivers side tire was losing air regularly and the vehicle was shaking as she drove it from this dealership. Within a few weeks, we noticed the front drivers side tire was losing air regularly and the vehicle was shaking as she drove it. I contacted the dealership less than a month after purchase and was told I would need to purchase a warranty covering the tires before they would even look at this issue. I did not, but I also did not assume it was a dealership issue. However, I was able to finally take into a shop and the technician (who used to work for Performance in Delaware) discovered a push-plug near the sidewall of the tire in question. Also, the wheel weight of that tire had come unglued and re-stuck itself randomly, leading to the shaking. Push-plug repairs are meant to get a vehicle to a shop for the tire to be replaced, not to be driven on for any length of time. I contacted Performance Georgesville and informed them of the findings and asked them to replace the tire. They refused, stating they did not see the push-plug in the 18-days they had the vehicle. This leads me to either one of two conclusions: Either they do poor inspections of their vehicles or they are lying. Whichever is true, they sent my wife out on the road in an unsafe vehicle and when I gave them the chance to do the honorable thing, they decided not to. To anyone reading this considering going to this dealership, please do not! Not only can they not be trusted to do a competent job inspecting any vehicle you may decide to purchase, they will also sell vehicles with issues that could place you and your loved ones in jeopardy. Please consider any other dealership. More