
Performance Chrysler Jeep Dodge Ram Georgesville
Columbus, OH
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Terrible made a 2 hour trip (each way) to see a car that I called about and they said if it sold they would let me know. I get there and they say someone put a made a 2 hour trip (each way) to see a car that I called about and they said if it sold they would let me know. I get there and they say someone put a down payment on it but still needs to see the car and would be in between 12-2 (a call as promised would have been nice......). I told them I’ll stay in the area since I’m already here and see if it sells and they said they would let me know by 2. At 3 I heard nothing and called in, the person hadn’t shown up yet but I still wasn’t allowed to see the car. At 4:30 they said the person was having trouble getting a down payment and financing which is weird because that was why they were let in front of me (EVEN THOUGH I HAD A CHECK READY TO GIVE THEM!) At 4:55 (they close at 5) the manager calls me and says if I’m still in the area they would love to show me the car. I said no I was already on my way home. The next day another manager calls and says if I want to make another return trip they would love to show me the car, but aren’t taking ANYTHING off the price. So I’d be making another trip for a car that’s in I don’t know what kind of shape cause you didn’t let me look at it before! And I’m now your backup plan and you want me to pay full price after you tried to sell it out from under me after I made a lengthy drive up there to begin with? Stay away, this place is trash. More
Thank you! Highly recommend sales professional, Dustin Townsend. He listened to all of my needs and found the right Jeep for me. Attentive. Appreciated. Thank yo Highly recommend sales professional, Dustin Townsend. He listened to all of my needs and found the right Jeep for me. Attentive. Appreciated. Thank you, Dustin! More
Quick pleasant service Michael Aniol is one of the best sales associates we have encountered. He was efficient, fair and friendly. We knew what to expect before we arrived Michael Aniol is one of the best sales associates we have encountered. He was efficient, fair and friendly. We knew what to expect before we arrived and everything was in order for a quick turn around. Thanks!!! More
Great customer service As soon as we walked I. The front door we were treated with a smile and a hand shake from Joel,I came in not knowing what I was looking for he got a f As soon as we walked I. The front door we were treated with a smile and a hand shake from Joel,I came in not knowing what I was looking for he got a feel for what i liked and pulled up in a Jeep Wrangler that was absolutely perfect for us!!! He was Very respectful and helpful from the time we walked in the door. Absolutely would refer this dealership and Joel to anyone wanting a great car buying experience. More
Failed to pay my trade in I traded in two cars and purchased a car from this company on 4/12/19. They paid off one car, but still have not sent a check for the second. I have n I traded in two cars and purchased a car from this company on 4/12/19. They paid off one car, but still have not sent a check for the second. I have now made two car payments on a vehicle they took possession of over a month ago. I called and they stated the check was returned because they sent it to the wrong address. They told me they would over night the check and provide me a tracking number. I did not receive the tracking number until this morning. The person who called (Wendy), asked me if I got my package and gave me at tracking number. I stated the credit union was to get the package not me. She said well there is your tracking number. I checked UPSP and UPS and no such number. Now I just get bounced around. The car was for sale on their lot last week and is now not listed. Not sure how they have sold it as there is still lien. On top of that my title transfer has less than two weeks left for the 45 day limit. Utter disaster and they really don't seem to care at all. at the end of this month I will be making payments on the car they took from me and the new car. UPDATE: 5/16/2019 I attempted to again to get resolution to the vehicle that they have taken possession of and failed to pay off with my bank. I was able to reach Nicco from the finance department. he asked me a few questions. had no idea about the situation that has been going on, which is what I get from everyone. It seems they sent the check to the wrong bank. He called me back and verified that. Said he would email "the office". I told him I need resolution today. I have tried to call him back multiple times today. I get sent to the finance department it wrings for about 12-14 times then is forwarded to the parts / service department. I told them I needed finance and I was forwarded to Honda? Seriously, Honda. None of these are cars have anything to do with Honda. Drew Haag asked me to contact him. no way on how. I called this company, and was right back in ring without pick up then forward to parts and service. At this point I think the car has basically been stolen. How can something like this be OK with them. They had my car up on their lot for sale, but how with a lien? Really not where you want to go. They really don't care once they have your money and can take advantage of you. Update 5/20/19 I was contacted by Chris Manofski about my issue. I provided him all the information on Friday on where to mail the check and exact pay off (even though I have made a payment since the deal occurred). Nothing today and call to him went to voicemail. No resolution. Same dance. More
Positive Sales Experience - Performance Chrysler Jeep Dodge I located a specific vehicle I was interested in on the Dodge website. I contacted dealership and spoke to sales rep Tim Cox. The vehicle was exactly I located a specific vehicle I was interested in on the Dodge website. I contacted dealership and spoke to sales rep Tim Cox. The vehicle was exactly what I wanted but I still needed to agree on the details. Tim Cox was exceptionally helpful. He responded in a timely manner, was professional, helpful, informative, and was a sincere pleasure to work with. I purchased the vehicle and came away with the belief that my expectations were exceeded. Through it all Tim Cox made the process efficient and with a level of service that set a very high standard. More
Horrible customer service, VERY RUDE AND NOT HELPFUL AT ALL Was interested in a certain vehicle and i kept calling them trying to get ahold of someone but they kept ignoring me, after 2 weeks of nonstop calling Was interested in a certain vehicle and i kept calling them trying to get ahold of someone but they kept ignoring me, after 2 weeks of nonstop calling and trying to talk to someone i finally got ahold of the manager and he was very very DISRESPECTFUL and RUDE, basically talked to me like i was a child. So they missed out on this $30k cash I had on me to spend because they didnt wanna sell a vehicle. STAY AWAY FROM THEM AND DONT WASTE YOUR TIME! More
Bad service I brought my car here thinking this was the right choice because it was dodge it's self I didn't think anything could go wrong and everything will get I brought my car here thinking this was the right choice because it was dodge it's self I didn't think anything could go wrong and everything will get fixed the way it should but that wasn't the case. They cracked the bottom panel of my car which is very noticeable the Service supervisor which is the night time supervisor is very rude they over charged me and when I noticed it they chanced the price I still don't know where that price came in at. There was oil all on my car scratches on my paint and my license plate is bend up! I would never come back here! More
Zechariah Justman Ram Rebel. Mr. Justman rocked it out! Being a retired Soldier I would want him next to me in fox hole! He went the extra mile! Def. an asset to the dealership! Mr. Justman rocked it out! Being a retired Soldier I would want him next to me in fox hole! He went the extra mile! Def. an asset to the dealership! I went to 4 states and numerous salesmen/women prior to finding this vehicle. He was hands down the Best! Kudos to the GM and Performance Chrysler Jeep Dodge Ram Georgesville for bringing him onboard! Well done! More
Zach is a superb salesman. He is very professional. Zach was very professional. He was friendly and very knowledgable . He explained the entire process and provided answers to all of my questions. Zach Zach was very professional. He was friendly and very knowledgable . He explained the entire process and provided answers to all of my questions. Zach is an asset to the dealership. More