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Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville
March 09, 2023
Love the whole experience. No pressure or hassle from anyone I encounter. Made every effort to answer all my questions. Natalie was great in every way. Will recommend to anyone No pressure or hassle from anyone I encounter. Made every effort to answer all my questions. Natalie was great in every way. Will recommend to anyone and will return when time for another purchase. More
by davidtodd102166
Employees Worked With
Natalie Horsley
March 02, 2023
Honest and friendly. Genuinely cared that I was making the best decision for my family. Jimmy took 15 minutes to educate me on some things unrelated to the vehicle, but Genuinely cared that I was making the best decision for my family. Jimmy took 15 minutes to educate me on some things unrelated to the vehicle, but to help me make a good decision. When I am looking for my next vehicle, this is the dealership I will start with. More
by jay6374
Employees Worked With
Tristan Hofacker
February 28, 2023
NEVER AGAIN will I do business with this dealership! Long story short: Vehicle went in to diagnose/replace DEF injector. Tech broke two bolts when attempting to remove the injector which consequently Long story short: Vehicle went in to diagnose/replace DEF injector. Tech broke two bolts when attempting to remove the injector which consequently resulting in the recommendation to replace the SCR Catalytic Converter and all attached emission sensors (total 4), resulting in a $5.6K bill of my responsibility. The service writer's response "we live in the rust belt, it happens". SMH. When I questioned why all sensors needed replaced, again the service writer's response: "you would never be able to remove them due to rusting" So, if any one sensor fails (ranging from $100-400) then it will be a full SCR replacement at $5.6K? Does not seem reasonable. My advice to all: JUST BEWARE YOU WILL/ARE RESPONSIBLE FOR ANY AND ALL DAMAGE CAUSED DURING SERVICE TO YOUR VEHICLE. CAN BE A VERY STARTLING LEARNING LESSON. In the end, I declined the work and was charged $284 for the damage and learned lesson. More
by Brandon
Employees Worked With
Doug, Jacob and Cameron
February 22, 2023
Overall, I would highly recommend them. Everyone we met was professional and no pressure. Our salesperson was Dalton, who was super nice and very helpful. Everyone we met was professional and no pressure. Our salesperson was Dalton, who was super nice and very helpful. More
by trphillips44
Employees Worked With
Dalton
February 18, 2023
Overall bad experience. Waited an hour to get to finance only to find out the finance person knew nothing about finance. They tried to force feed me a loan with Stellantis, Waited an hour to get to finance only to find out the finance person knew nothing about finance. They tried to force feed me a loan with Stellantis, formerly Chrysler Financial, saying it was my best option. 5/3 Bank offered nearly 2 points less on interest rate. With a credit score north of 750, I found it strange their finance company was my "only option". I would definitely not go back and tell anyone I know to avoid them. More
by Whydoineedthis
Employees Worked With
Brett Osterday, Sales associate
February 12, 2023
Called in to make sure the vehicle I wanted was still available. Went right in to the sales team and was able to get in and out quickly with my new vehicle. available. Went right in to the sales team and was able to get in and out quickly with my new vehicle. More
by tckjr
Employees Worked With
Jacob Phelps
January 29, 2023
Highly recommend this dealership! Especially, Brett. He was helpful knowledgeable and got the deal I wanted. Also, the paperwork process was a breeze. I highly recommend this dealersh Especially, Brett. He was helpful knowledgeable and got the deal I wanted. Also, the paperwork process was a breeze. I highly recommend this dealership. More
by pamsop
Employees Worked With
Brett Osterday, Carmen Kassis
January 28, 2023
Initial online contact was quick and courteous. No pressure approach as well as personal interactions with Jamie and Tim Cain were tremendous and inviting. Will always give Tim and Jamie first cr No pressure approach as well as personal interactions with Jamie and Tim Cain were tremendous and inviting. Will always give Tim and Jamie first crack at my business in the future! More
by Ron.nartowicz
Employees Worked With
Jamie, Tim Cain, Carmen Kassis
January 28, 2023
I am very impressed I just love that they found the right one for me. The application and all the paperwork was easily done thank you Jacob W. and Ali G. Not only was the process excellent, The delivery of one for me. The application and all the paperwork was easily done thank you Jacob W. and Ali G. Not only was the process excellent, The delivery of the vehicle was awesome and before time. I will recommend them to everyone that is looking that I know thank you so much for making it the best experience I've had. More
by theresalevinson1969
Employees Worked With
Jacob Weimer, Ali G.
