Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville
Damaged Engine Service used wrong motor oil in my vehicle twice voiding my warranty and costing me $2000+. SM said I should’ve checked behind his employees?? Service used wrong motor oil in my vehicle twice voiding my warranty and costing me $2000+. SM said I should’ve checked behind his employees?? More
Review Great service in a timely manner! Customer service was helpful in explaining what my service. The lounge was very nice and comfortable. Overall the ti Great service in a timely manner! Customer service was helpful in explaining what my service. The lounge was very nice and comfortable. Overall the time I was there was great. More
Best car dealership around! I will most definetly be back to purchase another car. Great customer service they really took the time to make sure i was more than happy with my veh I will most definetly be back to purchase another car. Great customer service they really took the time to make sure i was more than happy with my vehicle More
Vehicle trade in My hats go off to Lois Ryan and James Green. They made my vehicle trade in experience a complete success! They even made my mom comfortable and happy My hats go off to Lois Ryan and James Green. They made my vehicle trade in experience a complete success! They even made my mom comfortable and happy throughout the whole purchasing process. I cannot thank you all enough! More
Great customer service! They have great customer service! They have always taken care of whatever we needed. And in a timely manner. We will definitely go back in the futu They have great customer service! They have always taken care of whatever we needed. And in a timely manner. We will definitely go back in the future. More
Disappointed in the charge for the service. Disappointed at the cost of the service. I was not familiar with the electronic throttle. The car wouldn’t start so I had it towed to your company Disappointed at the cost of the service. I was not familiar with the electronic throttle. The car wouldn’t start so I had it towed to your company expecting your company to know about the Dodge. When I talked to someone at 8 o’clock I was asked if I would agree to running a test on the car. I was told it would cost about $167 to just run the test. I called sometime before 10 AM and I was told that they were still looking for a technician that knew about the electronic throttle. I guess I assumed that since you worked on the Dodge that the technicians would understand what that was Anyway I talked to somebody in a couple hours later and was told that they had to put a new battery in because the charger wouldn’t even start the battery that was in there. An hour or so later I talk to someone and they said that it was the battery and not the throttle and that it had been test driven My question is this why would Your technician not have known to check the battery at the very beginning without running any tests? I have bought batteries for cars and have never ever had to pay $346.67 to replace a battery. More
Josh and Everyone in the dealership was awesome. Everyone in the dealership worked very hard to get me into my Fiat 500C. This is my Dream car and I absolutely LOVE IT!!! Experience was a pleasure Everyone in the dealership worked very hard to get me into my Fiat 500C. This is my Dream car and I absolutely LOVE IT!!! Experience was a pleasure. More
Another bad experience w/service The old saying, fool me once shame on you, fool me twice, shame on me. Unfortunately I have had several bad experiences with this service department. The old saying, fool me once shame on you, fool me twice, shame on me. Unfortunately I have had several bad experiences with this service department. This is the second time where the tech has left oil all over the interior and hood of our SUV (amongst other issues I have had in the past year). This is completely my fault for taking it back to this dealership. Will not be back. Can’t believe Chrysler hasn’t taken their licensing away from them. More
Wait Time Disappointed I am a regular customer and have usually been satisfied, But this past time was very unhappy!!! I called and "scheduled" an appointment, however it to I am a regular customer and have usually been satisfied, But this past time was very unhappy!!! I called and "scheduled" an appointment, however it took over an 1 1/2 or more...they came in and told me I needed a new air filter, which I questioned, and was told they would be back. I waited and waited and I had to go out to see what was going on, and was told "oops, they had the wrong car"...?? Then, they all were taking a break to eat their breakfast. Then!! I found out they were taking the drive in people before doing mine...totally unacceptable... I was not happy More
Purchasing and service In the purchase of my vehicle, Carman was excellent to work with. She was able to explain all questions. Jane in service was informative explainin In the purchase of my vehicle, Carman was excellent to work with. She was able to explain all questions. Jane in service was informative explaining all the service involved with my vehicle. Pleasant to work with. Service people had my vehicle serviced and returned on time time !! More