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Performance Chrysler Jeep Dodge Ram Centerville

Centerville, OH

4.3
494 Reviews

95 Loop Rd

Centerville, OH

45459

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494 Reviews of Performance Chrysler Jeep Dodge Ram Centerville

February 03, 2019

Damaged Engine Service used wrong motor oil in my vehicle twice voiding my warranty and costing me $2000+. SM said I should’ve checked behind his employees?? More

by 2loyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David and Matt
January 29, 2019

Review Great service in a timely manner! Customer service was helpful in explaining what my service. The lounge was very nice and comfortable. Overall the ti More

by Jeffer@82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Raquel Maynard
January 22, 2019

Best car dealership around! I will most definetly be back to purchase another car. Great customer service they really took the time to make sure i was more than happy with my veh More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Feb 08, 2019 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Ashley, I'm glad that we had a chance to talk and come to a resolution. I look forward to seeing you in person when you pick up the tire and jack. Please let me know if you need any further assistance in the meantime. Matt Cattran General Manager 937-434-9500 mcattran@performancecjdr.com

January 22, 2019

Vehicle trade in My hats go off to Lois Ryan and James Green. They made my vehicle trade in experience a complete success! They even made my mom comfortable and happy More

by Cherokee2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lois Ryan, James Green, Bob Hardy
January 08, 2019

Great customer service! They have great customer service! They have always taken care of whatever we needed. And in a timely manner. We will definitely go back in the futu More

by Ceelzee
Recommend Dealer
Yes
Employees Worked With
Jane in Service. And the mechanics (can't remember names).
January 04, 2019

Disappointed in the charge for the service. Disappointed at the cost of the service. I was not familiar with the electronic throttle. The car wouldn’t start so I had it towed to your company More

by Jday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sierra Caldwell
December 29, 2018

Josh and Everyone in the dealership was awesome. Everyone in the dealership worked very hard to get me into my Fiat 500C. This is my Dream car and I absolutely LOVE IT!!! Experience was a pleasure More

by Anna Banana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
December 27, 2018

Another bad experience w/service The old saying, fool me once shame on you, fool me twice, shame on me. Unfortunately I have had several bad experiences with this service department. More

by Jason14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Selena Walls
Dec 31, 2018 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Jason, Would you give me a call? I'd like to speak with you about this situation. Rick Williams Service Manager 937-535-1582 RWilliams2@shopperformance.com

December 19, 2018

Wait Time Disappointed I am a regular customer and have usually been satisfied, But this past time was very unhappy!!! I called and "scheduled" an appointment, however it to More

by Tkc1062
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure of the names
Dec 21, 2018 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello, I’m sorry that you feel this way. Would you please reach out to me directly? I’d like to talk to you about why you're experience wasn't up to our five star standard. Rick Williams Service Manager 937-535-1582 RWilliams2@shopperformance.com

December 12, 2018

Purchasing and service In the purchase of my vehicle, Carman was excellent to work with. She was able to explain all questions. Jane in service was informative explainin More

by Brendajeep24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane in service , Carmen Kassis, Travis Miller
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