Performance Chrysler Jeep Dodge Ram Centerville

Although I was there for a significant amount of time, Doug did an awesome job facilitating my purchase. When something went wrong with my vehicle, he helped me get squared away. The other staff was frien Doug did an awesome job facilitating my purchase. When something went wrong with my vehicle, he helped me get squared away. The other staff was friendly but I didn’t get lunch after being there a full shift haha. More

I had two cars serviced and I must say that the costumer service is lacking to say the least. Unfriendly, unapproachable with concerns, and unprofessional. Calling the service departments is almost impossib service is lacking to say the least. Unfriendly, unapproachable with concerns, and unprofessional. Calling the service departments is almost impossible and communication is as clear as mud. The only reason I’ll go back is because I have too. I bought an oil change package for each vehicle but will definitely not be returning when they are redeemed. Though I’m a Dodge and Jeep man through and through I am not for this particular dealership. Collectively they leave a lot to be desired. More

The service writer knew right away what was wrong with my radio and told me when the update would be available to correct the issue. Two other dealerships were unable to duplicate the problem and therefore c radio and told me when the update would be available to correct the issue. Two other dealerships were unable to duplicate the problem and therefore could not help. Guess which dealership I will continue to use going forward! More

Professional, courteous and consultative describe my Sales Consultant, Alex Kraus. He allowed me to make my own decisions and carefully guided me through the process. Allie, the Finance Manager, was equ Sales Consultant, Alex Kraus. He allowed me to make my own decisions and carefully guided me through the process. Allie, the Finance Manager, was equally professional...what a pleasure to walk into a dealership with an appointment and actually not be shoved into a corner to wait my turn as happened at so many dealerships. Thanks so much!! More

No nonsense. Found the vehicle I wanted and could afford, and I'm very happy with it. Doug understood what I was looking for and found such a vehicle for me, on a Found the vehicle I wanted and could afford, and I'm very happy with it. Doug understood what I was looking for and found such a vehicle for me, on a holiday weekend. I left there so happy and knowing I got a great deal. More

Done a bad job fixing a scratch on a new vehicle I have a WE OWE document from the dealership they tried to fix it but could not.So I filed a complaint with the BBB going on two weeks now still have I have a WE OWE document from the dealership they tried to fix it but could not.So I filed a complaint with the BBB going on two weeks now still have not heard anything.They talked to me like I was not on there level so it appeared.All it is is a scratch and they making a joke out of it.If they cannot fix a scratch I could imagine how the rest of the dealership is ran. More

It was done right and in a fast time grant was nice was very good and thorough with his work I am very pleased with my soft top very good and thorough with his work I am very pleased with my soft top More

Truck under warranty and they wouldn’t fix problem. Spent 40k on truck and this is the second time they wiggled out of using warranty. Service department is why I’ll never buy from here again. Bought 3 vehic 40k on truck and this is the second time they wiggled out of using warranty. Service department is why I’ll never buy from here again. Bought 3 vehicles from here and that didn’t matter. More

Routine service. No problems. Quick in and out service. Appreciate receiving text messages reminding me of service needed. THAT IS VERY IMPORTANT TO ME. THANK YOU! I LOVE MY JEEP!!! Appreciate receiving text messages reminding me of service needed. THAT IS VERY IMPORTANT TO ME. THANK YOU! I LOVE MY JEEP!!! More

Terrible experience. We couldn't get anyone to call us back, not even the service manager (Adam). We left the car for a week for a recheck. Had to go to the dealership just to talk to someone. 👎👎 back, not even the service manager (Adam). We left the car for a week for a recheck. Had to go to the dealership just to talk to someone. 👎👎 More